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Managing Operations - Roger Cartwright, Michael Collins, George Green, Anita Candy

Managing Operations

A Competence Approach to Supervisory Managment (NVG/SVQ Level 3)
Buch | Softcover
216 Seiten
1993
Wiley-Blackwell (Verlag)
978-0-631-19011-0 (ISBN)
CHF 48,85 inkl. MwSt
Looking at the operations of an organization, this book examines the different types of organization in both the public and private sectors. It then considers the internal relationships between operations, marketing, personnel and other functions within organizations.
The specific aspects of operations are covered in detail:




Work practices.


Planning.


Resourcing.


Legislation.


Customer relations.

Roger Cartwright (MA, DMS, CertEd, FCollP, MIMgt) is the Deputy Head of Faculty at the Business, Management and Computing Faculty at Perth College, Scotland. Anita Candy (BA Hons, FETC) and Micheal Collins (ACIB) are consultants at the Management and Professional Studies Unit of the Oxford College of Further Education. George Green (MA Cantab) runs his own consultancy and lectures at both Oxford Brookes University and the Oxford College of Further Education. The team have a background in the retail sector, banking, health service management, the transport industry, manufacturing, local government education and the armed forces. Members of the team have acted as tutors/facilitators for major organizations, including British Airways, the Civil Aviation Authority, Autotype International, Transit Holdings and Shell (Expro).

List of Figures. Foreword.

Acknowledgements.

Introduction.

Setting Operations in Context.

The Operations Process.

Planning.

Organizing and Implementation.

Control.

Communicating with the Customer.

Managing Materials.

Managing the Working Environment.

Personal Competences.

References.

Further Reading.

Index.

Erscheint lt. Verlag 17.9.1993
Reihe/Serie In Charge
Verlagsort Hoboken
Sprache englisch
Maße 175 x 248 mm
Gewicht 397 g
Themenwelt Wirtschaft Betriebswirtschaft / Management Logistik / Produktion
Wirtschaft Betriebswirtschaft / Management Planung / Organisation
ISBN-10 0-631-19011-2 / 0631190112
ISBN-13 978-0-631-19011-0 / 9780631190110
Zustand Neuware
Informationen gemäß Produktsicherheitsverordnung (GPSR)
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