People Skills

Neil Thompson (Autor)

Buch | Softcover

272 Seiten

1996
Palgrave Macmillan (Verlag)
978-0-333-63721-0 (ISBN)

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People Skills

Neil Thompson

2002

Buch | Softcover

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This text covers the knowledge and skills necessary for effective practice in tackling human needs and problems. Stressing throughout the need for issues of equality to be integrated into all aspects of practice, this book should be of interest to those working with people and their problems.

This important textbook presents a clear and accessible guide to the knowledge and skills necessary for effective practice in tackling human needs and problems. Parts One and Two concentrate on personal effectiveness skills and skills involved in interpersonal interactions respectively. Part Three focuses on the skills of intervention - agreeing what needs to be done and taking the necessary steps to make it happen. Stressing throughout the need for issues of equality to be integrated into all aspects of practice, this book should be essential reading for everyone working with people and their problems.

List of Figures - Preface - Acknowledgements - Introduction - PART 1: PERSONAL EFFECTIVENESS - Introduction - Self Awareness - Time Management - Stress Management - Assertiveness - Using Supervision - Continuous Professional Development - PART 2: INTERACTION SKILLS - Introduction - Dealing with Diversity - Verbal Communication - Non-Verbal Communication - Written Communication - Interviewing - Handling Feelings - Handling Conflict - PART 3: INTERVENTION SKILLS - Introduction - Anti-Discriminatory Practice - Being Systematic - Assessment - Planning - Review and Evaluation - Termination - Reflective Practice - Conclusion - Further Reading - Guide for S/NVQ Candidates and Assessors - Guide for Tutors and Trainers - References - Index

Erscheint lt. Verlag	3.7.1996
Zusatzinfo	figures, references, index
Verlagsort	Basingstoke
Sprache	englisch
Maße	137 x 215 mm
Gewicht	346 g
Themenwelt	Geisteswissenschaften ► Psychologie ► Sozialpsychologie
	Sozialwissenschaften ► Pädagogik ► Sozialpädagogik
	Sozialwissenschaften ► Soziologie
	Wirtschaft ► Betriebswirtschaft / Management ► Personalwesen
ISBN-10	0-333-63721-6 / 0333637216
ISBN-13	978-0-333-63721-0 / 9780333637210
Zustand	Neuware