Managing Business Process Flows
Seiten
1999
Pearson
978-0-13-907775-3 (ISBN)
Pearson
978-0-13-907775-3 (ISBN)
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This paperback text focuses on the design and management of business processes and uses this process view as the unifying paradigm to study core topics in operations management. Designed for the core operations management course at the MBA level.
Written for graduate level (MBA) courses in Operations Management, this brief book focuses on only the 'essential' core concepts in operations. This book takes the novel approach that operations management is the design and management of business processes and uses this process view as the unifying theme to study these core concepts.*The core concepts are discussed in three steps: 1) first model and understand the process and its flows, 2) then study causal relationships between process structure and certain performance metrics, and 3) formulate implications for managerial actions by filtering out managerial levers ('process drivers') and their impact on process performance*The objective of this book is to show that managers can control process structure and process drivers to achieve desired business process performance*Uses a process view as the unifying paradigm to focus on the essence of operations
Written for graduate level (MBA) courses in Operations Management, this brief book focuses on only the 'essential' core concepts in operations. This book takes the novel approach that operations management is the design and management of business processes and uses this process view as the unifying theme to study these core concepts.*The core concepts are discussed in three steps: 1) first model and understand the process and its flows, 2) then study causal relationships between process structure and certain performance metrics, and 3) formulate implications for managerial actions by filtering out managerial levers ('process drivers') and their impact on process performance*The objective of this book is to show that managers can control process structure and process drivers to achieve desired business process performance*Uses a process view as the unifying paradigm to focus on the essence of operations
I. PROCESS MANAGEMENT AND STRATEGY.
1. Products, Processes, and Performance.
2. Operations Strategy and Management.
II. PROCESS FLOW MEASUREMENT.
3. Process Flow Measures.
4. Flow-Time Analysis.
5. Flow-Rate and Capacity Analysis.
6. Inventory Analysis.
III. PROCESS FLOW VARIABILITY.
7. Managing Flow Variability: Safety Inventory.
8. Managing Flow Variability: Safety Capacity.
9. Managing Flow Variability: Process Control and Capability.
IV. PROCESS INTEGRATION.
10. Process Synchronization and Improvement.
V. APPENDICES.
1. MBPF Checklist.
2. Background Material in Probability and Statistics.
| Erscheint lt. Verlag | 17.3.1999 |
|---|---|
| Sprache | englisch |
| Maße | 202 x 253 mm |
| Gewicht | 605 g |
| Themenwelt | Wirtschaft ► Betriebswirtschaft / Management ► Logistik / Produktion |
| ISBN-10 | 0-13-907775-8 / 0139077758 |
| ISBN-13 | 978-0-13-907775-3 / 9780139077753 |
| Zustand | Neuware |
| Informationen gemäß Produktsicherheitsverordnung (GPSR) | |
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