The Five C's of Digital Knowledge Management

Transforming Enterprise Knowledge with Azure AI and Microsoft Copilot

Tori Reddy Dodla (Autor)

Buch | Softcover

2026
Apress (Verlag)
979-8-8688-1861-5 (ISBN)

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Leverage the latest advancements in Azure AI and Microsoft Copilot to provide innovative, modern solutions for knowledge management. This book dives deep into the principles and practices of modern knowledge management, showing you how to use cutting-edge AI tools to transform tacit insights and fragmented data into actionable, strategic assets.

The book starts by preparing digital environments for AI integration to leverage cutting-edge tools like Microsoft Copilot, Power Virtual Agents, and Azure AI Search.  You will then go through practical strategies for transforming enterprise knowledge discovery using Stan Garfield’s famous framework: The Five C’s of Knowledge Management. Towards the end, you will go through the digitization, digitalization and document Intelligence.

What You Will Learn:

How to structure and categorize information to ensure key data is accessible and actionable

Leverage the power of Azure AI Search to build a robust repository where your organization's intelligence is efficiently indexed and easily retrievable.

Extract actionable intelligence from unstructured data, turning everyday information into a competitive strategic asset.

Understanding how to protect your Digital Knowledge Assets

Who This Book Is For:

Decision-makers looking to harness AI tools like Azure AI and Microsoft Copilot to drive strategic innovation and operational efficiency

Dr. Tori Reddy Dodla, PhD, is sought out as a digital transformation and knowledge management thought leader, drawing upon extensive experience in IT leadership and government service. She is also an accomplished scholar and educator—an IT adjunct professor, and a prolific author with at least 13 publications. Her May 2024 book, Mastering Knowledge Management Using Microsoft Technologies, explores using Microsoft 365, SharePoint, Power Platform, and AI to streamline organizational learning and collaboration. Dr. Dodla is a part-time Microsoft Certified Trainer for her own company, Dodla Digital, teaching courses in Azure AI Engineer and Power Platform. She holds credentials such as Certified Knowledge Manager (CKM), Project Management Professional (PMP), and various Microsoft certifications.

Chapter 1: Preparing Digital Spaces for AI-Driven Knowledge Management.- Chapter 2: Capturing Knowledge.- Chapter 3: Curating Knowledge.- Chapter 4: Connecting Knowledge.- Chapter 5: Collaborating Knowledge.- Chapter 6: Creating Knowledge.- Chapter 7: Digitization, Digitalization, and Document Intelligence.- Chapter 8: Protecting Digital Knowledge Assets.- Chapter 9: Digital Knowledge Accessibility.

Erscheinungsdatum	29.11.2025
Zusatzinfo	Approx. 250 p.
Verlagsort	Berkley
Sprache	englisch
Maße	178 x 254 mm
Themenwelt	Mathematik / Informatik ► Informatik ► Software Entwicklung
	Informatik ► Theorie / Studium ► Künstliche Intelligenz / Robotik
	Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management
Schlagworte	Azure AI • copilot studio • knowledge management • knowledge mining • Microsoft Copilot • Virtual Agents
ISBN-13	979-8-8688-1861-5 / 9798868818615
Zustand	Neuware