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SHIFT AHEAD

Buch | Hardcover
272 Seiten
2018
Amacom (Verlag)
978-0-8144-3833-6 (ISBN)
CHF 42,75 inkl. MwSt
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Every successful business will have to make shifts along the way. Will yours recognize the right moment to do so or wait until it’s too late?
This book taps into both success stories and cautionary tales from others to provide you with a smart, calculated approach to knowing both: 1) when to change course and 2) how to pull it off.

In a world that's changing faster and more furiously than ever, the ability to shift focus is critical. Why is it that some organizations can continually evolve to meet the times and the marketplace, and others can't? How do some companies always seem to know the perfect season to shift gears, as well as the rights methods to implement when doing so, while others go down sinking when a simple shift would’ve saved everything?

Packed with insightful interviews from leaders at HBO, Adobe, BlackBerry, National Geographic, Microsoft, Kodak, and elsewhere, Shift Ahead explains how to:



Spot warning signs that it’s time for a reinvention
Overcome obstacles standing in the way of your company’s future goals
Maintain authenticity when shifting gears
Execute changes seamlessly, no matter how bold they are 

Today more than at any other time before, knowing when to shift, and how to do so successfully, is the key to remaining competitive. With Shift Ahead, this difficult yet imperative maneuver will become the key to your company’s long-term success!

ALLEN ADAMSON is a branding expert, a Forbes.com columnist, and the author of three books including BrandSimple and BrandDigital. JOEL STECKEL is professor of marketing and vice dean of doctoral education at NYU Stern School of Business.

CONTENTS



Acknowledgments ix



Chapter 1: Why This Book? 1



Chapter 2: Heed the Red Flags 19

Red Flag One: Basic Math 21

Red Flag Two: Competing on Price, Not Differentiation 22

Red Flag Three: Big on Data, Short on Analysis 23

Red Flag Four: Neglecting Table Stakes 25

Red Flag Five: Pride Often Does Go Before a Fall 26

Red Flag Six: Being Too Deep in Your Comfort Zone 28

Red Flag Seven: Yertle the Turtle Is Left Behind 31



Chapter 3: The Road Barriers 33

Kodak Read the Writing on the Wall 
(but Wasn't Willing to Pay the Price) 34

Xerox: Sunk Cost Bias and Golden Handcuffs Deterrents to Both Business and Brand 42

Toys "R" Us: Playing Catch-up Is Hard When You're 
 Competing on the Wrong Metrics 47

Procter & Gamble: Not Too Big to Fail (or Stumble) 50

BlackBerry: Invincibility Is a Myth 54

National Geographic: A Well-Documented Case of Cultural Myopia 58

Playboy: A Yesterday Brand, with a Lesson Relevant for Today 62

American Cancer Society: Leadership on Autopilot Is Fatal 
in Fast-Changing Conditions 66

Teach for America: The Challenge to Get Back to the 
 Founder's Mentality 69



Chapter 4: Ready the Organization for a Shift 81

American Express: Still Shifting After All Those Years 82

Hertz: Research as Waze 85

Facebook: Shifting Gears Comes Naturally 88

New York Life: Mutuality Does Mean a Lot 91

Delta: Climbing in Employee Satisfaction, and Otherwise 93

Sony: Going Back to Where It Plays Best 97



Chapter 5: Making Sense of the Road Ahead 109



Chapter 6: Which Shift to Make? It Depends on What's Ahead 123

Barnes & Noble: Understand Your DNA 126

Katz's Delicatessen: Sometimes Staying in Park Is the Right Gear 128

Cheerios: "Small Shifts" to Meet Shifting Attitudes 131

Hasbro: Game on . . . Shifting by "Zooming Out" 133

CNN: An Important Message for Media Companies 138

Conservation International: A Shift to Link Environmental 
 Conservation to Economic Growth 143

IBM: A Legacy of Continued Shifting 148

Lindblad: Shifting to Deliver Deeper Expertise to a Core Focus 152

Comcast: Two Shifts, Two Roads, One Purpose 154

BP: A Lesson Learned 160



Chapter 7: Leadership 171

John Sexton: New York University (NYU) 175

Shelly Lazarus: Ogilvy & Mather--Leading the People 
Who Build Leading Brands 181

Central Park: Holding People Accountable--and Getting Your 
 Own Hands Dirty 185

Forbes Media: Adversity Was the Mother of Reinvention 190

Columbia Grammar & Preparatory School: Guiding Kids--
and Parents--with Honesty and Determination 197



Chapter 8: Success Stories: 
What it Takes for the Long Haul 207

Marriott International: From Root Beer to Resorts 212

FedEx: Keeping the Purple Promise 216

Greenwich Public Library: Successfully Shifting Ahead in the 
 Age of Digital Information 225



Chapter 9: Success Is Never Final 237

IAVA: A Clearly Focused Mission as a Compass for 
Veterans' Shifting Needs 238

HBO: Always Ahead, It's Never Been Just TV 243

GE: Reinvention at Work for over 125 Years 249



Concluding Remarks 257



Notes 263



Index 269

Erscheinungsdatum
Sprache englisch
Maße 62 x 92 mm
Gewicht 1 g
Themenwelt Wirtschaft Betriebswirtschaft / Management Unternehmensführung / Management
ISBN-10 0-8144-3833-4 / 0814438334
ISBN-13 978-0-8144-3833-6 / 9780814438336
Zustand Neuware
Informationen gemäß Produktsicherheitsverordnung (GPSR)
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