Wrench in the System – What′s Sabotaging your Business Software and How you can Release the Power to Innovate
Seiten
2015
John Wiley & Sons Inc (Hersteller)
978-1-119-20547-0 (ISBN)
John Wiley & Sons Inc (Hersteller)
978-1-119-20547-0 (ISBN)
- Keine Verlagsinformationen verfügbar
- Artikel merken
WRENCH IN THE SYSTEM
Why business software doesn't work--and how to fix it
Every year, businesses waste billions of dollars on information technology that doesn't communicate clearly with the people who use it. This fundamental flaw causes errors and delays, lowers profits, and can even endanger lives.
In this groundbreaking book, technology designer Harold Hambrose shows executives and managers how to turn underperforming digital assets into powerhouse systems--how to specify small changes that dramatically boost productivity, how to reduce training costs, and how to ask vendors the right questions.
Wrench in the System reveals:
Why so many of our essential software systems are needlessly confusing
How to make low-cost changes that provide direct, measurable benefits
The hidden costs of forcing people to adapt to clumsy electronic tools
The secrets of matching software to the needs of the company
How to leverage the power of technology for innovation
Information technology is still in its adolescence, and Hambrose explains that because the industry has grown so quickly, it's still in an awkward phase. Software manufacturers have been in such a rush to add new features that they haven't paid enough attention to the human beings who use their products. Most software systems are built to fulfill business requirements and technical specifications, but often they fail to meet expectations because they aren't designed to anticipate human needs. As a result, much of our most powerful business software is ineffective and underutilized.
With compelling case histories and an engaging narrative, Hambrose exposes popular nonsense about software systems and shows how to evaluate them and measure their performance just as we do every other product.
This timely book by an industry insider tells decision makers what they need to know to un-lock the full potential of one of their biggest business investments.
Why business software doesn't work--and how to fix it
Every year, businesses waste billions of dollars on information technology that doesn't communicate clearly with the people who use it. This fundamental flaw causes errors and delays, lowers profits, and can even endanger lives.
In this groundbreaking book, technology designer Harold Hambrose shows executives and managers how to turn underperforming digital assets into powerhouse systems--how to specify small changes that dramatically boost productivity, how to reduce training costs, and how to ask vendors the right questions.
Wrench in the System reveals:
Why so many of our essential software systems are needlessly confusing
How to make low-cost changes that provide direct, measurable benefits
The hidden costs of forcing people to adapt to clumsy electronic tools
The secrets of matching software to the needs of the company
How to leverage the power of technology for innovation
Information technology is still in its adolescence, and Hambrose explains that because the industry has grown so quickly, it's still in an awkward phase. Software manufacturers have been in such a rush to add new features that they haven't paid enough attention to the human beings who use their products. Most software systems are built to fulfill business requirements and technical specifications, but often they fail to meet expectations because they aren't designed to anticipate human needs. As a result, much of our most powerful business software is ineffective and underutilized.
With compelling case histories and an engaging narrative, Hambrose exposes popular nonsense about software systems and shows how to evaluate them and measure their performance just as we do every other product.
This timely book by an industry insider tells decision makers what they need to know to un-lock the full potential of one of their biggest business investments.
HAROLD HAMBROSE is the CEO and founder of Electronic Ink, a design consultancy he established in 1990. His company has transformed the operations of many Fortune 500 companies by showing them new ways to collaborate, innovate, and design low-cost solutions to some of their most expensive problems. His clients include British Petroleum, Comcast, Research In Motion, McDonald's, and dozens of other industry leaders, nonprofit organizations, and govern-ment agencies. Electronic Ink is based in Philadelphia and has offices in Chicago, Raleigh-Durham, and London.
| Erscheint lt. Verlag | 3.10.2015 |
|---|---|
| Verlagsort | New York |
| Sprache | englisch |
| Maße | 150 x 250 mm |
| Gewicht | 666 g |
| Themenwelt | Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management |
| ISBN-10 | 1-119-20547-6 / 1119205476 |
| ISBN-13 | 978-1-119-20547-0 / 9781119205470 |
| Zustand | Neuware |
| Informationen gemäß Produktsicherheitsverordnung (GPSR) | |
| Haben Sie eine Frage zum Produkt? |
Mehr entdecken
aus dem Bereich
aus dem Bereich
Online Resource (2024)
Pearson Education Limited (Hersteller)
CHF 84,50
