Dental Reception and Supervisory Management (eBook)

Glenys Bridges (Autor)

eBook Download: PDF

2019 | 2. Auflage
John Wiley & Sons (Verlag)
9781119513063 (ISBN)

Infos

Dental Reception and Practice Management 2nd Edition is the dental office administrator s essential companion to all aspects of reception work and supervisory practice management duties. The book covers vital interpersonal skills and the important aspects of business management and marketing relevant to dentistry. In addition, it explains the development of dental care, enhancing the reader s understanding and awareness of the necessary clinical aspects of dentistry. It also addresses the General Dental Council s Standards for the Dental Team, which details the nine principals for observing patient rights, and looks at new regulations introduced by the Health and Social Care Act. Provides practical advice for dental receptionists wishing to upgrade their skills Covers all aspects of the receptionist role, from administration and marketing to quality management and patient experience Looks at new standards and regulations put into effect Offers concrete suggestions to improve dental practices and further patient health Includes access to a companion website with case studies and links to useful websites Dental Reception and Practice Management 2nd Edition is designed for use by dental receptionists in practice and for use in dental reception courses. It will also greatly benefit dental nurses, dental hygienists, and dentists.

Autor

About the Author Glenys Bridges, MCIPD, FBDPMA, RDN, dip. DPM, is an experienced management and administration trainer with more than 20 years working with General Dental Practitioners and their teams. She works with dental professionals delivering dental education and CPD in Leadership and Management, Communication and Professionalism, and has expertise and qualifications in Counselling and Life Coaching.

Produkt-Details

• Erscheint lt. Verlag: 22.1.2019
• Sprache: englisch
• Themenwelt: Medizin / Pharmazie ► Allgemeines / Lexika
• Themenwelt: Medizin / Pharmazie ► Zahnmedizin ► Praxismanagement
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management
• Schlagworte: Berufspraxis i. d. Zahnmedizin • clinical dentist office management • dental administration • Dental Business Management • dental care • Dental clinic • dental hygienist • dental nurse • dental office administrator • Dental office management • dental practice • dental practice education • dental practice management • Dental Professional Practice • dental reception • Dental Reception and Practice Management • dental receptionist • Dental Team • Dentist • dentistry • dentistry regulations • Einführung i. d. Zahnmedizin • GDC • General Dental Council • General Dental Council regulation • General Dental Council Standards • general dentistry • guide to dental administration • guide to dental practice management • Health and Social Care Act • interpersonal skills • Introductions to Dentistry • managing dental services • Marketing • nine principles for observing dental patient rights • Patient • patient experience • Quality management • Zahnmedizin
• ISBN-13: 9781119513063 / 9781119513063