Defending Your Reputation
Thorogood (Verlag)
9781854182517 (ISBN)
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If there's only one rule, it is that those organisations that have planned and prepared always do better than those, which have done nothing. You almost certainly have detailed procedures in place for dealing with fire, theft, IT failure and so on. But do you have any sort of crisis contingency plan for protecting your reputation. Organisations, large and small, spend huge amounts of time and money on promoting their products, services and image. In today's world, a good name can be destroyed in a few hours. Simon Taylor, an expert in crisis management, explains the ways in which preparation and effective communication make all the difference in defending your reputation and placing it in the best possible position to recover. At a time when all organisations face public scrutiny to a far greater extent than ever before, his Report will help managers in all kinds of organisation, commercial, public and not for profit.
Simon Taylor is a Senior Consultant with Ergo Communications, a leading strategy communications consultancy working in London and Brussels. Simon has 20 years of experience advising major companies and organisations on crisis and issue communications. He was Strategy Director and Head of Corporate & Public Affairs, advising major clients on public affairs and crisis and issue management.
1 The corporate reputation - your most valuable asset?; 2. Principles of good crisis management; 3. Dealing with the media; 4. Crisis planning; 5. What happens during a crisis and guidelines for response; 6. Issue management - crisis prevention; 7. Re-building and conclusions. Did you know, this report has CPD hours accredited to it! Thorogood legal reports are accredited by The Solicitors Regulation Authority (CPD reference DVQ/THPU) for continuing professional development as distance learning education. Don't miss out on this chance to collect your hours! NB: Solicitors may claim up to 75% (12 hours) of their annual CPD requirement by undertaking distance learning education
| Erscheint lt. Verlag | 10.9.1997 |
|---|---|
| Reihe/Serie | Hawksmere Report S. |
| Verlagsort | London |
| Sprache | englisch |
| Themenwelt | Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management |
| ISBN-13 | 9781854182517 / 9781854182517 |
| Zustand | Neuware |
| Informationen gemäß Produktsicherheitsverordnung (GPSR) | |
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