Fundamentals of Care (eBook)

A Textbook for Health and Social Care Assistants

Ian Peate (Autor)

eBook Download: PDF

2017
John Wiley & Sons (Verlag)
9781119212218 (ISBN)

Infos

Fundamentals of Care is an accessible introductory textbook for all health care assistants; assistant practitioners and social care support workers who are undertaking the newly introduced, mandatory Care Certificate, as well as offering a resource for providing care and support.

Practically focused, each chapter begins with the outcomes associated with each standard, which helps contextualise and focus the reader on the content and relevance to the Care Certificate. The book also includes exercises to encourage the reader to stop, look, listen and act, thinking cap activity promotes further thinking and application to care and support provision along with case studies and resource files.

Written to help the reader come to terms with the role and function of the heath and care assistants, Fundamentals of Care offers support to those undertaking the Care Certificate and to assist those who already work as health and care assistants, helping them in their quest to enhance safe and effective care.

Ian Peate OBE is Editor-in-Chief of the British Journal of Nursing, and Head of the School of Health Studies, Gibraltar.

Inhalt

Title Page 5
Copyright Page 6
Contents 7
Preface 13
Acknowledgements 16
How to use your textbook 18
Chapter 1 Health and social care provision in the UK 21
Introduction 22
An historical view 23
The National Health Service 23
The NHS in the four countries 23
Scotland 23
Northern Ireland 25
Wales 25
England 26
Provision of services 27
Regulation and monitoring of services 27
Monitor 27
Care Quality Commission 27
Healthwatch 28
Professional regulation 28
Primary care services 29
Secondary care services 30
Tertiary care services 30
Ambulance trusts 30
Mental health trusts 31
Community health services 31
Social care and support 31
Assessment of care needs 32
Assessment of health needs 33
Chapter summary 34
Chapter 2 Working with others, teamwork 36
Introduction 37
Teamworking 38
Teams and teamworking 40
Team dynamics 42
Barriers to effective teamworking 42
Conflict 43
Chapter summary 45
Chapter 3 Understanding your role 47
Introduction 48
Who are you? 49
Job description 49
Policies and procedures 52
Codes of conduct 53
Responsibility 55
Employee responsibilities 55
Professional responsibilities 55
Legal responsibilities 55
Accountability 56
Delegation 57
Relationships 58
Chapter summary 60
Chapter 4 Your personal development 62
Introduction 63
Lifelong learning 64
How learning takes place, learning styles 64
Strategies to help with learning 65
Personal development plans 66
Appraisal 66
Preparing for appraisal 67
The appraisal meeting 67
Your personal development plan 67
Agreeing your objectives 67
The personal development portfolio 68
Supervision 69
Training and development 70
Core learning 70
Giving and receiving feedback 72
Chapter summary 73
Chapter 5 Duty of care 75
Introduction 76
Duty of care 77
Your duty of care 77
Concerns 78
Promoting independence 79
Providing information 80
The constitution, complaints, comments and compliments 81
Raising concerns 81
Untoward incidents 82
Negligence 83
Conflict 83
Responding to conflict 83
Chapter summary 84
Chapter 6 Equality and diversity 86
Introduction 87
Legislation 88
Equality duty 88
Human Rights Act 89
Defining terms 90
Equality 90
Diversity 90
Inclusion 90
Discrimination 90
Labelling, stereotyping and prejudice 91
Inequality 92
People with learning disabilities and those with mental health problems 94
Cultural sensitivity 94
Chapter summary 96
Chapter 7 Working in a person-centred way 98
Introduction 99
Working in a person?centred way 100
Person-centred values 102
Enabling 104
Coordinated care 104
Personalised care 105
Person-centred planning 105
Supporting people 106
Advanced care planning 106
The environment of care 107
Minimising discomfort, distress or pain 108
Responding to a person’s discomfort 109
Self-esteem 110
Personal identity 111
Promoting wellbeing, identity and self?esteem 111
Chapter summary 111
Chapter 8 Communication 113
Introduction 114
Care, compassion and communication 115
Communication 115
Types of communication 116
Verbal communication 117
Non-verbal communication 117
Cues 118
Setting 118
Modifiers 118
Personal space 118
Haptics 119
Oculesics 119
Working in teams 119
Communication and language needs 120
Communication aids 120
Barriers to effective communication 121
Strategies to reduce barriers to communication 122
Preserving confidentiality 123
Chapter summary 124
Chapter 9 Privacy and dignity 126
Introduction 127
Protecting information 128
Disclosure 129
Disclosure with consent 129
Disclosure without consent 129
Disclosure to third parties 130
Implementing respect, privacy and dignity 130
Personal space 133
Informed choice and choosing options 134
Assessing risk 135
Equality and diversity 136
Promoting independence 138
Chapter summary 138
Chapter 10 Fluids and nutrition 140
Introduction 141
Food and drink safety 142
Allergenic hazards 143
Physical hazards 143
Microbiological/bacterial hazards 143
Chemical hazards 144
Protecting people 144
Personal protective equipment in food hygiene 145
Nutrition and hydration 147
The Eatwell plate 148
Hydration 150
Poor hydration and nutrition 151
Helping people with their nutrition and hydration 153
Chapter summary 156
Chapter 11 Awareness of mental health, dementia and learning disability 159
Introduction 161
Mental health conditions 161
Service provision 163
Depression 164
Anxiety 166
Bipolar disorder 167
Psychosis 167
Dementia 167
Learning disabilities 170
Degree of learning disability 170
Causes of learning disabilities 171
Providing care and support 172
The social model of disability 172
Assessing and making a diagnosis 175
Mental capacity 175
Assessing capacity 177
Chapter summary 178
Chapter 12 Safeguarding adults 180
Introduction 181
Safeguarding 182
Types of harm and abuse 183
Safeguarding vulnerable adults: the principles 185
A person?centred approach 186
Safeguarding Adults Boards 187
Identifying and managing risk 187
Suspected or disclosed abuse 188
Reporting concerns 189
Chapter summary 190
Chapter 13 Safeguarding children 192
Introduction 193
Safeguarding and welfare 194
Child abuse and maltreatment 195
Impact of parents or carers on a child’s health and wellbeing 196
Fabricated or induced illness (FII) 196
Types of abuse 196
Physical abuse 197
Emotional abuse 197
Sexual abuse 197
Neglect 197
Radicalisation 198
Trafficking 198
Female genital mutilation (FGM) 198
Gang abuse 199
Children and social media 199
The rights of the child 201
What to do if you have concerns of suspected or alleged abuse 201
Escalating concerns 203
Chapter summary 203
Chapter 14 Basic life support 205
Introduction 206
The heart 207
The lungs 207
Basic life support 207
The AVPU scale for checking a response 211
Cardiopulmonary resuscitation (CPR) 211
Airway obstruction 214
Documentation 216
Automatic external defibrillators 216
Chapter summary 217
Chapter 15 Health and safety 219
Introduction 221
The law 221
Health and safety policies 221
Hazards in the workplace 222
Workplace hazards 223
Safety hazards 223
Biological hazards 224
Chemical hazards 224
Physical hazards 225
Ergonomic exposure 225
Work organisation hazards 225
Working with hazardous substances 226
Reporting health and safety hazards 226
Risk assessment 227
Accidents and incidents 227
Medicines 228
Moving, handling and assisting 229
Fire safety awareness 229
Potential sources of ignition 230
Identifying sources of fuel 231
Identifying sources of oxygen 231
Working safely 232
Managing stress 232
Chapter summary 235
Chapter 16 Handling information 237
Introduction 238
Key legislation 239
Data Protection Act 1998 239
The Freedom of Information Act 2000 241
The electronic patient record 241
Making concerns known 243
The use of social media 244
Chapter summary 244
Chapter 17 Infection prevention and control 246
Introduction 247
Roles and responsibilities 248
Transmission of infection 249
The chain of infection 251
Infectious agent 251
Reservoir 251
Portal of exit 251
Mode of transmission 251
Portal of entry 253
Susceptible host 253
Breaking the chain 254
Effective hand hygiene 254
Safe disposal of waste 255
Sharps disposal 256
Safe management of laundry 257
Personal protective equipment (PPE) 258
Chapter summary 258
Chapter 18 Questions you always wanted to ask 261
Introduction 262
I am asked to carry out an activity that I have not done before and my supervisor insists that I do it. She says the others do it so why don’t I? What should I do? 262
My line manager (a registered nurse) often leaves me in charge whilst he leaves the care home at night and I am not sure this is a good thing. Should I be doing something about this? 262
A lady I care for has asked me to act as a witness to her last will and testament. She wants me to sign a form as she has no other family. Should I do this? It is only my signature after all. 263
A resident with a learning disability tells me that another resident is threatening him and taunting him because of his weight. What should I do about this? 264
I am worried about a co?worker. She is very forgetful and often she arrives late for work looking very tired and there are times when I can smell alcohol on her breath. Should I report her? 264
I have been asked to write a witness statement concerning an untoward incident that occurred when I was on duty. Is this something I should do and if so how do I do this? 265
I work in a residential home and I am petrified that one of the residents will die whilst I am on duty. How should I cope with this? I know it sounds daft but it really worries me. 266
I am a lone worker and there are times when I am out and about and I feel scared and threatened. I have asked for a panic alarm to carry with me but my boss says I am just being silly. Should I just get on with it? 267
I want to train to become a social worker but I don’t have the required qualifications that the university is asking for. Are there other options open to me? 268
A person I provided care and support to has asked me out on a date. I used to know him when he worked in the same company I worked for, and he had an accident at work. Am I allowed to go on a date with him? 268
Chapter summary 269
Annotated bibliography 271
Index 277
EULA 283

Rezensionen

"This book is easy to read and navigate. The structure of the book leads the reader
to be challenged into finding out more
information and thinking about how
this information can be used in practice.
The chapters are presented in a clear
way with a similar layout throughout all
sections that enables the readers to find
areas of interest quickly. While most of
the subject matter is not new, this book
pulls it together into a handy textbook
that is very informative and will benefit
those undertaking their Care Certificate
and any health and social care assistant to
really explore the fundamentals of their
role and constantly improve their practice
to ensure high-quality care is given." (BJHCA March 2017)

Produkt-Details

• Erscheint lt. Verlag: 23.2.2017
• Reihe/Serie: Fundamentals
• Reihe/Serie: Fundamentals
• Reihe/Serie: Fundamentals
• Sprache: englisch
• Themenwelt: Medizin / Pharmazie ► Pflege ► Ausbildung / Prüfung
• Schlagworte: Einführungen in die Krankenpflege • Gesundheits- u. Sozialwesen • Health & Social Care • healthcare assistant, assisstant practitioner, support worker, health, social care, safety, team work, communication, introduction, fundamental care • Introductions to Nursing • Krankenpflege • nursing • Sozialarbeit
• ISBN-13: 9781119212218 / 9781119212218