Strategic Environmental Management

Using TQEM and ISO 14000 for Competitive Advantage

Grace Wever (Autor)

Media-Kombination

320 Seiten

1996
John Wiley & Sons Inc
978-0-471-14746-6 (ISBN)

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This book for environmental managers applies the techniques of total quality management to environmental management: TQEM. It provides the practical tools for successfully implementing TQEM, measuring results, assessing and improving a program, and benchmarking progress.

This book for environmental managers applies the techniques of total management to environmental management: TQEM. It provides the practical tools for successfully implementing TQEM, measuring results, assessing and improving a program, and benchmarking progress. It also provides guidance on integrating ISO 14000 compliance into existing environmental management systems. Contains a matrix based on the Baldridge Quality Award categories for implementing TQEM and an example of a model company that illustrates how to apply the matrix.

GRACE H. WEVER, PhD, joined the management consulting practice of KPMG Peat Marwick as a Senior Manager in 1996, and leads the Total Quality Environmental Management and ISO 14000 practice. During her 14 years with Eastman Kodak Company, she held several management positions, including manager of state government relations and manager of environmental affairs at Kodak Park, a 20,000-employee manufacturing facility. Dr. Wever also serves as Vice President of the Council of Great Lakes Industries. She is the principal author of a 90-page guide, the TQEM Primer and Self-Assessment Matrix, published by the Council in 1993.

BECOMING AN ENVIRONMENTAL QUALITY LEADER.
The Greening of Quality.
Making TQEM Work for You.
Leadership.
Linking Corporate and Individual Vision, Values, and Behavior.
STRATEGIC APPROACHES TO GREENING YOUR BUSINESS.
Sound Information for Sound Decisions.
Making the Leap from Information to Intelligence.
Planning for Success.
Involving People.
Quality Tools That Work.
Driving Out Sacred Cows.
Performance--The Bottom Line.
The Art of Active Listening.
Engaging Your Networks.
Using Benchmarking to Improve Your Performance.
Case Vignettes: TQEM Success Stories.
PRACTICAL TOOLS FOR IMPLEMENTING TQEM.
The TQEM Matrix and It's Use.
Assessing the Quality of Your TQEM Program.
Learning from a Case Study of a Model Company.
Chapter Notes.
Bibliography.
Glossary.
Appendix.
Index.

Erscheint lt. Verlag	10.5.1996
Reihe/Serie	Wiley Series in Environmental Quality Management
Verlagsort	New York
Sprache	englisch
Maße	183 x 260 mm
Gewicht	785 g
Themenwelt	Naturwissenschaften ► Biologie ► Ökologie / Naturschutz
	Technik
	Wirtschaft ► Betriebswirtschaft / Management ► Logistik / Produktion
ISBN-10	0-471-14746-X / 047114746X
ISBN-13	978-0-471-14746-6 / 9780471147466
Zustand	Neuware