Area Activity Analysis

James S. Harrington (Autor)

CD-ROM (Software)

368 Seiten

1998
McGraw-Hill Inc.,US (Hersteller)
978-0-07-134703-7 (ISBN)

Infos

Concentrating on Harrington's "people-building" approach, AreaActivity analysis helps managers clarify what is expected of theirgroups, define key measures, set performance standards, and"laser-focus' each employee's efforts on the organization's mission.The third book in The H. James Harrington Performance ImprovementSeries provides a methodology designed to put all employees on thesame page and eliminate wasted effort and misunderstandings. Byimplementing their well-researched recommendations, readers will beable to bring better alignment between their company's mission, activities, and customer expectations.

Inhalt

Introduction.
Overview of Area Activity Analysis.
Phase I--Preparation for AAA.
Phase II--Develop Area Mission Statement.
Phase III--Define Area Activities.
Phase IV--Develop Customer Relationships.
Phase V--Analyze the Activity's Efficiency.
Phase VI--Develop Supplier Partnerships.
Phase VII--Performance Improvement.
Appendices:
A: Glossary.
B: Standard Forms.
C: Flowcharting Overview: Drawing a Process Picture.
D: Tools.
E: Suggested Reading.

Produkt-Details

• Erscheint lt. Verlag: 22.11.1998
• Verlagsort: New York
• Sprache: englisch
• Maße: 188 x 241 mm
• Gewicht: 887 g
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management
• ISBN-10: 0-07-134703-8 / 0071347038
• ISBN-13: 978-0-07-134703-7 / 9780071347037
• Zustand: Neuware