Advances in Human Factors, Business Management, Training and Education (eBook)

Proceedings of the AHFE 2016 International Conference on Human Factors, Business Management and Society, July 27-31, 2016, Walt Disney World®, Florida, USA

Jussi Ilari Kantola, Tibor Barath, Salman Nazir, Terence Andre (Herausgeber)

eBook Download: PDF

2016 | 1st ed. 2017
XXI, 1284 Seiten
Springer International Publishing (Verlag)
978-3-319-42070-7 (ISBN)

Infos

This book reports on practical approaches for facilitating the process of achieving excellence in the management and leadership of organizational resources. It shows how the principles of creating shared value can be applied to ensure faster learning, training, business development, and social renewal. In particular, the book presents novel methods and tools for tackling the complexity of management and learning in both business organizations and society. It covers ontologies, intelligent management systems, methods for creating knowledge and value added. It gives novel insights into time management and operations optimization, as well as advanced methods for evaluating customers' satisfaction and conscious experience. Based on the AHFE 2016 International Conference on Human Factors, Business Management and Society, held on July 27-31, 2016, Walt Disney World®, Florida, USA, the book provides both researchers and professionals with new tools and inspiring ideas for achieving excellence in various business activities.

Inhalt

Advances in Human Factors and Ergonomics 2016 6
Preface 8
Contents 11
Competency-Based Education and Personalized Learning 22
1 The Impact of Competency-Based Learning and Digital Self-assessment on Facilitating Students’ Cognitive and Interpersonal Skills 23
Abstract 23
1 Introduction 23
2 Perspectives 24
2.1 Building the Innovative Interdisciplinary Studies 25
2.2 The Learning Outcomes Framework for Application Period 26
3 Methodology 27
3.1 A Mixed Methods Design 28
3.2 Participants and Procedures 28
4 Results 29
4.1 Qualitative Data 29
4.2 Self-efficacy Questionnaires 29
5 Discussions and Implications 31
5.1 Using Self-efficacy for Interpersonal Skills as an Assessment in Engineering Education 32
5.2 Assessing the Intended Learning Outcomes of the Application Period 32
References 33
2 Keeping the HF/UX Curriculum Current with the Critical Decision Method 34
Abstract 34
1 Introduction 34
1.1 Critical Decision Method 35
2 Methods 36
2.1 Questions 36
3 Results 36
3.1 Overview 36
3.2 Soft Skills 37
3.3 Hard Skills 39
References 40
3 Virtual Environments for Competency-Oriented Education and Training 41
Abstract 41
1 Introduction 41
2 Simulation and Virtual Environments 43
3 Competencies and Virtual Reality 44
4 Virtual Reality and Human Factors Issues 45
5 Training Fast Decision Making for Urban Operations 46
References 47
Commitment and Motivation in Management and Leadership 48
4 Delphic Maxims Based Applied Philosophy for Business and Governance Management 49
Abstract 49
1 Introduction 49
2 The Delphic Maxims 50
3 Analysis Approach 51
4 Ontologies, Taxonomies and Classes 51
5 Ontologies of Delphic Maxims 52
6 Taxonomy of Delphic Maxims 52
7 Classes of Delphic Maxims 53
8 A Triadic Classification of Knowledge 54
9 Business Management Relationships 55
10 The Holistic Concept of Man Metaphor 55
11 The Circles of Mind Metaphor 57
12 The Delphic Maxims and Circles of Mind 58
13 The Socio-economic Impact of Applied Philosophy 58
14 Areas of Further Research 59
15 Conclusions 60
References 61
5 Commitment and Motivation in Professional Organization 62
Abstract 62
1 Introduction 62
2 Theoretical Background 63
2.1 Creative Tension 63
2.2 Three Component Model of Commitment 64
2.3 Motivation 65
2.4 Helix-Instrument 65
3 Empirical Research and Sample 66
3.1 Sample 67
3.2 Commitment Level 67
3.3 Motivation Level 68
4 Conclusions 70
References 71
6 Master’s Students’ Commitment and Engagement in Their Course Behavior 74
Abstract 74
1 Introduction 74
2 Engagement and Commitment 75
3 Helix Student Application 76
4 Case Study A 77
5 Case Study B 80
6 Conclusions 82
References 82
7 Development of Students’ Commitment over Time—Case Study from a Finnish University of Technology 84
Abstract 84
1 Introduction 84
2 Evaluating Academic Commitment 85
2.1 Sample and Data Analysis 88
3 Conclusions 91
References 92
Human Resource Management 93
8 Skills and Human Engineering Issues at Task Design 94
Abstract 94
1 Introduction 94
2 Information System 95
3 Example 96
4 Human Behaviour and Performance Competency Model 98
5 Conclusion 99
References 99
9 The Role of Crowdfunding as a Business Model in New Media Industry 100
Abstract 100
1 Introduction 100
2 The Essence of Crowdfunding Business Model 101
3 Crowdfunding Platforms 102
4 The Emergence of Crowdfunding in New Media Industry 103
5 Summary 104
References 104
10 Leader Integrity and Employee Outcomes: Where Do They Collide? 106
Abstract 106
1 Introduction 106
2 Theoretical Grounding and Hypotheses Development 107
2.1 Leader-Member Exchange Theory 107
2.2 Organizational Citizenship Behaviour 108
2.3 Counterproductive Work Behaviour 110
3 Method 111
3.1 Participants and Procedures 111
3.2 Measures 112
4 Results 112
5 Discussion 114
5.1 Limitations and Future Research 116
5.2 Practical Implications of Study 116
6 Conclusion 117
References 117
11 Heterogeneity of Leadership Styles as Behavioral Units: The Role of Personality in Searching for Leadership Profiles 119
Abstract 119
1 Introduction 120
2 Theory and Hypotheses 120
3 Method 122
3.1 Participants and Procedure 122
3.2 Measures 122
4 Results 123
4.1 Leadership Profiles—Cluster Analysis Results 125
4.2 Personality Differences of Leadership Profiles 125
5 Discussion 127
5.1 Heterogeneity of Leadership Behaviors—Leadership Profiles 127
5.2 Inside Leadership Profiles—Dominating Personality Traits 128
6 General Discussion 129
6.1 Implications for Practice 129
6.2 Limitations 130
References 131
12 A Study of the Current Status of Diversity Faultlines in Japanese Work Organizations 133
Abstract 133
1 Introduction 133
2 Methods 135
3 Results 136
4 Discussion 137
5 Conclusion 137
References 138
13 A Segmented Abstraction Hierarchy Model for Business Process Modeling 139
Abstract 139
1 Introduction 139
2 Background 140
3 The Segmented Abstraction Hierarchy Model 141
4 Summary 144
References 145
14 Intuitive Number Evaluation Is not Affected by Information Processing Load 146
Abstract 146
1 Introduction 146
1.1 The Information Load Engendered by the Task 148
1.2 The Complexity Level of a Task 148
1.3 The Format of Information Presentation: Sequential Versus Simultaneous 149
2 The Current Study 150
3 Experiment 1 150
4 Method 151
5 Results and Discussion 151
6 Method 153
7 Results and Discussion 154
8 An Integrated Information Load Analysis of Experiments 1 and 2 155
8.1 Data Analysis Method 155
8.2 Data Analysis Results 156
9 General Discussion 157
References 158
Education Research and Applications 160
15 Engagement in Social Learning: Detecting Engagement in Online Communities of Practice 161
Abstract 161
1 Introduction 161
2 Engagement Definition 162
3 Detecting Engagement 163
4 A Model to Detect Engagement in Online Communities: A First Proposal 165
5 Conclusion and Future Work 165
References 166
16 Incorporating Human Factors in Course Design: Utility of Wearable Technologies 169
Abstract 169
1 Introduction 169
2 Motivation 170
3 Methodology 171
4 Overview of Augmented Reality 172
5 Video-Enhanced Instruction 172
5.1 Impact Assessment 173
5.2 Learning and Training 174
5.3 Execution and Support 175
6 AR-Enhanced Instruction 176
7 Conclusion 178
References 179
17 Usability Evaluation of a Leap Motion-Based Educational Application 181
Abstract 181
1 Introduction 182
2 Related Work 182
3 Leap Motion Controller and “Form and Function 3D” Application 183
3.1 Leap Motion Controller 183
3.2 “Form and Function 3D” Application 184
4 Method 185
4.1 Participants 185
4.2 Task Scenarios 185
4.3 Data Collection, Processing and Analysis 187
5 Results 187
5.1 Efficiency 188
5.2 Effectiveness 188
5.3 Satisfaction 191
6 Discussion 192
7 Conclusion 194
Acknowledgements 194
References 194
18 A Comparative Study on the Usability of Educational Platforms Used by Instructors in the University of the Philippines 196
Abstract 196
1 Introduction 196
2 Methodology 197
3 Results and Discussion 198
3.1 Effectiveness 198
3.2 Efficiency 199
3.3 Learnability 200
3.4 Satisfaction 200
4 Conclusion 202
Appendix 202
References 203
19 A Preliminary Study of Using Avatars and Learning Companions for Junior High School Students in Enhancing Studying Chinese Classical Literature 204
Abstract 204
1 Introduction 204
2 Literature Review 205
2.1 Customized Avatars and Learning Companions 205
2.2 Emotions and Learning 206
3 Purpose and Questions 206
3.1 Question 1 206
3.2 Question 2 206
3.3 Question 3 206
4 Methodology 207
4.1 Participants 207
4.2 Experiment and Design Procedure 207
4.3 Learning Materials Design 207
4.4 Instruments 208
5 Data Analysis and Results 208
5.1 Question 1 208
5.2 Question 2 209
5.3 Question 3 210
6 Summary and Future Study 213
Acknowledgments 213
References 213
20 Gaps Between Practice and Education of Architect—A Study of India 215
Abstract 215
1 Introduction 215
2 The Process 216
3 Architectural Education—Background 216
4 Architectural Education—Present Scenario 218
4.1 The National Architectural Accreditation Board—NAAB, USA 219
4.2 National Council of Architectural Registration Boards—NCARB, USA 219
4.3 Council of Architecture—COA, India 220
5 Observations 220
6 Data Collection 221
7 Findings from Primary and Secondary Data 221
7.1 Skills Required Being an Architect 221
7.2 Gaps in Education and Profession 222
8 Patterns in Design Studio 222
8.1 Integral Studio 223
8.2 Design Studio at Himgiri Zee University, Dehradun 223
8.3 Other Patterns 223
9 Conclusion 225
References 225
21 A Preliminary Study of Integrating an Action Role-Playing Game into an Ancient Prose 226
Abstract 226
1 Introduction 227
2 System Design 227
2.1 System Framework 227
2.2 User Scenario of This System 229
3 Results and Discussion 230
4 Conclusions 231
22 The Usage of Social Networking Sites for Education in the Higher Education Context 232
Abstract 232
1 Introduction 232
2 Literature Review 233
2.1 Origin and Characteristics of SNSs 233
2.2 Purposes of SNSs Usage 234
2.3 Usage of SNSs in Educational Context 234
2.4 Psychological and Social Factors Influencing the Use of Technology 236
3 Methodology 237
3.1 Instrument 237
3.2 Participants 238
4 Findings 238
4.1 Usage of SNSs for Education 238
4.2 Results of SNSs Usage in Educational Context 239
4.3 Relationship Between Factors Influencing Usage of SNSs for Education and Relationship Between SNSs Usage for Education and Its Outcome 240
4.4 Problems and Obstacles in SNSs Usage in Educational Context 242
5 Discussion 242
References 244
Knowledge Creation for the Future 246
23 Knowledge Creation and Learning in a Sugarcane Industry in Veracruz, Mexico 247
Abstract 247
1 Introduction 248
2 Knowledge Creation Among the Sugarcane Industry and Its Suppliers 249
3 Adults Learning Programs 250
4 Program Development 251
4.1 Participants 252
4.2 Course Development 252
4.3 National and International Experiences 253
5 Converting the Experience into Organizational Knowledge 254
6 Conclusions 254
References 255
24 Different Roles in Leadership Styles in Modern Organization 256
Abstract 256
1 Leadership Styles 256
1.1 Behavioral Approaches 257
1.2 Social Interaction Approaches 257
1.3 Integrative Approaches 259
1.4 Emotional Intelligence 261
1.5 Ontology for Leadership Styles 261
2 Case Study Research Setting 262
2.1 Data Collection 263
2.2 Data Analysis 263
2.3 Results 263
3 Conclusions 265
References 266
25 Path of Creativity in Entrepreneur: Basic Concept of Creative Economy Development 268
Abstract 268
1 Introduction 269
2 What Is Creativity? 269
2.1 Definition of Creativity 269
2.2 Process of Creativity 270
3 What Is Entrepreneur and Entrepreneurship? 271
3.1 Definition of Entrepreneur 271
3.2 Definition of Entrepreneurship 272
4 The Relationship between Creativity and Entrepreneurship 273
5 Conclusion 275
References 276
Innovation Management and Leadership 278
26 Space for Company Democracy 279
Abstract 279
1 Introduction 279
2 Current Business Environment 280
3 The Innovation Paradox 281
4 Understanding Innovation 281
5 The Need for a New Responsive Innovation Culture 282
6 The Power of Knowledge 283
7 People’s Knowledge 283
8 The Company Democracy Model 284
9 Emphasis on People 286
10 The Dynamic Company Democracy Space 286
11 Human Capital and Shared Value Innovation 288
12 Discussion and Conclusions 289
References 290
27 Innovativeness Through Time Management 292
Abstract 292
1 Introduction 293
1.1 Time Personality and Management 293
1.2 Innovativeness 294
2 Research Setting 295
2.1 Data in the Research 297
2.2 Results from Study 298
2.3 Comparison of Results 300
3 Conclusions 300
References 301
28 Integrated Service and Product Innovation on Life Cycle Business Co-evolution 303
Abstract 303
1 Introduction 304
2 Theoretical Background 305
3 Research Questions and Research Approach 306
4 Transdisciplinary and Co-operative Environment 307
5 Industrial Service Business 308
6 Industrial Digitalization and Life Cycle Care 309
7 Generic Business Model Structure Routing Co-evolution 311
8 Case Study on Life Cycle Service—Noatek Corp. 312
9 Discussion and Conclusions 314
References 315
29 Involvement of Accounting Firms in Companies’ Innovation Process 316
Abstract 316
1 Introduction 316
2 The Problem 317
3 Theoretical Approach 318
4 Methodology 318
5 Results and Discussion 319
5.1 Profile of the Innovation Initiator 319
5.2 Profile of the Innovative Company 320
5.3 Entrepreneurs’ Expectations 320
5.4 Search for Support 320
5.5 In Need of an Expert 320
5.6 Exchange and Validation with an Independent Professional 321
5.7 Limited Expectations 321
5.8 Services Provided by Accounting Firms 322
5.9 Preparation of Financial Forecasts 322
5.10 Contact with Different Actors 322
5.11 Distribution of Mandate 322
5.12 Financing Assistance 323
5.13 Help to Obtain a Tax Credit for Research and Development 323
5.14 General Services 323
5.15 Capacity to Support Entrepreneurs 324
5.16 Trust 324
5.17 Available Professional Resources 324
5.18 Cost Constraint 325
5.19 Types of Accounting Firms 325
6 Limits and Future Research 325
7 Conclusion 326
References 326
30 Jewelry Packages: Some Interpolations on Design and Form 328
Abstract 328
1 Introduction 328
2 Packaging, Design and Shape 330
2.1 The Strategy of the Meshes 332
2.2 Shape Grammar 333
2.3 Biomimicry 334
3 Final Considerations 335
References 336
31 Transformational Leadership: A Leap Towards NPD Team’s Effectiveness 338
Abstract 338
1 Introduction 339
2 Conceptual Roots of New Product Idea Generation and Effective Communication 339
2.1 Transformational Leadership 339
2.2 NPD Team Effectiveness 341
3 Research Methodology 342
3.1 Development of Hypotheses 343
3.2 Sample and Data Collection 343
4 Results and Analysis 343
5 Conclusion 346
References 347
32 Protecting Design: Leveraging Design for Robust Content and Knowledge Transfer into Patents 350
Abstract 350
1 Introduction 350
2 Patent Background Related to Design 351
3 Dynamics of Securing a Patent 351
4 Patent Quality 353
5 Product Development Generates Many Solutions 353
6 The Current Form of Information Transfer 355
7 An Example of the Interview Reconsidered 356
8 Leveraging the Designer for Additional Patent Content 357
9 Conclusion 357
References 358
33 Gender Bias in the Perception of Outstanding Leadership in the Maritime Industry 359
Abstract 359
1 Introduction 359
1.1 Theoretical Framework 361
1.2 Hypotheses 361
2 Method 362
2.1 Research Design 362
2.2 Samples and Procedures for Data Collection 362
2.3 Ethical Considerations 363
2.4 Creation of the Questionnaire 363
2.5 Data Analysis 364
3 Results 364
3.1 Participants 364
3.2 Data Preparation 364
3.3 Statistical Results 365
4 Discussion 366
4.1 Limitations 367
5 Conclusion 367
References 368
Human-Centered Learning Design 370
34 Scale and Spatial Resolution Guidelines for the Design of Virtual Engineering Laboratories 371
Abstract 371
1 Introduction 372
2 Functionality and Usability of Input Devices 372
3 Task Breakdown and Experimental Setup 373
4 Results, Discussion and Lessons Learned 376
5 Summary and Conclusion 379
References 379
35 Improvement to the Usability of Hybrid Courses in Degree Programs at URJC Online 381
Abstract 381
1 Introduction 382
2 Method 382
3 Description of Results 383
3.1 Location of the Course Activities 383
3.2 Location of Tutorial Timetables 385
3.3 Submission of a Task 385
3.4 Ask a Question in the Forum 386
3.5 Level of Satisfaction 386
4 Conclusions 388
References 389
36 An Analysis of Learner Experience with MOOCs in Mobile and Desktop Learning Environment 390
Abstract 390
1 Introduction 391
2 Related Work 391
3 Experimental Setup 392
4 Results and Discussion 394
5 Conclusion and Future Work 398
References 398
Leadership Style 400
37 Path Model Analysis of Perceived Organizational Support, Job Satisfaction and Turnover Intention: Study on Indian Generation Y Employees 401
Abstract 401
1 Introduction 401
2 Indian Generation Y 402
3 Perceived Organizational Support, Job Satisfaction and Turnover Intention 403
4 Research Model and Design 405
5 Results 406
6 Discussion 409
7 Conclusion 410
References 412
38 Charismatic Influence and Organizing Capability as Unique Managerial Self-efficacies for Effective Small Firm Performance in Developing Economy 414
Abstract 414
1 Introduction 415
2 Literature Review 416
3 Methodology 418
3.1 Population and Sampling 418
3.2 Procedure for Data Collection 418
3.3 Procedures for Data Analysis 419
4 Results and Discussion 419
4.1 Demographic Assessment of Study Participants 419
4.2 Descriptive Assessment of Executives’ Perceptions of Self-efficacy 420
4.3 Factor Analysis of Executives’ Self-efficacy 421
5 Conclusion 424
References 425
39 Applying Decision Analysis to Human Factors in Decision Making at Stanford University Medical Center 427
Abstract 427
1 Introduction 427
2 How Decision Analysis Works 428
3 The Elements of Decision Analysis 430
4 Applying Decision Analysis at Stanford University Medical Center 432
5 Getting Started 433
6 Results 435
7 Conclusions 439
Acknowledgments 439
References 439
40 Exploring Potential of Blue-collar Workers in the Information Manufacturing System 440
Abstract 440
1 Introduction 440
2 Methodology 441
2.1 Data Collection 441
2.2 Data Analysis 442
3 Results 442
3.1 Description of Samples 442
3.2 Work Satisfaction of the Employees 442
3.3 Differences Between Employees Doing Different Jobs 442
4 Discussion 444
5 Conclusion 445
Acknowledgments 445
References 445
41 Global Challenges for the Universities and Managers Of the Higher Education Sector 447
Abstract 447
1 Introduction 447
2 Present State of the Educational Industry 448
3 Changes (and Challenges) in the Universities Surroundings 450
References 455
42 A Study of Satisfiers and Dissatisfiers for Japanese Students in Extracurricular Activities 457
Abstract 457
1 Introduction 457
2 Methods 459
2.1 Participants 459
2.2 Measurements 459
2.3 Analysis Method 459
3 Results 460
3.1 Satisfiers for Junior and High School Students 460
3.2 Dissatisfiers for Junior and High School Students 461
4 Discussion 461
5 Conclusion 462
References 462
Training, Organizational and Team Learning 464
43 Effective Use of Group Projects in Online Learning 465
Abstract 465
1 Introduction 465
2 Literature Review 466
3 Tips for Effective Teamwork 470
4 Tips for Collaboration 471
5 Online Collaboration 471
6 Conclusion 472
References 472
44 Transferring Tacit Knowledge in Process Control 474
Abstract 474
1 Introduction 474
2 Methods 476
3 Results 476
3.1 Conditions for Knowledge Transfer 476
3.2 Methods for Knowledge Transfer 477
3.3 Methods for Mapping the Situation 477
3.4 Methods for Finding Tacit Knowledge 477
3.5 Methods for Transferring Tacit Knowledge 478
4 Discussion 478
5 Conclusion 479
References 480
45 Approachability as a Prerequisite of Student Reflection 481
Abstract 481
1 Introduction 481
2 Comparison of the Experience of Students in the UK and Indonesia 483
3 Experiences with Transferring Best Practice Teaching and Learning Methods to Indonesia 484
4 Developing the Approachability of Tutors 486
5 Conclusions 489
References 490
46 The Creativity in a Virtual World: A Pilot Study 491
Abstract 491
1 Introduction 491
2 Literature Reviews 492
2.1 Creativity 492
2.2 Priming Effect 493
2.3 Research Questions 494
3 Methodology 494
3.1 Procedure 495
4 Expected Findings 495
References 496
47 Nurses Students’ Perception About Learning Online Using Social Networks 497
Abstract 497
1 Introduction 498
1.1 Education and Technology 498
1.2 Social Network and Education 499
1.3 The Perception of Social Network as a Educational Platform 500
2 Method 501
2.1 Participants 501
2.2 Context 502
2.3 Usability Assessment (Nurse Students’ Perception Evaluation?) 502
2.4 Data Analysis 502
3 Results 503
3.1 Participants Technology Skills 503
3.2 Nurse Students’ Perception About Learning 504
4 Discussion 506
5 Conclusion 507
References 508
48 ICT Classroom LMSs: Examining the Various Components Affecting the Acceptance of College Students in the Use of Blackboard Systems 510
Abstract 510
1 Introduction 510
2 Research Problem 511
3 Proposed UTAUT Model 513
4 Results and Discussion 516
5 Conclusion and Future Work 518
References 519
49 Intelligence Training Research Exercise 15-1 520
Abstract 520
1 Introduction 520
2 Method 522
2.1 Participants 522
2.2 Materials 523
2.3 Procedure 523
2.4 Design 523
3 Results 524
4 Discussion 526
References 527
50 Visual Cue Streams for Multimodal Dialogue Interaction 528
Abstract 528
1 Introduction 528
2 Experimental Setup 529
3 Results and Evaluation 531
4 Conclusion 533
Acknowledgments 533
References 534
51 Virtual Reality Museum of Consumer Technologies 535
Abstract 535
1 Introduction 535
2 Background and Related Research 536
3 User Needs Analysis 537
4 Alternative Analysis 538
5 System Design 538
5.1 JanusVR 3-Dimensional Browser 538
5.2 Dimensional Models 539
5.3 Audio 539
5.4 Image Galleries 540
5.5 System Flow 540
5.6 Virtual Reality Museum of Technology Layout 540
6 Evaluation 542
7 Discussion 543
7.1 User Feedback 543
7.2 Limitations 544
7.3 Adaptations 544
8 Future Work 545
9 Conclusion 545
Acknowledgments 545
References 545
52 A Study on Communication Activity and Social Skills of Nursing Organization 547
Abstract 547
1 Introduction 548
2 Methods 548
2.1 Attribute 548
2.2 Measures 549
3 Results 550
3.1 Communication Activity 550
3.2 Social Skills 551
4 Discussion 553
Acknowledgments 553
References 554
Products and Value Networks in Management and Leadership 555
53 Internet Marketing Strategy for Furniture Industry: A Research Based Ergonomics Sofa 556
Abstract 556
1 Introduction 557
2 Literature Review 557
2.1 Digital Marketing Strategy 559
2.2 Ergonomics 560
3 Methodology 561
4 Results and Discussions 562
5 Conclusions 563
Acknowledgments 564
References 564
54 The Design Service as an Improvement Tool of the International Show of the Bobbin Lace from Peniche 565
Abstract 565
1 Paper 565
2 Activities Related to It 566
3 Considerations and Suggestions on and for the Event 569
Acknowledgments 572
References 572
55 “Wow-Factors” for Boosting Business 573
Abstract 573
1 The “Wow” 574
1.1 “Wow-Factor” 574
1.2 Customer Wow 575
1.3 Business Wow 575
1.4 Employee Wow 576
2 Wow Gaps 576
2.1 SERVQUAL Framework 577
2.2 Wow Gap Model 578
3 Business Models and Service-Related Aspects 579
4 Discussion 580
4.1 Future Research Issues 581
Acknowledgments 581
References 581
56 City Branding and the Way It Is Perceived in People’s Mind, a Case Study of Milad Tower in Iran 585
Abstract 585
1 Introduction 585
2 Definition of Brand 586
3 City Branding 587
4 Observer’s Mind 588
5 Various Types of City Brands Classification 588
6 Processes of Making Brand 589
7 Conclusion 590
References 591
57 Psychic Distance, Purchase Intention and Life Satisfaction. An Analyzing of International Purchase Websites 592
Abstract 592
1 Introduction 592
2 Literature Review 593
2.1 E-commerce 593
2.2 Life Satisfaction 594
2.3 Interactivity 594
2.4 Informativeness 594
2.5 Convenience of Use 595
2.6 Trust and Purchase Intention 595
2.7 Psychic Distance 595
3 Methodology 597
4 Data Analysis and Results 598
4.1 Assessment of the Measurement Model 598
5 Conclusions 600
Appendix: Latent Variable Correlations and Square Roots of AVE 601
References 601
Training Applications in Military and Operational Environments 604
58 Interpretative Phenomenological Analysis for Military Tactics Instruction 605
Abstract 605
1 Introduction 605
1.1 Study Background 607
2 Method 607
2.1 Step 1: Reading and Re-Reading 607
2.2 Step 2: Initial Noting 608
2.3 Step 3: Developing Emergent Themes 610
2.4 Step 4: Searching for Connections Across Emergent Themes 612
3 Discussion 613
3.1 Cognitive Processing 613
3.2 Cover and Concealment 613
3.3 Distance 614
3.4 Elevation Discrepancies 614
4 Conclusion 614
Acknowledgments 615
References 615
59 Exploring the Impact of Simulator Sickness on the Virtual World Experience 617
Abstract 617
1 Introduction 618
2 Method 619
2.1 Participants 619
2.2 Experimental Design 619
2.3 Measurement Instrument 619
2.4 Materials 620
2.5 Procedure 620
3 Results 621
4 Discussion 623
5 Limitations 624
6 Conclusion 624
Acknowledgments 624
References 625
60 Behavior Cue Detection Training: Understanding the Impact of Simulator Sickness on Performance 626
Abstract 626
1 Introduction 627
2 Method 628
2.1 Participants 628
2.2 Experimental Design 628
2.3 Measurement Instrument 628
2.4 Materials 628
2.5 Procedure 629
3 Results 630
4 Discussion 631
5 Limitations 631
6 Conclusion 632
Acknowledgments 632
References 632
Game-Based Learning 634
61 Game-Based Evacuation Drill Inside Google Street View 635
Abstract 635
1 Introduction 635
2 Game-Based Evacuation Drill 636
2.1 Evacuation Scenario 636
2.2 Digital Material 638
2.3 Designing Evacuation Drill 638
3 Google Street View 639
3.1 Idea 639
3.2 Implementation and User Interfaces 639
4 Experiment 640
4.1 Procedure 641
4.2 Results and Considerations 643
5 Conclusions 645
Acknowledgments 645
References 645
62 Ergonomic Considerations of the Gaming Classroom 647
Abstract 647
1 Introduction 647
2 Defining the Gaming Classroom 648
3 Workspace Design 649
4 Course Time Management 652
5 Recommendations for the Gaming Classroom 653
References 654
63 Effective Game-Based Training at the Point of Need 656
Abstract 656
1 Introduction 656
2 Method 657
2.1 Exploratory Phase 658
2.2 Usability Testing Phase 658
3 Results 660
3.1 Exploratory Phase 660
3.2 Usability Testing Phase 660
4 Discussion 663
References 664
64 “How Good Is Good Enough?” Exploring Validation for Serious Gaming in Air Traffic Control 665
Abstract 665
1 Introduction 665
2 Validation Approach 666
3 Proof of Concept Validation 667
3.1 Simulation Models 667
3.2 Decision Options 667
3.3 Metrics 668
3.4 Validation Goals 668
3.5 Flight Simulation 668
3.6 Weather Avoidance 669
3.7 Expert Validation 669
4 Training Prototype Validation 670
4.1 Simulation Models 670
4.2 Decision Options 670
4.3 Metrics 671
4.4 Validation Goals 671
4.5 Air Traffic Management Initiative Validation 671
4.6 Scoring Validation 672
5 Human-in-the-Loop Experiments and System Exploration Validation 672
5.1 Simulation Models 673
5.2 Decision Options 673
5.3 Metrics 673
5.4 Validation Goals 673
6 Discussion 674
65 Immersive Games and Expert-Novice Differences 676
Abstract 676
1 Introduction 677
1.1 Immersive Games for Training 677
1.2 Adaptive Training and Experiential Learning 678
1.3 Expert-Novice Differences 680
2 Interactive Game-Based Learning for Experts and Novices 682
2.1 Game Play and Story 682
2.2 Game Instructional Approaches and Adaptation 683
2.3 Defining Levels of Soldier Expertise 684
3 Preliminary Results 685
3.1 Method 686
3.2 Results 686
4 Discussion and Next Steps 687
Acknowledgments 687
References 687
Organizational Learning and Performance Management 689
66 Change Agent Infrastructure (CHAI)—A Stakeholder Analysis Tool for Ergonomics- and Work Environment-Related Change Projects 690
Abstract 690
1 Introduction 690
1.1 Participative Workplace Change Processes 691
1.2 Stakeholder Analysis Methods 692
1.3 Manufacturing Change Projects 692
2 Change Agent Infrastructure—the CHAI Method 693
2.1 Theoretical Basis and Development 693
2.2 The Method: Roles that Help Identify Actors 693
2.3 Workshop Materials and Procedure 695
3 Use Case: CHAI in a Manufacturing Layout Change Workshop 697
4 Discussion 698
5 Conclusions 699
Acknowledgments 700
References 700
67 Improvement of Productivity and Employee Performance Through an Efficient Human Resource Management Practices 702
Abstract 702
1 Introduction 703
2 Human Resource Management 703
2.1 Human Resource Management Practices 703
2.2 Human Resource Management Practices on Productivity and Employee Performance 704
3 Research Methodology 705
3.1 Mean Item Score (MIS) 706
4 Findings/Discussions 707
4.1 HRM Practices on Productivity and Employee Performance 707
5 Conclusion and Recommendations 709
References 710
68 Organizational Communication: Discussion of Pyramid Model Application in Shift Records 713
Abstract 713
1 Introduction 713
2 Pyramid Model of Organizational Communication 714
2.1 Cognitive Communication 717
2.2 Organizational Communication Pyramid—Cycles Relations and Periods 718
3 What Can Be Behind Operator’s Speech? 719
4 Necessary Proceedings for Pyramid Model Application of Organizational Communication 721
5 Conclusion 723
References 724
69 Human Factors for Development of Corporate Internal Social Investments Portfolio 725
Abstract 725
1 Introduction 725
2 Existing Literature 726
3 Methodology 728
4 Findings 729
5 Conclusions 731
6 Limitations and Further Investigations 731
References 732
70 Job Satisfaction Level of Federal/Provincial/Semi Government Officers of Pakistan 733
Abstract 733
1 Introduction 734
1.1 Job Satisfaction Theory 734
2 Literature Review 734
3 Research Methodology 736
3.1 Questionnaire and Sample Size 736
3.2 Questionnaire 736
3.3 Description of Subscales 736
3.4 Validity and Reliability of JSS 737
4 Results and Findings 737
5 Conclusion 741
References 741
Learning Process and Higher Education 743
71 How Do Design Blended Learning Base on Authentic Learning Theory to Enhance Pre-service Teachers’ Ability in Professional Practices of the Pre-service Teacher and Instructor Point of View 744
Abstract 744
1 Introduction 744
2 Objective 745
3 Research Sample 745
4 Methodology 745
5 Findings 746
6 Discussion 750
Acknowledgments 750
References 750
72 Social Sciences and Humanities Researcher Development of a Higher Educational Institute in the Context of Violent Conflict in Thailand’s Deep South Region 751
Abstract 751
1 Introduction and Objectives 751
2 Research Methodology 752
2.1 Quantitative Research 752
2.2 Qualitative Research 753
3 Research Findings 753
3.1 Quantitative Research Findings 753
3.2 Qualitative Research Findings 754
4 Solutions to a Better Social Sciences and Humanities Researcher Development 758
5 Conclusion 759
References 760
73 Helping College Students to Manage Stress: A Human Centered Smartphone Application for Stress Relief 761
Abstract 761
1 Introduction 761
2 State of the Art 762
2.1 What Is Current Situation with Students Having Stress? 762
2.2 How Is Technology Used in This Area? 763
2.3 Cognition and Emotion 763
2.4 Literature Review 764
2.5 Academic Stress 765
2.6 Social Stress 766
2.7 Personal and Family Stress 767
3 Solution 768
3.1 Survey 769
3.2 Rationale for a Smartphone Application 770
3.3 Time Management 770
3.4 Social Support 771
4 Conclusion 772
References 772
74 The Degree of Importance That Built Environment Postgraduate Students Attaches to Specific Library Services: A South Africa Higher Education Case Study 774
Abstract 774
1 Introduction 775
2 Research Methodology 776
2.1 Mean Item Score (MIS) 777
3 Findings and Discussions 777
4 Conclusion and Recommendations 779
References 780
External Business Factors and Change Issues 781
75 Hierarchal Cabal Leadership in the Workplace 782
Abstract 782
1 Introduction 782
2 Literature Review 783
2.1 Financial 783
2.2 Societal Influence 784
2.3 Hierarchal Bullying 784
2.4 Financial Effects of Bullying 785
3 Study Purpose 785
4 Methodology 786
5 Sampling 786
6 Data Collection 786
7 Instrument 787
8 Results and Findings 787
8.1 Open Coding 787
8.2 Axial Coding 788
8.3 Selective Coding 788
9 Conclusion 788
References 788
76 Simulating the Outcomes of Contracts: A Visual Interface Supporting Start-Up Financing 792
Abstract 792
1 Introduction 792
2 Visual Interface for Entrepreneur-Investor Contracts 794
2.1 Example 1—Ownership Calculator 796
2.2 Example 2—Investment Returns Calculator 797
3 Agent-Based Modeling of Start-up Financing Scenarios 798
3.1 Application for Crowd-Funding Platforms 799
4 Conclusion 799
References 800
77 The Effect of Social Rewards and Perceived Effectiveness of e-Commerce Institutional Mechanisms on Intention to Group Buying 801
Abstract 801
1 Introduction 802
2 Literature Review 802
2.1 Social Rewards 802
2.2 The Effect of Perceived e-Commerce Institutional Mechanisms (PEEIM) 803
2.3 Satisfaction, Creativity, Trust, and Purchase Intention 804
3 Research Questions 804
4 Method 805
5 Results and Discussion 805
6 Conclusion 806
References 806
78 Tackling Barriers to the Inclusion of Disabled People in the European Workplace Through Ergonomics 809
Abstract 809
1 Introduction 810
2 Partner Country Analysis 811
2.1 Stakeholder Needs 811
2.2 Ergonomics Curricula 813
3 Development of the Curriculum Content 813
4 Pilot Projects 814
5 e-Platform 816
6 Conclusions 816
References 817
79 Survey of Strategic Design for Public Transportation 818
Abstract 818
1 Research Background 818
1.1 Characteristics of Intercity Railway 818
1.2 Relationship Between Construction of Intercity Railway and Development of Lands Around the Station 819
1.3 An Overview of the Intercity Railway from Wuhan to Xianning 821
2 Research on the Construction of Land Function Around Intercity Railway Station 821
2.1 The Sphere Theory Based on TOD Mode 821
2.2 Localization of the Area Around Heshengqiao Station 824
3 Development Intensity and Layout of Land Use 824
3.1 Development Intensity 824
3.2 Suggestions for Development Intensity and Proportioning of Function 825
4 Planning Management and Implementation Strategy 827
4.1 Mode of Operation 827
4.2 Development Strategy 827
5 Conclusions 828
References 828
eLearning and Teaching Strategies 830
80 Language e-Learning and Music Appreciation 831
Abstract 831
1 Introduction 831
2 Language Learning 832
2.1 Language Learners 832
2.2 Communicative Approach (CA) 833
2.3 Other Language Pedagogies 834
3 Current Language Applications 834
4 Links Between Second Language Acquisition and Music 835
5 Issues with Music Appreciation 836
5.1 Ethical Issues 836
5.2 Pedagogical Problems 837
6 Polyglotism 837
6.1 Topical Lesson Programs 838
6.2 Accelerated Learning (with Music) 838
6.3 Supportive Learning Community 838
6.4 Gamification 840
6.5 Crowdsourcing 840
7 Conclusion 841
References 841
81 Gaze-Based Real-Time Adaptivity and Adaptability in an eLearning Environment: A Pre-release Insight 844
Abstract 844
1 Introduction 844
2 System Architecture of the Learning Platform ALM 846
2.1 ALM Viewer Frontend 847
2.2 ALM Authoring Frontend 848
2.3 Assistive Tools 849
2.4 System-Provided Adaptivity 850
3 Using the Learning Platform for Research Studies 852
4 Discussion and Next Steps 853
Acknowledgments 854
References 855
82 Study on Practicing, Teaching and Sharing on Design for Sustainability in China 856
Abstract 856
1 Introduction 856
2 Feasible Approaches for Implementation of DFS Ideas 857
2.1 A Platform of LeNS-China to Share Teaching and Practice on DFS 857
2.2 A Systematic Design Perspective Instead of an Isolated Design Strategy 858
2.3 Design Being Involved into Social Innovation 859
3 Teaching, Learning and Sharing 859
3.1 Teaching: Curriculum Setting 860
3.2 Learning: How to Arouse the Enthusiasm to Learn 861
3.3 “Sharing” Initiative: Setting of Parallel Curriculum and Lecturer Mission 862
4 Conclusion 863
References 863
83 Building a Disaster Recovery Framework for e-Learning Environment Using Disaster Information and Inter-cloud Computing 865
Abstract 865
1 Introduction 865
2 Disaster Recovery Framework for e-Learning Environment 867
3 Deciding Live Migration Destination Using Disaster Information 869
4 Experimental Use and Results 870
5 Conclusion 872
Acknowledgments 872
References 872
84 Research and Implementation on Fitness Management System for Hubei Province Public Servants 873
Abstract 873
1 Introduction 873
2 Health 874
3 System Functional Frame 876
4 System Components 877
4.1 Exercise Prescription Subsystem 877
4.2 Nutrition Prescription Subsystem 878
4.3 Mental Control Subsystem 878
4.4 Lifestyle Control Subsystem 878
5 Structure of Fitness Management System for Hubei Province Public Servants in China 878
6 System Prescription 880
6.1 Confirm the Index System 880
6.2 Decision-Making Inference Technology 881
6.3 Prescription Generation 881
7 Conclusion 882
Acknowledgments 883
References 883
85 Introduction to Education 3.0 Through the Use of Technological Tools for the Teaching of Arts in Preschool 884
Abstract 884
1 Introduction 884
2 Hypothesis 885
3 Objectives 885
3.1 General Objective 885
3.2 Specific Objectives 886
4 Conceptual Framework 886
5 Methodology 887
5.1 Phase 1: Location (Observation of a Conventional Class) 887
5.2 Phase 2: Testing 887
5.3 Phase 3: Evaluation 888
5.4 Observational Analysis and Likert-Scale Questionnaire 888
6 Results 889
6.1 Results of Phase 1: Location 889
6.2 Results of Phases 1 and 2: Comparisons 890
6.3 Results of Phase 2: Attitudes 892
7 Analysis of Results 892
7.1 Phase 1: Location 892
7.2 Phase 1 and 2: Comparisons 893
7.3 Phase 2: Attitudes 893
8 Conclusions 894
References 894
86 Game-Based Learning: Analysis of Students’ Motivation, Performance, and Drop Out in a Production Engineering Course 896
Abstract 896
1 Introduction 897
2 Drop Out 897
3 Knowledge, Skills and Competencies of Engineers in Confrontation with the Engineering Education 898
4 Alternative Teaching Methods 899
4.1 Game-Based Learning—GBL 900
4.2 Experiments Conducted in Teaching Engineering 901
5 Methodology 903
6 Operation of the Learning Game 904
7 Results and Discussion 905
8 Conclusion 906
References 907
87 Education for Sustainable Development 909
Abstract 909
1 Introduction 909
2 Toward a New Concept of Education 910
2.1 Principal Results of Prospects of ESD 911
2.2 The Role of Environmental Ethics in ESD (A Case Study of Baikal Region) 914
3 Conclusion 915
Acknowledgments 916
References 916
88 Get Me to the Dojo: An Experiential Learning Experience 917
Abstract 917
1 Introduction 917
1.1 Distracted Pedestrians 918
1.2 Solution to the Problem: The Walking Dojo 918
1.3 The Walking Dojo 919
2 The Dojo Evaluation 920
2.1 Method 920
3 Results 922
3.1 Performance Data 922
3.2 Questionnaire Data 923
4 Discussion 926
4.1 Limitations 926
5 Summary 926
Appendix: Questionnaires 927
References 929
89 The Influence of Team Members’ Thinking Style on the Collaborative Design Process 930
Abstract 930
1 Introduction 930
2 Literature Review 931
2.1 Design Thinking and Protocol Analysis 931
2.2 Thinking Style and Collaborative Design 931
3 Method 932
3.1 Experimental Collaborative Design Projects and Subjects 932
3.2 Data Coding and Analysis 933
4 Results 933
4.1 Numbers of Concept, Sketch, and Consensus 933
4.2 Time Consumption 934
4.3 Average Time of Concept Generation and Consensus 935
5 Concluding Remarks 936
References 936
Organizational Behavior and Development 938
90 Leadership Focus in Modern Expert Organization 939
Abstract 939
1 Introduction 940
2 Leadership Definitions 940
2.1 Leadership Approaches 942
2.2 Ontology for Leadership Focus 944
3 Research Setting 945
3.1 Data Collection 945
3.2 Data Analysis 945
4 Results 946
5 Conclusions 948
References 949
91 An Organizational Activity Framework for Effective Business Practices Implementation in Research-Oriented Organizations in Developing Economies 952
Abstract 952
1 Introduction 952
2 Literature Review 953
2.1 Organizational Design and Management Consequences 954
2.2 Organizational Activity Theory Perspectives 954
3 Methodological Issues 956
3.1 Data Collection Procedure 956
3.2 Data Analysis Procedure 956
4 Results Analysis and Discussion 957
4.1 Comparative Appraisal of Cases’ Institutional Rules 957
4.2 Comparative Appraisal of Cases’ Division of Labour 958
4.3 Comparative Appraisal of Cases’ Community Characteristics 960
4.4 Construct of Framework to Guide New Practice Implementation 962
5 Conclusion 964
References 964
92 Degree of Agility with an Ontology Based Application 966
Abstract 966
1 Introduction 967
2 Defining Agility 967
3 Defining Ontology 969
4 Agility in Creating Ontologies 970
5 Ontology Application 971
6 Research Study 972
7 Results 973
8 Discussion and Conclusions 975
References 976
93 Taking Tacit Knowledge Seriously in Strategy-as-Practice 978
Abstract 978
1 Introduction 978
2 Aim of the Paper 979
3 Theoretical Background 980
3.1 Strategy-as-Practice (SAP) 980
3.2 Theoretical Direction of SAP 981
3.3 Knowledge 982
3.4 Epistemological Dimension: Tacit and Explicit Knowledge 982
3.5 Ontological Dimension: Individual and Collective Knowledge 982
3.6 Types of Knowledge 983
4 Intersection of SAP and Knowledge 984
4.1 Practitioner, Practices and Tacit Knowledge (A) 984
4.2 Practices, Praxis and Tacit Knowledge (B) 985
4.3 Practitioner, Praxis and Tacit Knowledge (C) 985
4.4 Actors in SAP 986
4.5 Actors and Tacit Knowledge 986
5 Intersection of Theoretical Approach of SAP and Tacit Knowledge 986
5.1 Situated Learning and Tacit Knowledge 987
5.2 Actor Network Theory and Tacit Knowledge 987
5.3 Sense Making, Routines, and Tacit Knowledge 987
5.4 Institution and Tacit Knowledge 988
6 Future Avenue for SAP Research Taking Tacit Knowledge Seriously 988
References 988
94 Effective Corporate Communication: A Solution to Foster New Product Idea Generation Dynamics 991
Abstract 991
1 Introduction 992
2 Conceptual Roots of New Product Idea Generation and Effective Communication 992
2.1 New Product Idea Generation 992
2.2 Effective Communication 993
3 Research Methodology 993
3.1 Qualitative Survey Tool 994
4 Results and Analysis 994
5 Discussion on Results 995
5.1 Response to Research Question A: How Adaptive Is This Organization Towards Designing Supportive New Product Development Idea Generational Processes? 996
5.2 Response to Research Question B: How Effectively Did This Organization Applied Effective Communication Principles in This Organization? 996
6 Conclusion 1001
References 1002
95 A Manager’s Means to Motivate Experts at Work 1004
Abstract 1004
1 Introduction 1004
2 Means to Support Motivation 1005
2.1 Extrinsic Motivators 1005
2.2 Intrinsic Motivators 1006
3 Method 1009
4 Results 1009
References 1011
96 Digitalization and Big Data Supporting Responsible Business Co-evolution 1012
Abstract 1012
1 Introduction 1013
2 Theoretical Background 1014
3 Research Questions and Research Approach 1016
4 Multidisciplinary and Co-operative Environment 1016
5 Benefiting Digitalization and Big Data Supporting Business Co-evolution 1019
6 Circular Economy-Conceptual Model for Adaptive Development 1021
7 Discussion and Conclusions 1022
References 1023
Essential Management Skills 1025
97 Decisions 1026
Abstract 1026
1 Introduction 1026
2 Framework 1027
2.1 Meaning of Decision 1027
2.2 Decision Making Definition 1027
2.3 The Decision-Making Process 1028
2.4 Programmed Decisions 1028
2.5 Non-programmed Decisions 1028
2.6 Conditions for Decision Making 1029
2.7 Rationality in Decision-Making 1029
2.8 Decision Making Under Pressure 1029
3 Game Design 1031
4 Consolidating the Game 1033
5 Results and Conclusions 1034
References 1036
98 Eficom, Game Designed for the Analysis of Effective and Efficient Communication Skills 1037
Abstract 1037
1 Introduction 1037
2 Theoretical Framework 1038
3 Background 1039
4 Game Designed 1040
4.1 Theme of the Game 1040
4.2 Purpose of the Game 1040
4.3 Instructional Objectives of the Game 1040
4.4 Concepts of the Subject 1040
4.4.1 Communication 1041
4.4.2 Elements Involved in Communication 1041
4.4.3 Communication Process 1041
4.5 Attitudes that Favor Communication 1042
4.6 Technical Candidate 1043
5 Conclusion the References Section 1043
References 1044
99 Levels of Trust in College Teachers 1045
Abstract 1045
1 Introduction 1045
2 Theoretical Framework 1046
3 Application 1047
4 Results and Conclusions 1049
References 1052
100 Human Resource Management and Organizational Behavior 1054
Abstract 1054
1 Introduction 1054
2 Conceptual Framework 1055
2.1 Social Networks 1055
2.2 Compete, Collaborate and Cooperate 1056
3 Game Design Net-Box 1057
4 Results 1057
5 Conclusions 1058
References 1059
101 Communication Patterns 1060
Abstract 1060
1 Introduction 1060
2 Bavelas’s Game 1061
3 Statistical Model 1063
3.1 Factors and Levels 1063
3.2 Experimental Design Model 1063
3.3 Experimental Execution 1064
3.4 Data Obtained 1064
4 Calculation and Analysis of Experimental Results 1066
4.1 Analysis of Variance 1066
4.1.1 Significance of the Structure Type 1066
4.1.2 Level of Significance for Information Complexity 1067
4.1.3 Significance of the Interaction Between Factors a and B 1067
4.2 Validation of Assumptions 1068
4.2.1 Normality 1068
4.2.2 Constant Variance 1069
5 Discussion of Results 1071
5.1 Effects of Structure Type and Information Complexity on Communication 1071
5.2 Conclusions 1072
References 1072
Performance Management and Organizational Learning 1073
102 Human Factor Related Challenges of Marketing Construction Business Enterprise 1074
Abstract 1074
1 Introduction 1074
2 Human Factors and Construction Marketing Research 1076
3 Methodology 1078
4 Human Factor Related Challenges of Construction Business Marketing 1078
4.1 Reluctance to Adoption and Integration of Marketing in Construction Businesses 1079
4.2 Misconceptions and Misperceptions and Lack of Understanding About Marketing in Construction 1079
4.3 The Beliefs in the Construction Industry 1080
4.4 Lack of In-house Marketing Expertise 1080
4.5 Engineers Paradigm 1081
4.6 Marketing Resource Constraint 1081
4.7 Effect on Construction Business Marketing Practices 1081
5 Discussions 1082
References 1083
103 Sustaining LNG Business Through Engineering Professional Development Program 1085
Abstract 1085
1 Introduction 1085
2 Overview on EPDP 1086
3 EPDP Business Opportunity Review 1089
3.1 SWOT Analysis 1089
3.2 Porter’s Five Competitive Forces Analysis 1091
4 Discussion 1094
5 Summary 1095
References 1096
104 Safety Management Tasks at Different Management Levels 1097
Abstract 1097
1 Introduction 1097
2 Materials and Methods 1100
3 Results 1101
4 Discussion 1103
Acknowledgments 1105
References 1105
105 Making Relationships Matter: Director Interlocks and Fortune 500 Performance, 1996–2007 1108
Abstract 1108
1 Introduction 1109
2 Past Work on Directorship Linkages 1110
3 Interlock Metrics and Hypotheses 1111
4 Research Design 1113
5 Results 1114
6 Conclusion 1117
References 1117
Leadership Style and Management System 1119
106 Contemporary Labour and Human Resources Management as Seen by the Production Sector And The Judiciary Employees 1120
Abstract 1120
1 Introduction 1120
2 Research Problems 1121
2.1 Job Characteristics 1121
2.2 Human Resource Management Practices 1123
2.3 Dimensions of Work Transformations 1124
3 Research Methods and Results 1125
3.1 Research Methods 1125
3.2 Discussion 1126
4 Conclusions: New Work Design? 1128
References 1130
107 Leading Learning Schools 1132
Abstract 1132
1 School Leadership and Student Achievement 1132
2 The Model for School as a Learning Organization and Its Leadership 1134
2.1 The Synchronous and Diachronic Model of the Learning Organization 1135
2.2 The Content of the Synchronous Model 1136
2.3 Validation of the Learning Organization Model for Schools 1138
3 The Characteristics of Leadership in Schools that Move Towards a Learning Organization 1139
4 Conclusions 1143
References 1143
108 The Atypical Approach to the Development Process of Tertiary Education 1146
Abstract 1146
1 Introduction 1146
2 The Adult and Tertiary Eduction as a Scene of ‘People Training’ 1147
3 The Human Integrating Basic Principles of the Adult and Tertiary Education 1148
3.1 The Thinking Barrier 1150
3.2 The Feeling Barrier 1151
3.3 The Will Barrier 1152
4 Summary and Future Orientation 1154
References 1155
109 Parameters for Assessing a Building Project Within the Purview of Constructability 1156
Abstract 1156
1 Introduction 1156
2 Why Design/Construction Integration? 1157
3 Objectives 1157
4 Methodology 1158
5 Parameters in a Building Project 1158
6 Life Cycle of a Project 1159
7 Preferred Things in the Case of Constructability 1160
8 Value Engineering, Construction Management and Constructability 1160
9 Conclusion 1161
References 1161
110 Human Resource Development Intervention Towards Community Engagement: A Journey to Corporate Social Responsibility 1162
Abstract 1162
1 Introduction 1162
2 Literature Review 1163
2.1 University Social Responsibility and Community Engagement 1163
2.2 Human Resource Development Intervention 1164
3 Methodology 1166
4 Findings and Discussion 1167
5 Conclusions 1170
Acknowledgments 1171
References 1171
Gender and Leadership 1173
111 Is the Sky the Limit?: Leadership and Socio-economic Development of Women in the Maritime Sector in the Eastern and Southern Africa 1174
Abstract 1174
1 Introduction 1174
2 Maritime Women in the Eastern and Southern Africa 1175
3 Women’s Leadership and Economic Empowerment 1177
3.1 Is Women’s Economic Empowerment Social Cost or Benefit? 1177
3.2 Investment in Women as Human Resources 1178
3.3 Kuznets Curve for Analysing Gender Equality 1178
4 Methods 1179
4.1 Case Study Approach 1179
4.2 Survey Design 1179
4.3 Data Collection 1180
5 Results 1180
6 Conclusion 1182
Acknowledgments 1182
References 1182
112 Globalization Strategies and Higher Education. A Dutch—Romanian Perspective 1184
Abstract 1184
1 Introduction 1184
2 Academic, Societal and Institutional Contribution to Knowledge 1185
3 Globalisation and Higher Education 1185
4 Problem Definition & Research Design
5 Higher Education Policies in Romania and the Netherlands 1188
6 Results & Outcomes
7 Conclusions & Further Research
References 1194
113 New Skills for Entrepreneurial Researchers 1196
Abstract 1196
1 Introduction 1197
2 Technology Transfer Offices 1198
3 Skills for Academic Scientific Researcher 1198
4 Academic Entrepreneurship 1200
5 Development of Entrepreneurship Skills 1202
6 System Level 1203
7 Institute Level 1203
8 Individual Level 1204
References 1205
114 Female Captains and Their Leadership: Human Factors in the Shipping Industry 1209
Abstract 1209
1 Introduction 1209
2 Barriers to Women Seafarers’ Career Development 1210
3 From a Subordinate to a Superior: Developing Leadership Through Experience 1211
4 Methods 1212
4.1 Leadership Positions in Seafaring Jobs 1212
4.2 Qualitative In-depth Interviews 1212
4.3 Data Collection and Analysis 1212
5 Results 1213
5.1 A Captain Can Be a Woman 1214
5.2 Work Experience Affects Leadership 1214
5.3 Shaping a Leadership Identity 1215
6 Conclusion 1215
Acknowledgments 1216
References 1216
115 The Learning Organization in a Small Government Unit: Case Study of the Center for Academic Services, Srinakharinwirot University, Thailand 1218
Abstract 1218
1 Introduction 1219
2 Research Objectives 1220
3 Reference and Related Research Literature 1220
4 Method 1221
5 Methodology 1221
6 Tools for Conducting the Study 1221
7 Timeframe 1222
8 Research Results 1222
9 Narrative of the Study Results 1226
10 Suggestions for the Next Research 1227
References 1227
116 Erratum to: Advances in Human Factors, Business Management, Training and Education 1228
Erratum to:& #6

Produkt-Details

• Erscheint lt. Verlag: 26.7.2016
• Reihe/Serie: Advances in Intelligent Systems and Computing
• Reihe/Serie: Advances in Intelligent Systems and Computing
• Zusatzinfo: XXI, 1284 p. 289 illus., 197 illus. in color.
• Verlagsort: Cham
• Sprache: englisch
• Themenwelt: Mathematik / Informatik ► Informatik ► Datenbanken
• Themenwelt: Technik
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Personalwesen
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management
• Schlagworte: AHFE 2016 Proceedings • Co-evolute Paradigm • Company Democracy • Creating Shared Value (CSV) • eLearning • Game-based Learning • Gender and Leadership • Human-Centered Learning • Human Object Ontologies • Leadership Style • Managing Human Competences • Networking Culture • Organizational Behavior • Safety Culture • Sustainable Growth Culture • Teaching Strategies • Training Applications in Military • Value Added
• ISBN-10: 3-319-42070-4 / 3319420704
• ISBN-13: 978-3-319-42070-7 / 9783319420707