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New Tricks for Old Bureaucracies - Joshua Schank, Emma Huang, Marla Westervelt Berg

New Tricks for Old Bureaucracies

Improving Policy Outcomes in the Public Sector
Buch | Softcover
236 Seiten
2026
Business Expert Press (Verlag)
978-1-63742-944-0 (ISBN)
CHF 49,95 inkl. MwSt
  • Noch nicht erschienen (ca. März 2026)
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Inside a $9B LA transportation agency, this playbook reveals how to overcome internal resistance, build effective coalitions, and dismantle entrenched silos. Candid behind-the-scenes stories offer practical lessons for driving lasting reform and transforming entrenched government structures.
Ready to transform government from the inside out? It's easy to complain about government bureaucracy and transportation in Los Angeles, but what if you could actually improve them instead?

That's exactly what the authors of New Tricks for Old Bureaucracies set out to do in the Office of Extraordinary Innovation at Los Angeles Metro, a transportation agency with a $9 billion annual budget in a county larger than 42 states. Now you can learn from their hard-earned successes, and valuable mistakes, as they provide helpful lessons learned for anyone looking to make change in public agencies.

You'll learn how to:



Navigate internal resistance
Build coalitions and fix processes
Recognize impenetrable fiefdoms
Pick your battles and win them

Using amusing behind-the-scenes stories, New Tricks presents a pragmatic playbook for those who want to deliver lasting government reform, and an outright nerd-fest for anyone working in public transportation!

Joshua Schank is a Partner with InfraStrategies, a consulting firm that works with transportation organizations across the world on strategy, innovation, and policy. He is also a Research Associate at the Mineta Institute for Transportation at San Jose State University, and a Senior Fellow at the Institute for Transportation Studies at UCLA. He is the former Chief Innovation Officer with the Los Angeles County Metropolitan Transportation Authority (LA Metro), and the former President and CEO of the Eno Center for Transportation, a national transportation think-tank based in Washington, DC. He is the co-author of All Roads Lead to Congress: The $300 Billion Fight Over Highway Funding. Emma Huang is a Principal Consultant with InfraStrategies, where she helps transit agencies navigate critical challenges— from foundational strategy to implementing innovative service models and policies. She has led the development of major strategic plans including Dallas Area Rapid Transit's 10-year strategic plan, Point B, San Mateo County Transit District's plan, Moving San Mateo County, and CapMetro's Strategic Plan. Prior to joining InfraStrategies, as a Manager with Los Angeles Metro's Office of Extraordinary Innovation, Emma spent over six years focused on advancing strategic initiatives for the agency, including the development and implementation of an innovative FTA Mobility-on-Demand partnership with Via, Metro's Vision 2028 10-year strategic plan, and Metro's Traffic Reduction Study exploring congestion pricing in Los Angeles County. Marla Westervelt Berg is a Principal at Cityfi, where she helps governments and private-sector companies - from early-stage startups to global firms - navigate the rules, politics, and partnerships that shape innovation in civic space. She was a founding member and Head of Research at LA Metro's Office of Extraordinary Innovation, led global policy at the Coalition for Reimagined Mobility, and built regulatory strategy and data systems from the inside at Bird. Her work bridges public systems and private ambition to turn civic friction into real-world results. She began her career at the Eno Center for Transportation.

Erscheint lt. Verlag 27.3.2026
Verlagsort Sterling Forest
Sprache englisch
Maße 152 x 229 mm
Themenwelt Naturwissenschaften Geowissenschaften Geografie / Kartografie
Wirtschaft
ISBN-10 1-63742-944-4 / 1637429444
ISBN-13 978-1-63742-944-0 / 9781637429440
Zustand Neuware
Informationen gemäß Produktsicherheitsverordnung (GPSR)
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