The Art of Communication (eBook)

Gao Wenfei (Autor)

eBook Download: EPUB

2024 | 1. Auflage
408 Seiten
EWAYBOOK (Verlag)
978-1-7637316-1-5 (ISBN)

Infos

Many people misunderstand communication, equating being talkative with effective communication. In reality, the strength of communication lies not in how much you can say, but in how well you can express your thoughts in a way that is impressive and comfortable, leading others to accept your ideas willingly. Being talkative doesn't necessarily mean being useful; someone who speaks at length may not be effective. A truly skilled communicator may not say much, but each word resonates deeply, effortlessly achieving their desired outcomes. This exemplifies the art of high emotional intelligence in communication.

Gao Wenfei is a certified international senior trainer from the International Management Certification Center. He is also a certified senior speech trainer and senior corporate trainer from the Human Resources Occupational Skill Education Management Center and the International Talent Qualification Certification Management Center in China. Additionally, he holds a senior psychological counselor certification from the National Standardized Examination Alliance (NSAC).

Inhalt

Foreword
CHAPTER 01 In this talkative era, don't play coy and deep.
CHAPTER 02 Annoying everyone for years because of your careless words
CHAPTER 03 Life's dullness : Adding fun and substance for better conversations
CHAPTER·04 You don't have to flatter, but you must speak words of praise.
CHAPTER 05 As long as your brain is fast enough, criticism can also be very cute.
CHAPTER 06 Let go of your kindness, cleverly refuse to compromise
CHAPTER 07 Want to be a socialite, charming words and witty remarks.
CHAPTER 08 If you can tell stories, you can conquer the world

Textauszug

CHAPTER 02 Annoying everyone for years because of your careless words

Although communication is mainly about “speaking,” it is not just about saying whatever comes to mind. Talking nonsense, speaking indiscriminately, and being careless with words will inevitably cause trouble. Some people are like this, speaking without considering the occasion, manner, or consequences, and end up offending others without even realizing it. At that time, regardless of whether it was an unintentional mistake, you will make people feel extremely disgusted.

Sharp tongue, few friends

This dress is so pretty, but unfortunately it’s worn by you.

Have you been eating a bit too much lately? Look, your arms are as thick as my thighs now.

Do you think you can become a painter? Don’t waste your time anymore, practicing is just useless.

I’m sorry, but there is no text provided for translation.

When you hear such words, do you feel very angry? Would you still be willing to communicate with such a person? I believe many people will feel very uncomfortable after hearing this, avoiding it as much as possible.

Mrs. Wang is a person with a strong personality. Perhaps because of the loss of her husband in middle age, she has a rather fiery temper. She will attack others with her words if things don’t go her way, and those words are very harsh. In fact, Mrs. Wang’s son and daughter-in-law are very filial, showing her a lot of understanding and tolerance. However, Mrs. Wang always just knows how to nitpick at her son and daughter-in-law, complaining about this, blaming that, without trying to understand the hardships and difficulties faced by the younger generation.

Young people nowadays pay attention to eating. They not only want to eat well, eat until full, but also want to eat healthily. Every weekend, they have to make a big meal at home, with fish and meat, and a mix of vegetables and meat. Mrs. Wang always purses her lips when she sees this, “Back in our day, we only had a small piece of meat on special occasions like New Year’s. How unlike you young people now, who only know how to enjoy yourselves all day long, without knowing how to live your lives.”

Daughter-in-law’s physical condition is not very good. She catches a cold almost every month. Whenever Daughter-in-law takes medicine, Mrs. Wang always complains on the side: “I rarely took medicine from childhood to adulthood, never even seen an injection. How come you young people always catch a cold so easily? I don’t know how you manage.”

Facing her own relatives, Mrs. Wang also did not hold back. During the Chinese New Year, a younger relative came to visit Mrs. Wang. Because the other party was not married at the time, Mrs. Wang began to persuade the younger relative to get married soon. Her intention was good, but the words she said made people angry: “Look at you, what’s the use of going to college, you can’t even get married. But it’s true, nowadays college students are not good, they can’t earn as much money as migrant workers…”

A person who speaks so sharply must not look very nice. Indeed, these words are hard to equate with beauty, but Mrs. Wang is a silver-haired, red-lipped, fashionable person. There is a picture of her when she was young hanging on the wall of her living room. Although the picture is a bit blurry and in black and white, it cannot hide her beauty. However, looking at the middle-aged picture, that beauty has slowly faded, replaced by a sharp and malicious look. In this way, a beauty has turned into an annoying old lady.

Why are some people so harsh in their words, always speaking with sharp edges? In the famous American TV series “2 Broke Girls,” there is a very classic line - “Your mouth is so toxic, your heart must be very bitter”, and this sentence is so appropriate for those people.

We often say “words are the voice of the heart”. Each word seems to be as simple as opening and closing the mouth, but in fact, what is revealed behind it is a person’s character and integrity. Those who always speak overly harsh words can only indicate that these people have overly negative and narrow minds, unable to embrace the beauty of others’ lives. In their eyes, perhaps only through this sharp and malicious language can they vent their dissatisfaction with life.

When she was very young, Song Tong’s mother told her, “The greatest kindness a person can have is to speak well, even if you are not satisfied with your life and feel angry inside, you should still speak well. No matter how kind a person is, if they always speak harshly, others will not be able to perceive your kindness. Instead, they will keep their distance from you, and gradually stop interacting with you, and you will naturally become a lonely person.”

One time, Song Tong followed her mother to watch a movie, and a little boy in the back seat kept kicking the chair. Song’s mother gently reminded the other party to keep quiet, but the boy’s mother started scolding loudly, shouting with her voice. Song’s mother was so angry that her face turned red, but she did not retaliate. The mother became even more arrogant, even bringing out harsh words like “being bitten by a dog when leaving the house”. The scene was like a shrew cursing in the street. Song’s mother sighed, took Song Tong’s hand, and left. Song Tong asked her mother why she didn’t argue with the other party, and Song’s mother replied: “Let her scold, that just shows her lack of manners. People with such a poisonous mouth are always the most annoying wherever they go.”

Deeply influenced by her mother, Song Tong has been strict with herself since childhood, must speak well, and words cannot be sharp and harsh. Due to cultivating such a habit usually, even if Song Tong’s emotions are bad and the situation is terrible, she is not worried at all that she will “leak out”, so many friends around like to talk to Song Tong, have heart-to-heart talks, always love to speak freely with her, and she is also proud that she has a good image in their minds.

Before graduation, Song Tong interned at a company. At that time, there were hundreds of people who applied for the internship together. After a series of selections, only three people were left. Song Tong’s ability was not the best, and she had no previous internship experience. She felt very lucky. Later, after interning for a period of time, the human resources manager told her a little secret: “We chose you not only because of your abilities, but more importantly because of your demeanor in conversation! For example, even if your opponent intentionally interrupts you, you never respond with verbal abuse, instead always maintain a gentle and courteous demeanor in your speech.”

A person with gentle words always conveys warmth to others like a warm breeze in spring, and the path will become wider and friends endless. While a person with sharp words always presents an unpleasant and annoying appearance to others, one day there will be no one around to talk to. We always say that we wish the world to be gentle, but we must also know that in order for the world to treat us gently, we must first treat the world gently.

The world is so beautiful, why do you need to be full of hostility…

Touching others’ pain points: Who wouldn’t be offended?

Qin Xin is a girl in her twenties, who appears gentle and quiet, but is also a bit straightforward with her words.

Today is Qin Xin’s first day at her new company. Her colleagues decided to have dinner after work to welcome her. Li Bei, a colleague, is a foodie and can eat a lot during meals. Seeing this, Qin Xin couldn’t help but jokingly say, “You are already so fat, why do you still eat so much? If you get any fatter, you won’t be able to find a boyfriend!” Li Bei is indeed a little overweight and has always avoided others mentioning it. Hearing Qin Xin say this, she couldn’t help but smile awkwardly.

Qin Xin saw that Li Bei ignored her, and said to Wang Jun next to her: “The one who should eat the most here is you. Look how thin you are, like a skeleton. You don’t even look safe. If a girl wants to be your girlfriend in the future, she might have to protect you. It would be great if Li Bei could share some meat with you.” After saying this, Wang Jun also looked embarrassed, pursed his lips as if wanting to say something, but after some thought, he didn’t speak.

After the dinner party, Qinxin wanted to invite everyone to go to KTV to sing, but everyone’s interest was low and they all found excuses to go home.

For more than a month afterwards, colleagues gradually got to know Qin Xin’s personality. Anyone who had talked to her had been hurt by her “frankness.” “You’re introverted and awkward, you’re not cut out for sales,” “Your boyfriend is so ordinary, how did you end up with him like finding treasure” gradually, everyone was unwilling to chat with Qin Xin anymore, unless it was work-related, because Qin Xin’s so-called straightforwardness and cheerfulness made everyone feel a bit uncomfortable.

Later, I realized this issue, Qin Xin complained aggrievedly to others: “My personality is like this, I always speak my mind, why don’t they like me?”

Believe that Qin Xin’s story will resonate with many people, it’s like a copy of a certain friend!

Around us, there are always people who speak without restraint, inadvertently hurting others, making it hard for people to face them. Perhaps these words are spoken truthfully, and those who communicate in this way are not malicious, but this manner of speaking without considering others’ feelings is truly...

Produkt-Details

• Erscheint lt. Verlag: 26.9.2024
• Verlagsort: CABARITA
• Sprache: englisch
• Themenwelt: Sachbuch/Ratgeber ► Gesundheit / Leben / Psychologie ► Esoterik / Spiritualität
• Schlagworte: Best Seller • Biography • Encouragement • Literature • Philosophy • Soul • Study • Training
• ISBN-10: 1-7637316-1-8 / 1763731618
• ISBN-13: 978-1-7637316-1-5 / 9781763731615