Driving Networked Service Productivity

Christofer F. Daiberl (Autor)

Buch | Softcover

XXI, 264 Seiten

2020
Springer Fachmedien Wiesbaden GmbH (Verlag)
978-3-658-29579-0 (ISBN)

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Christofer F. Daiberl explores how to enhance the productivity of services delivered by a network of co-providers. Harnessing empirical insights and synthesizing contributions from service design, information systems, and engineering, the author develops a systematic productivity improvement technique. The technique supports practitioners to iteratively discover and seize opportunities to enhance productivity for their own organization, customers, and relevant co-providers. Reflecting on the overall results, five general design principles are proposed that support the development of new artifacts fostering truly productive services in a networked world.

Christofer F. Daiberl received his PhD from the Friedrich-Alexander-Universität Erlangen-Nürnberg, where he worked as a Research Associate for Prof. Dr. Kathrin M. Möslein at the Chair of Information Systems – Innovation & Value Creation.

The concepts of networked service delivery and networked service productivity.- Approaches for improving productivity from a network perspective.- The networked service productivity improvement technique.- Design principles for improving networked service productivity.

Erscheinungsdatum	05.03.2020
Reihe/Serie	Markt- und Unternehmensentwicklung Markets and Organisations
Zusatzinfo	XXI, 264 p. 42 illus.
Verlagsort	Wiesbaden
Sprache	englisch
Maße	148 x 210 mm
Gewicht	379 g
Themenwelt	Mathematik / Informatik ► Informatik ► Theorie / Studium
Schlagworte	design principles • Design Science Research • Driving Networked Service Productivity • FMEA • information systems • Modeling networked service delivery • Networked service productivity • Networked service productivity improvement techniq • Networked service productivity improvement technique • Service delivery network • Service Design • Service Engineering • Service Productivity • Service productivity improvement approaches • Work system theory
ISBN-10	3-658-29579-1 / 3658295791
ISBN-13	978-3-658-29579-0 / 9783658295790
Zustand	Neuware