Introduction to Hospitality Management

United States Edition

John R. Walker (Autor)

Buch | Hardcover

704 Seiten

2009 | 3rd edition
Pearson (Verlag)
978-0-13-506138-1 (ISBN)

Infos

Capturing the flavor and breadth of the industry, Introduction to Hospitality Management, 3/e, explores all aspects of the field including: travel and tourism; lodging; foodservice; meetings, conventions and expositions; and leisure and recreation. Devoting six chapters to management, the book focuses on hospitality and management and uses first-person accounts, corporate profiles and industry morsels to foster a student’s appreciation for the field.  This new edition includes access to an enhanced Companion Web Site and features more on event management, sustainable hospitality, and globalization.

Inhalt

Table of Contents  

PART I: THE HOSPITALITY INDUSTRY AND TOURISM

1.      Welcome to the Hospitality Industry

2.      Tourism

 

PART II: LODGING

3.      The Hotel Business

4.      Rooms Division Operations

5.      Food and Beverage Operations

 

PART III: RESTAURANTS, MANAGER SERVICES AND BEVERAGES

6.      Restaurant Business

7.      Restaurant Operations

8.      Managed Services

9.      Beverages

 

PART IV: RECREATION, THEME PARKS, CLUBS AND GAMING ENTERTAINMENT

10.  Recreation, Theme Parks and Clubs

11.  Gaming Entertainment

 

PART V: ASSEMBLIES AND EVENT MANAGEMENT

12.  Meetings, Conventions, Expositions

13.  Special Events

 

PART VI: MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY

14.  Leadership and Management

15.  Planning

16.  Organizing

17.  Communicating and Decision-Making

18.  Human Resources and Motivation

19.  Control

Produkt-Details

• Erscheint lt. Verlag: 23.4.2009
• Sprache: englisch
• Maße: 263 x 209 mm
• Gewicht: 1390 g
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management
• ISBN-10: 0-13-506138-5 / 0135061385
• ISBN-13: 978-0-13-506138-1 / 9780135061381
• Zustand: Neuware