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Challenges and Issues in Knowledge Management -

Challenges and Issues in Knowledge Management

Buch | Softcover
408 Seiten
2005
Information Age Publishing (Verlag)
978-1-59311-419-0 (ISBN)
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This volume explores Knowledge Management in the management consulting industry, focusing on knowledge sharing, methodological approaches and reflections. It emphasizes aligning KM initiatives with organizational needs, ensuring executive sponsorship and team acceptance and viewing KM as an ongoing process for organizational value creation.
Challenges and Issues in Knowledge Management – the fifth volume in the Research on Management Consulting series – presents sixteen chapters that explore these various perspectives, focusing on knowledge management within the context of the management consulting industry, the dynamics associated with knowledge sharing and dissemination, methodological approaches to studying knowledge in organizations, and reflections on knowledge management and management consulting. As the chapters underscore, it is important to ensure that KM initiatives are aligned with the needs of the organization and its members, that the KM system is 'owned' by organizational members with particular emphasis on executive sponsorship and team member acceptance, and that it be understood as an ongoing process rather than simply another management objective or faddish consulting tool. The focus, therefore, should be on how knowledge processes can be facilitated, leveraged and utilized in organizational value creation.

Introduction; Anthony F. Buono and Flemming Poulfelt

Part I. Knowledge Management and the Management Consulting Industry

Chapter 1. Managing Organizational Knowledge Networks in a Professional Services Firm: Interrelating Knowledge Management and Intellectual Capital; Jan Mouritsen and Per Nikolaj Bukh

Chapter 2. Knowledge Management in Practice: Examining Knowledge as Modes of Production; Anne Bang

Chapter 3. The Fallacy of Simplistic Notions of the Transfer of Best Practice; Sue Newell

Chapter 4. Knowing in the Consultancy Firm: Exploring Knowledge, People, Context and Tools in Action; Elena Bou and Alfons Sauquet

Chapter 5. Co-evolution of Knowledge Management Processes: Project Experience in a Global Engineering Consulting Firm; Antti Ainamo

Part II. Dynamics of Knowledge Sharing and Dissemination

Chapter 6. A Dispersed Repertoire: Exploring Struggles to Knowledge Dissemination within Consultancies; Stefan Heusinkveld and Jos Benders

Chapter 7. In Search of Knowledge Sharing in Practice; Lotte Henriksen

Chapter 8. Merging Knowledge: A Study of Knowledge Management in a Consulting-Firm Merger; Markus Ejenäs and Andreas Werr

Chapter 9. Knowledge-Sharing Behavior and Post-Acquisition Integration Failure; Kenneth Husted, Jens Gammelgaard and Snejina Michailova

Part III. Methodological Approaches to Studying Knowledge in Organizations

Chapter 10. Organizational Photography: A Snapshot Approach to Understanding Knowledge Sharing; Nicoline Jacoby Petersen and Sille Østergaard

Chapter 11. Video-Views of Knowing in Action: Analytical Views In Situ in an IT Firm's Development Department; Sisse Siggaard Jensen

Chapter 12. Complex Project Management in Small High-Technology Firms: Small Firms as Learning Models?; Mette Mønsted

Part IV. Reflections on Knowledge Management and Management Consulting

Chapter 13. Flaws in the Engine of Knowledge Creation: A Critique of Nonaka's Theory; Stephen Gourlay and Andrew Nurse

Chapter 14. Ten Years of Knowledge Management: Ramifications for Consultants; Nicolas Rolland, Alice Guilhon and Georges Trepo

Chapter 15. The Wonderful World of Knowledge Management: Does Knowledge Management Really Add Value?; Peter Holdt Christensen

Chapter 16. Knowledge and Consultancy; Hans Siggaard Jensen

Contributors

Erscheint lt. Verlag 31.10.2005
Reihe/Serie Research in Management Consulting
Sprache englisch
Maße 156 x 234 mm
Gewicht 571 g
Themenwelt Wirtschaft Betriebswirtschaft / Management Unternehmensführung / Management
ISBN-10 1-59311-419-2 / 1593114192
ISBN-13 978-1-59311-419-0 / 9781593114190
Zustand Neuware
Informationen gemäß Produktsicherheitsverordnung (GPSR)
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