The Marketing Firm, Volume II

Market Behaviour Analysis

Valdimar Sigurdsson, Gordon R. Foxall (Herausgeber)

Buch | Hardcover

XIX, 214 Seiten

2025
Springer International Publishing (Verlag)
978-3-031-91590-1 (ISBN)

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This book advances the Theory of the Marketing Firm (TMF), offering a rich collection of case studies that demonstrate how marketing-oriented enterprises operate across diverse sectors. Through empirical applications and conceptual analysis, it explores how firms build consumer relationships by adapting to behavioural patterns, technological change, and evolving market dynamics.The volume includes seven chapters covering topics such as co-innovation in banking, technology-enabled food labelling, customer journey strategies in retail, and regulation in telecoms. Drawing on behavioural economics, consumer psychology, and marketing science, each chapter analyses firm consumer contingencies to deepen understanding of TMF in practice. Theoretical contributions include insights into bilateral contingencies, value co-creation, and collective intentionality.Written for researchers, educators, and practitioners in marketing, business, and behavioural economics, this book provides accessible, interdisciplinary insight into how firms navigate competitive environments by aligning their strategies with consumer behaviour. It serves as a valuable resource for teaching and research purposes.

Valdimar Sigurdsson is a Professor at Reykjavik University and Director of the Centre for Research in Marketing and Consumer Psychology (RU-CRMC). His research focuses on consumer behaviour analysis, retailing, digital marketing, and tourism. He has published extensively in high-ranking academic journals, contributed book chapters, and served on editorial boards. Beyond academia, Sigurdsson has delivered numerous invited presentations and executive training sessions. He has also consulted and collaborated with Nordic firms across industries such as retail, aviation, fishing, tourism, IT, advertising, media scheduling, digital marketing, banking, insurance, and telecommunications. Gordon R. Foxall is Distinguished Research Professor at Cardiff Business School, Cardiff University, where he leads research in Consumer Behaviour Analysis and the Marketing Firm. He is also a Visiting Professor in Economic Psychology at Reykjavik University. He holds PhDs in industrial economics and business (University of Birmingham) and psychology (University of Strathclyde), along with a higher doctorate (DSocSc) from the University of Birmingham. He has authored over 250 refereed papers and around 35 books. His latest book, "The Theory of the Marketing Firm" (2021, Palgrave Macmillan), serves as the foundation for this current work. Foxall is a Fellow of the British Psychological Society (FBPsS), the British Academy of Management (FBAM), and the Academy of Social Science (FAcSS).

1.Introduction to case histories of the marketing firm.- 2. The theory of the marketing firm in the light of the imperatives of consumer-oriented management.- 3. The marketing firm and pay-per-outcome business models in the equipment manufacturing industry.- 4. The Theory of the Marketing Firm and Regulatory Affairs: Evaluating Consumer Relationship Practices of Service Providers.- 5. The retailing Firm s Multi-lateral Contingency.- 6. The Marketing Firm and Co-Innovation: The Case of the Banking Industry.- 7. Technology-EnabledHealthy Food Labels: A Hypothetical Case Study of the Interaction Between Firms and Consumers.- 8. The Marketing Firm and the Consumerate: Identifying Motivating Functions Using Neurophysiology.

Erscheinungsdatum	15.10.2025
Zusatzinfo	XIX, 214 p. 19 illus.
Verlagsort	Cham
Sprache	englisch
Maße	148 x 210 mm
Themenwelt	Wirtschaft ► Betriebswirtschaft / Management ► Marketing / Vertrieb
Schlagworte	Co-innovation • consumer choice • customer behaviour • Customer-centric retailing • Neurophysiological analysis • Responsive Regulation
ISBN-10	3-031-91590-9 / 3031915909
ISBN-13	978-3-031-91590-1 / 9783031915901
Zustand	Neuware