How To Talk To Absolutely Anyone (eBook)

Confident Communication for Work, Life and Relationships

Mark Rhodes (Autor)

eBook Download: PDF

2017 | 2. Auflage
John Wiley & Sons (Verlag)
978-0-85708-748-5 (ISBN)

Infos

Talk to anyone, anytime, about anything - with confidence.

How to Talk to Absolutely Anyone is your personal handbook for stepping up your communication game. Part confidence coach and part social manual, this book reveals the reasons behind your reserve and offers real, practical ways to break through the barriers and make a connection. Whether you fear judgement and rejection or just don't know what to say, these simple exercises will equip you with a gold mine of social tools to get you through any situation. This new second edition has been updated to include the complete 30-day Zero to Hero Personal Confidence Course, to help you build your skills and increase your chances of getting what you want out of any conversation. Working step-by-step, you'll learn how to approach strangers, strike up a conversation and exit gracefully; by first changing your outlook, you develop the ability to navigate even tricky situations with confidence and ease.

Conversation skills affect more than your social life - they can impact your career as well. In removing your social hesitance, you open up a whole new world of effective communication with customers and colleagues, and begin building the relationships that get you closer to your goals. This book provides real-world techniques to help you get better and better every day, enabling you to:

• Overcome your fear of rejection.
• Strike up a conversation with anyone, anywhere.
• Open up to make real connections and build strong rapport.
• Carry your confidence into networking, sales and more.

Leave the days of awkwardness behind you. Stop running away from uncomfortable interactions and start getting comfortable instead. Whether you need to close the deal, build contacts or just make small talk at a party, How to Talk to Absolutely Anyone helps you build the confidence and skills you need to talk your way to success.

Mark Rhodes is an Entrepreneur, Business Mentor, Published Author, International Speaker and Trainer in Success, showing individuals and businesses around the world how to massively improve their results with little or no extra effort. He helps people, whether in business or not, to be the best that they can be. He does this by helping people have more confidence and direction and by helping businesses win more sales, get more clients and customers and achieve their business goals. This is done using the very same approaches, ideas and techniques that Mark has used for his own success. It's not about 'in your face' selling either, far from it, in fact Mark's work also includes working with professional firms such as banks, accountants, solicitors and legal firms, for whom Mark's approach is an ideal fit, in addition to more traditional businesses that he also helps covering most industries and sectors you could name. Marks clients include HSBC, Natwest, Lloyds Bank, BooHoo.com, and the Institute of Chartered Accountants, to name a few.

Inhalt

Cover 1
Title Page 5
Copyright 6
Contents 9
About the Author 13
Foreword by Armand Beasley 15
Introduction: Why You Should Want to Talk to Absolutely Anyone 19
Communication Is All About Understanding 20
We Notice Different Things 24
Part One: Common Fears and Barriers about Talking to Absolutely Anyone 27
Chapter 1: Fear – Does It Hold You Back? 29
What Exactly Is Fear? 30
Your Mindset – The Biggest Potential Barrier 41
Conclusion 42
Chapter 2: “I Don’t Want to Experience Rejection” 45
Chapter 3: “I Worry about What Other People Might Think” 51
What Others Might Think of Your Interaction 52
Conclusion 55
Chapter 4: “I Hate Talking to Strangers – Why Would I Want to?” 57
Why Bother Talking to Strangers Anyway? 58
You Already Speak to More Strangers Than You Think 59
Conclusion 62
Part Two: The Four Stages of an Interaction 63
Chapter 5: Stage 1 – Your Outcome and Starting a Conversation 65
Know the Outcome You Want! 66
Being Clear about Your Reasons for the Interaction 68
When/Where – Based on the Environment 70
Other Environments 72
Who – Who Do We Talk to Based on Who Looks Approachable? 76
The Curse of Getting Started 78
Chapter 6: How – How Do You Mentally and Physically Approach? 81
Own Your Environment 82
Mental: Visualize 83
Mental: The Other Person’s Emotional State 85
Mental: Frames 86
Physical: How to Physically Approach Someone 88
Physical: Getting Their Attention 90
Physical: Opening Styles 92
One More Thing 94
Chapter 7: What – What Do You Say? 97
Types of Opening Statements 97
Pace Their Reality or Meet Them Where They Are! 99
Spot the Start of Their Engagement 100
Keep It Simple with People You’ve Never Met Before 102
Topic Hints and Conversation Hijacking 103
Avoid Classic Chitchat for too Long 104
Chapter 8: Stage 2 – Creating Curiosity and Interest 107
Leading Their Imagination 107
The Power of Stories 109
Chapter 9: Stage 3 – Making a Connection and Being Understood 117
Being Understood – An Example 119
“What’s Important to You?” 119
Making it Easier for People to Understand What You’re Saying 121
What Words Are They Using? 124
Decision Strategies 127
Dealing with Questions 129
How Much Detail? 131
The Balance of Consistency and Variety 135
A Little Recognition and Appreciation Goes a Long Way 137
Are You Really Listening? 140
Chapter 10: Stage 4 – Get Them to Take Action 147
Motivation 149
Talk as if It’s Going to Happen 153
Capture Their Imagination 153
Have the Expectation of a Good Outcome 154
Go For It! 155
Narrow Choices Are Best! 157
Objections 158
Conclusion 159
Summary of the Stages of an Interaction 160
Part Three: Making Your Communication Even Better 163
Chapter 11: Making Your Voice Work for You 165
Tonality 165
Speed of Talking 166
Pauses 167
Intonation 168
Chapter 12: Common Pitfalls 171
I Got a Bad Response and Didn’t Know How to Handle the Situation 171
Avoid Explaining too Much 172
Use “But” with Caution 173
Respond, Rather Than React 175
Chapter 13: Difficult Work and Business Conversations 177
A Difficult Meeting 178
Broken Promises, Missed Deadlines and Similar Situations 179
The Price Has Gone Up 181
The Art of Delegating 183
Work Done Badly 185
Tricky Appraisals 186
Resistance 188
Dealing with Critical Comments 189
“I’d Rather Not Discuss That” 191
Chapter 14: Final Thoughts 193
Confidence 194
Start Talking . . . 195
Your “Zero to Hero Talk to Anyone” Development Plan 195
Part Four: 31 Day “Zero To Hero” Talk To Absolutely Anyone Plan 197
Blog Articles and YouTube 233
Index 235

Rezensionen

"...this book is a well written piece of art, which gives the reader practical skills and tips on how to start and maintain conversations in any situation." (Nursing Times, April 2018)

Produkt-Details

• Erscheint lt. Verlag: 2.8.2017
• Sprache: englisch
• Themenwelt: Sachbuch/Ratgeber ► Beruf / Finanzen / Recht / Wirtschaft ► Bewerbung / Karriere
• Themenwelt: Sachbuch/Ratgeber ► Gesundheit / Leben / Psychologie ► Psychologie
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Planung / Organisation
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management
• Schlagworte: become an extrovert • Building Confidence • BUILDING RAPPORT • building relationships • Business & Management • Business Communication • Business Self-Help • Communication & Social Interaction • conversation skills • effective communication • Fear of Rejection • How to Talk to Absolutely Anyone — Confident Communication in Every Situation, Second Edition • how to talk to people • introvert's guide • Kommunikation u. soziale Interaktion • <p>social skills • Mark Rhodes </p> • Networking • overcoming shyness • Psychologie • Psychology • Ratgeber Wirtschaft • Small Talk • social anxiety • Social communication • social confidence • Soft Skills • starting conversations • Wirtschaft /Ratgeber • Wirtschaft u. Management • zero to hero
• ISBN-10: 0-85708-748-7 / 0857087487
• ISBN-13: 978-0-85708-748-5 / 9780857087485