Making Organizational Culture Great

Moving Beyond Popular Beliefs

Jennifer Chatman, Glenn R. Carroll (Autoren)

Buch | Hardcover

304 Seiten

2026
Columbia University Press (Verlag)
9780231221375 (ISBN)

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Leaders remain skeptical about the power of organizational culture even though extensive research shows that it is crucial to business success. Can a manager really influence an organization’s culture, or do executives just try to impose a culture on their employees? Is the concept of culture too vague to measure objectively and improve? What happens to valuable employees who feel left out by the prevailing culture? Even if a “good” culture makes team members happy, does it actually affect the bottom line?

This essential book answers the biggest questions about organizational culture, offering research-backed insights for leaders on shaping and managing an environment that spurs achievement. The management experts Jennifer A. Chatman and Glenn R. Carroll—a psychologist and a sociologist—draw on social-scientific findings to evaluate and debunk common misconceptions. They show how research on culture empowers managers to identify what really matters and deploy it productively. Chatman and Carroll also provide actionable levers to build and maintain organizational culture, from crafting a culture that supports strategic objectives to ensuring that it can adapt as conditions change.

Making Organizational Culture Great features compelling examples from companies and nonprofits including Apple, Genentech, Disney, Ford, Netflix, Maersk, Google, Cisco, Southwest Airlines, and many others. A practical guide for current and aspiring leaders, this book reveals how to manage culture consistently, comprehensively, and coherently.

Jennifer A. Chatman is Bank of America Dean of the Haas School of Business at the University of California, Berkeley, and codirector of the Berkeley Haas Center for Workplace Culture and Innovation. She is cohost of the podcast The Culture Kit with Jenny and Sameer. Glenn R. Carroll is Adams Distinguished Professor of Management at the Stanford Graduate School of Business and professor (by courtesy) of sociology at Stanford University. He is coauthor of Making Great Strategy: Arguing for Organizational Advantage (Columbia, 2021).

Preface
1. Popular Beliefs About Culture
2. Cooking Up Culture
3. Is Culture Inert?
4. Culture from the Top Down?
5. Culture Is Soft?
6. Aligned People Do Best?
7. Culture Affects the Bottom Line?
8. Managing Culture
9. Concluding Remarks
Notes
References
Photo Credits
Index

Erscheint lt. Verlag	7.4.2026
Zusatzinfo	41 b&w figures, 5 tables
Verlagsort	New York
Sprache	englisch
Maße	140 x 216 mm
Themenwelt	Wirtschaft ► Betriebswirtschaft / Management ► Planung / Organisation
Themenwelt	Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management
ISBN-13	9780231221375 / 9780231221375
Zustand	Neuware