The Skilled Facilitator
Practical Wisdom for Developing Effective Groups
Seiten
1994
Jossey-Bass Inc.,U.S. (Verlag)
978-1-55542-638-5 (ISBN)
Jossey-Bass Inc.,U.S. (Verlag)
978-1-55542-638-5 (ISBN)
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This book shows what makes a group effective and how a facilitator can improve group effectiveness by identifying patterns of behavior that are getting in the way, helping the group stick to a few critical ground rules, and encouraging them to deal more openly with conflict. Approx.
Today more than ever, groups play a critical role in the lives of effective organizations - empowering employees, generating needed change, and producing innovative solutions to complex problems. Skilled group facilitation is a resource such organizations cannot do without. In this book, Roger Schwarz draws on his own extensive facilitation experience and insight to bring together theory and practice, creating a comprehensive reference for consultants, peer facilitators, managers, leaders - anyone whose role is to guide groups toward realizing their creative and problem-solving potential. The book provides essential materials for facilitators, including simple but effective ground rules for governing group interaction; word-for-word examples, drawn from the author's own cases, of what to say to a group - and when to say it - to keep it on track and moving toward its goal; proven techniques for starting meetings on the right foot - and ending them positively and decisively; practical methods for handling emotions - particularly negative emotions - when they arise in a group context; and a diagnostic approach for helping both facilitators and group members identify and solve problems that can undermine the group process. The Skilled Facilitator provides a clearly defined set of basic principles to help facilitators develop sound, value-based responses to a wide range of unpredictable situations. It also includes advice on how to work with outside consultants and facilitate within one's own organization, along with a groundbreaking section on facilitative leadership.
Today more than ever, groups play a critical role in the lives of effective organizations - empowering employees, generating needed change, and producing innovative solutions to complex problems. Skilled group facilitation is a resource such organizations cannot do without. In this book, Roger Schwarz draws on his own extensive facilitation experience and insight to bring together theory and practice, creating a comprehensive reference for consultants, peer facilitators, managers, leaders - anyone whose role is to guide groups toward realizing their creative and problem-solving potential. The book provides essential materials for facilitators, including simple but effective ground rules for governing group interaction; word-for-word examples, drawn from the author's own cases, of what to say to a group - and when to say it - to keep it on track and moving toward its goal; proven techniques for starting meetings on the right foot - and ending them positively and decisively; practical methods for handling emotions - particularly negative emotions - when they arise in a group context; and a diagnostic approach for helping both facilitators and group members identify and solve problems that can undermine the group process. The Skilled Facilitator provides a clearly defined set of basic principles to help facilitators develop sound, value-based responses to a wide range of unpredictable situations. It also includes advice on how to work with outside consultants and facilitate within one's own organization, along with a groundbreaking section on facilitative leadership.
| Erscheint lt. Verlag | 12.5.1994 |
|---|---|
| Reihe/Serie | The Jossey-Bass management series |
| Zusatzinfo | illustrations |
| Verlagsort | New York |
| Sprache | englisch |
| Maße | 180 x 260 mm |
| Gewicht | 822 g |
| Themenwelt | Wirtschaft ► Betriebswirtschaft / Management ► Planung / Organisation |
| ISBN-10 | 1-55542-638-7 / 1555426387 |
| ISBN-13 | 978-1-55542-638-5 / 9781555426385 |
| Zustand | Neuware |
| Informationen gemäß Produktsicherheitsverordnung (GPSR) | |
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