Integrating Quality and Risk Management in Logistics

Marieta Stefanova (Autor)

Buch | Hardcover

122 Seiten

2022
IntechOpen (Verlag)
978-1-80356-533-0 (ISBN)

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This book focuses on the integration of quality and risk management in logistics. It examines theoretical and practical guidelines and addresses the main risks of non-compliance with the customer and legislative requirements that arise in a constantly changing external environment. Chapters discuss changes in quality and risk management in logistics, research methodologies, and the risks of non-conforming services. The book also includes a Logistics Services Satisfaction Survey. The analyses presented give us a reason to believe that the development of a systematic approach, including both satisfaction analysis and risk factor analysis, may be sufficient grounds for initiating improvements in customer service.

Erscheinungsdatum	18.05.2025
Verlagsort	London
Sprache	englisch
Maße	180 x 260 mm
Themenwelt	Wirtschaft ► Betriebswirtschaft / Management ► Logistik / Produktion
ISBN-10	1-80356-533-0 / 1803565330
ISBN-13	978-1-80356-533-0 / 9781803565330
Zustand	Neuware