The Inclusion Equation

Leveraging Data & AI For Organizational Diversity and Well-being

Serena H. Huang (Autor)

Buch | Hardcover

256 Seiten

2025
John Wiley & Sons Inc (Verlag)
978-1-394-29451-0 (ISBN)

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You can't manage what you can't measure. Now you can finally measure inclusion, well-being, and employee experience like you measure sales, churn, and profit.

The Inclusion Equation gives you the tools, frameworks, and real-world proof to treat culture as business-critical infrastructure, not a feel-good initiative.

Dr. Serena H. Huang led people analytics at PayPal, GE, and Kraft Heinz, and is one of today's most sought-after speakers on AI and the future of work. In this book, she shows you how to turn insight into action, and how to sell it to the toughest room: the C-suite.

You'll learn how to:

Design an employee experience that drives retention, innovation, and trust
Use AI to detect burnout, disengagement, and flight risk before they hit your bottom line
Build your leadership's data fluency with storytelling that moves decisions
Link well-being and inclusion to business performance, even in tough budget cycles

Backed by case studies from Microsoft, Meta, and Cisco, and grounded in what Gen Z actually wants from work, The Inclusion Equation is the practical, data-powered guide to leading in the AI era.

Finally, a people strategy book your CFO will respect.

DR. SERENA H. HUANG is revolutionizing how organizations approach talent, well-being, and DEI using data and AI. As a top AI keynote speaker and people analytics executive, she has led data analytics strategy at iconic brands like GE, Kraft Heinz, and PayPal. Through Data with Serena, she is helping companies worldwide reimagine work where well-being and profits coexist.

About the Author vii

Acknowledgments ix

Introduction xi

Chapter 1: The Power of Data and AI in DEI and Well-being 1

Chapter 2: People Data Storytelling 49

Chapter 3: The Intersection of DEI and Well-being 95

Chapter 4: Quantify the ROI of DEI and Well-being Programs 131

Chapter 5: The Impact of AI on DEI and Well-being 171

Chapter 6: The Future of Work: Human-first 203

Index 221

Erscheinungsdatum	30.01.2025
Verlagsort	New York
Sprache	englisch
Maße	158 x 234 mm
Gewicht	567 g
Themenwelt	Mathematik / Informatik ► Informatik ► Datenbanken
	Mathematik / Informatik ► Informatik ► Theorie / Studium
	Sozialwissenschaften ► Soziologie ► Makrosoziologie
	Wirtschaft ► Betriebswirtschaft / Management ► Personalwesen
ISBN-10	1-394-29451-4 / 1394294514
ISBN-13	978-1-394-29451-0 / 9781394294510
Zustand	Neuware