Service Management
Seiten
2003
|
International student edition
McGraw-Hill Education (ISE Editions)
978-0-07-121643-2 (ISBN)
McGraw-Hill Education (ISE Editions)
978-0-07-121643-2 (ISBN)
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Including examples from the field of technology, this text provides coverage on global operations and the need for continuous improvement in quality and productivity in the service industry. It shows how crucial functional areas of an organization impact effective service management.
Including examples from the field of technology, this text provides coverage on global operations and the need for continuous improvement in quality and productivity in the service industry. It shows how crucial functional areas of an organization such as marketing, strategic issues, operations and human behaviour impact effective service management.
Including examples from the field of technology, this text provides coverage on global operations and the need for continuous improvement in quality and productivity in the service industry. It shows how crucial functional areas of an organization such as marketing, strategic issues, operations and human behaviour impact effective service management.
| Verlagsort | London |
|---|---|
| Sprache | englisch |
| Maße | 211 x 257 mm |
| Themenwelt | Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management |
| ISBN-10 | 0-07-121643-X / 007121643X |
| ISBN-13 | 978-0-07-121643-2 / 9780071216432 |
| Zustand | Neuware |
| Informationen gemäß Produktsicherheitsverordnung (GPSR) | |
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