Conflict Management and Dialogue in Higher Education

Nance T. Algert, Carla Liau-Hing Yep, Kenita S. Rogers, Christine A. Stanley (Autoren)

Buch | Softcover

228 Seiten

2020 | 3rd edition
Information Age Publishing (Verlag)
978-1-64802-306-4 (ISBN)

Artikel merken

With adults facing five conflicts daily and leaders spending most of their time managing conflicts, This book offers strategies and processes to help college personnel recognize and manage conflicts, improve communication, and address issues strategically.

Conflict management is an overlooked area in leadership development. Mediation as an intervention method to use in conflict management can be productive for building leadership capacity and organizational development in higher education. Adults average five conflicts per day and people in titled leadership spend over two-thirds of their time engaged in managing conflict. This book offers conflict management strategies, models, and processes to support college and university personnel in recognizing and managing conflicts and how to build skill sets that can enhance effective communication and address issues strategically.

Nance T Algert, CCCR; Texas A&M University Carla Liau-Hing Yep, CCCR Kenita S. Rogers, Texas A&M University Christine A. Stanley, Texas A&M University

Foreword.

Prelude and Book Organization.

Acknowledgments.

Section I. Why Focus On Managing Conflict?

Section II. Realities About Conflict.

Section III. Conflict Management From A Practitioner Perspective.

Section IV. Unit Leaders' Responsibilities With Conflict.

Section V. Unique Attributes Around Conflict In Higher Education.

Section VI. Conflict Management In Higher Education: A Review Of Selected Literature.

Section VII. Personal Skills Required To Be A Good Conflict Manager.

Section VIII. Mediation Skills In Managing Conflict.

Section IX: Dialogue As A Conflict Management Strategy.

Section X: Conclusion And The Way Forward.

Glossary.

About the Authors.

Erscheinungsdatum	16.01.2021
Reihe/Serie	Contemporary Issues in Conflict Management and Dialogue
Sprache	englisch
Maße	156 x 234 mm
Gewicht	327 g
Themenwelt	Sozialwissenschaften ► Pädagogik ► Erwachsenenbildung
Themenwelt	Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management
ISBN-10	1-64802-306-1 / 1648023061
ISBN-13	978-1-64802-306-4 / 9781648023064
Zustand	Neuware