LEAD: 50 models for success in work and life (eBook)

John Greenway, Andy Blacknell, Andy Coombe (Autoren)

eBook Download: EPUB

2018
John Wiley & Sons (Verlag)
9780857087966 (ISBN)

Infos

LEAD will develop you as a leader in a dynamic way that goes to the heart of your purpose and dreams, It takes you well beyond traditional, fixed planning processes, which are out of date as soon as the ink dries, or the temporary 'high' of a leadership development day or two, It helps you recognise the complexity of the challenges you face and equips you to navigate these effectively and flexibly, , , because life is not a straight line,

LEAD equips you with enduring principles, inspiring stories and practical tools to:

?      Map the journeys that you want to make in work and life

?      Navigate through life's twists and turns to success

?      Grow yourself and others as leaders

Its style is like that of the best coach whose sole aim is to enable you to find your purpose and to thrive,

The authors bring their own fresh perspectives and the very best leadership thinking and practice,

LEAD should be your constant companion, always within reach to coach, challenge and cheer you on,

LEAD will help you to be clearer and more confident - to fulfil your potential and succeed in work and life,

John D, H, Greenway loves helping people find their purpose, clarify their priorities and fulfil their potential, He has over 25 years' experience of working with business leaders to build winning teams, He distilled his insights into his first book 'Leaders' Map', He also co-compiled 'Best Advice: 40 leadership tips from 40 leaders' for Mercuri Urval, the global talent management consultancy, After graduating from Nottingham and Durham Universities he has led business divisions, directed global accounts, sat on boards, worked with aid organisations in Africa, the Middle East and Asia and coached sports teams, He is now Founder & Director of the Management Consultancy, Saltmine Ventures,

Andy Blacknell's passion is in helping leaders and organisations engage people fully in their work or in their community, Following graduation from Oxford University he began his career as an economist, co- authoring books on the European Union and the Management Challenge in the 1990's, He then worked in communications with a major UK retailer, Woolworths, and saw first-hand how difficult it is to change an organisation, He has advised on global mergers, employee engagement and employer brand whilst leading the Change & Communications Practice at Towers Watson in both the USA and UK, He currently runs his own consulting business, Blacknell Ventures,

Andy Coombe, according to his co-authors, is a brilliant facilitator, He thrives in sparking individuals and groups to think, talk and act to bring life, vitality and success to work, He is a graduate of theology and philosophy from Southampton University, and organisational change from Bristol University, He has extensive operational and change advisory experience in the UK Health Sector, working with boards as both an HR director of an acute hospital trust and leading an NHS service and organisation change agency, Andy now leads Kairos Consultancy which focuses on leadership and organisational development, He is also engaged in executive coaching, mediation and large event facilitation,

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Leadership Best Seller with #1 for Business Coaching and Team Skills on Amazon LEAD is here to help you lead yourself and others - through life s unpredictable challenges towards your aspirations. If you are looking for fresh insights, tools and inspiration you won t be disappointed. LEAD focuses on the top 3 priorities of a leader. To Map. To Navigate. To Grow. It enables you to: MAP the journeys that you want to make in work and life NAVIGATE through life s twists and turns to success GROW yourself and others as leaders Its style is like that of the best coach whose sole aim is to help you find your purpose and to thrive. With the strapline 50 models for success in work & life the authors have thoughtfully blended 30 classic leadership models with 20 of their own proven tools which they have developed through working with business leaders and teams across the globe. Let LEAD be your constant companion, always within reach to coach, challenge and cheer you on.

Inhalt

Dashboard 1

Part One Map 3

Focus 1 Map Your Journey 9

Part Two Navigate 21

Focus 2 See the Big Picture 27

Focus 3 Choose the Right Direction 47

Focus 4 Do the Right Things 69

Focus 5 Check Progress 95

Focus 6 Be Inspired 119

Part Three Grow 141

Focus 7 You 143

Focus 8 Your Team 167

Focus 9 Your Life 189

LEAD Self-assessment 211

What Next? 215

Thanks 217

About the Authors 219

Index 221

Textauszug

Focus 2

See the Big Picture

 

 

 

When you see the whole, you can stop reacting to events and start creating the future.

Anon

Look up. Look around. See the whole.

See what is above … in front … behind … beside … below … beyond … out of sight.

Enjoy the vista.

Assess the weather conditions. See what is going on in your world. What are the trends? Which way are things moving?

See things as they are. Spot the opportunities. Check the risks. See your way through.

Play with your head up.

The greatest sportspeople play with their heads up. They see the whole game. They seem to have more time than anybody else. They spot the opportunity to attack and also know when to defend. They see the right play at the right time.

Keep your head up, create space and time … and enjoy the game!

Let’s now work through the following principles:

1. 2a Understand the Why
2. 2b Think outside-in
3. 2c Make the connections
4. 2d Look inside the box
5. 2e Take the long view

2a Understand the Why

People don’t buy what you do, they buy why you do it.

Simon Sinek

Debt-free

‘This is the wrong direction!’

It was early morning. I’d just changed jobs and was driving to my new office. I was lost in thought about the day ahead. Then, after 20 minutes, it dawned on me – I was heading back to my old place of work. Madness.

I was driving on autopilot. I’d climbed in the car and the car was taking me to where it had been going for the last five years. I wasn’t driving … the car was!

It’s easy to live life on autopilot – going through the motions, with the appearance of control, but not knowing where you’re heading or why you’re doing what you’re doing.

Some time ago I was speaking with a colleague. He had a young family and put very long hours into his work. I asked what he wanted from life.

‘To be debt-free.’

I asked why he wanted this. He answered, and then I asked ‘why?’ again. Finally, he said ‘I want to create happy family memories.’

Then it dawned on us. Choosing long hours made sense to be debt-free, but perhaps creating happy family memories meant choosing to work fewer hours.

If we can’t articulate where we’re going and why, we’re in danger of making poor choices. We’ve no basis to navigate. Everything becomes a priority.

I was in ‘drive-mode’; my colleague was in ‘do-mode’. Only after we addressed the where and why questions were we able to zig and zag back to the right direction.

You are the leader. So where are you going and why?

 

Simon Sinek, best-selling author of Start with Why, claims that:

Every organisation knows what they do. These are the products they make or the services they offer.

Some organisations know how they do it. These are the things that make them special or set them apart from the competition.

But very few organisations know why they do what they do.

He analysed the approaches of a range of game-changing individuals and organisations such as Martin Luther King Jr, the Wright Brothers and Apple. He discovered that they all have something in common – they think, act and communicate in the same way. They all start with why.

Most of us naturally start to talk about what we do, then how we do it, and hope others ‘get’ why we do it. It is much easier to start talking to others about something that is concrete and easily definable like our everyday tasks.

Sinek says that in business, it matters less what you do, and more why you do it. He argues that ultimately ‘people don’t buy what you do, they buy why you do it’.

If you want people to follow you, you need to be clear about your ‘why’.

Think

• Why?

Do

• Ask lots of questions. Ask people to clarify even if you think you understand
• Be prepared to be asked lots of questions. Don’t worry if you don’t have all the answers immediately – but do get back to them
• Watch Simon Sinek’s original TED talk – How great leaders inspire action

2b Think outside-in

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

Tom Peters

Mind reading

His store held the world record for the highest sales per square foot of any retail outlet.

Julian Richer opened his first electrical retail shop in London Bridge aged 19.

His company, Richer Sounds, competes very successfully in one of the lowest margin industries by providing expert advice. The stores are closed until midday every weekday so that the sales staff can learn the features of the latest flat screen TV, wireless streaming speaker or home cinema system.

Despite serving 12,000 customers a week, Richer responds personally to every customer complaint – and gets an average of just two. He believes that each customer contact really matters.

Richer Sounds now has over 50 stores across the UK, and they all have the same passion for customer service.

Your business model will be very different from that of Richer Sounds, but how do you put the customer at the heart of your business?

How do you look to your customers?

I wish I could invent a CMRM – a Customer Mind Reading Machine. The closest thing to it that is available on the market at present is some good, open questions, a pair of ears and a couple of legs to take you to your customer.

A critical part of seeing the big picture is to see it through your customers’ eyes. Think outside-in. You’ll learn more in a day talking to customers than in a week of brainstorming or a month of market research.

 

 

How do you really get to know your customer?

The simplest way is to talk to them. Ask them what is important to them. Listen attentively and most customers will be able to articulate what their needs are. These are their presenting needs.

But how confident are you that they have told you all there is to know? If you stop there, you may only have part of the picture because that’s all they have given you. They may have made assumptions about what you can offer and tailored their answers accordingly. They may not even have fully worked out for themselves what their most fundamental needs are.

If you base your offer only on what they have told you, you could limit your ability to meet their needs and also your aspirations for what you want to do for them.

Think of your customers’ presenting needs as ‘the light side of the moon’.

If your customer is the moon in this illustration, you are only seeing the part of the picture that is relatively easy to see, the part they have revealed to you. But to see the bigger picture you need to be able to see ‘the dark side of the moon’ as well – their hidden needs and interests. They need further exploration.

To reveal the light side of the moon you can simply ask your customer what their needs are and how you can help to satisfy them.

To explore the dark side of the moon and see the bigger picture of your customers’ universe, ask them what their customers’ needs are. If they can tell you what their customers’ needs are, and how they are seeking to meet these needs, you will have seen the ‘dark side of the moon’.

If you have also talked to their customers, then you will have definitely travelled to the ‘dark side’ and be in a great place to help them. That is ‘outside-in thinking’.

Seek to help your customer succeed with their customers.

Think

• How well do you understand your customers’ presenting needs (the light side of the moon)?
• What are your customers’ customers’ hidden needs (the dark side of the moon)?

Do

• Take a customer out for coffee and ask what their customers are concerned about
• Listen to your customer-facing colleagues, as they have their ‘ears to the ground’. Train them and value them

2c Make the connections

If you want to go fast, go alone. If you want to go far, go with others.

African Proverb

A to B

I love a unique name.

Isambard Kingdom Brunel. You don’t hear many children with those names nowadays.

Isambard was the king of Victorian engineers. He was a visionary and had daring. He had big, grand ideas. He has gone down in history for making connections from A to B in as many different ways as possible – railways, tunnels, bridges and...

Produkt-Details

• Erscheint lt. Verlag: 17.9.2018
• Sprache: englisch
• Themenwelt: Sachbuch/Ratgeber ► Beruf / Finanzen / Recht / Wirtschaft ► Bewerbung / Karriere
• Themenwelt: Sachbuch/Ratgeber ► Gesundheit / Leben / Psychologie ► Lebenshilfe / Lebensführung
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Personalwesen
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management
• Schlagworte: Business & Management • Business change • Business Coach • business mentor • Business Self-Help • Career roles and pathways • Coach • Coaching • coaching through business change • Employee engagement • Fulfil Potential • Goals and results • lead • <p>leadership • Management training • MBA and Management tools • Mentor • Mentoring • mentoring through business change</p> • Motivation • Organisational Change • Personal Coach • Personal development • personal mentor • productivity tools • professional coach • professional mentor • Ratgeber • Ratgeber Wirtschaft • Self-confidence and happiness • Self-Help • Strategy Planning • Team building • Vision and Values • Wirtschaft /Ratgeber • Wirtschaft u. Management
• ISBN-13: 9780857087966 / 9780857087966