Business Governance and Society (eBook)

Analyzing Shifts, Conflicts, and Challenges

Rajagopal, Ramesh Behl (Herausgeber)

eBook Download: PDF

2018
XXXIII, 446 Seiten
Springer International Publishing (Verlag)
9783319946139 (ISBN)

Infos

This volume critically analyzes the convergence of technology, business practices, public policies, political ideologies, and societal values for improving business performance at the global-local paradigm. It also enriches knowledge on contemporary business strategies against conventional wisdom of managing companies today. 

Shifts in the global economic and political order have significantly affected the business patterns within developed, developing, and emerging markets. The reversal of political ideologies from liberal to protectionist business frameworks are disrupting the trade flows that were rooted in the international economy since the mid-twentieth century.

The essays contemplate developing new visions and business perspectives to match with the changing political ideologies in emerging markets. This volume will serve as a valuable tool to readers looking for global market management strategies to generate cost-effective business models and create convergence with political and social values to drive better governance of businesses.

Dr. Rajagopal is Professor of Marketing at EGADE Business School of Monterrey Institute of Technology and Higher Education (ITESM), Mexico City Campus and Life Fellow of the Royal Society for Encouragement of Arts, Manufacture and Commerce, London. He is also Adjunct Professor at Boston University, MA. He has authored 54 books and over 400 research papers. Rajagopal is Editor of several  academic journals.

Ramesh Behl is the Director and Professor of Information Systems at International Management Institute, India. He has authored twenty-two books, seventeen case studies, and more than 45 research papers of national and international repute.

Inhalt

Preface 5
Contents 9
Notes on Contributors 13
List of Figures 26
List of Tables 28
List of Exhibits 32
Chapter 1: Shifts in Business-Politics Paradigms: Exploring Lessons and Future Growth 33
Introduction 33
The Governance Trend 34
Trends and Ideological Shifts 38
Conclusions 44
References 45
Part I: Business Governance and Society: India 46
Chapter 2: Trends in Agricultural Production and Productivity Growth in India: Challenges to Sustainability 47
Introduction 47
An Overview of Literature on Agricultural Production and Productivity 49
Objectives of the Study 50
Trends in Agricultural Production in the Post-Independence Era 51
Determinants of Agricultural Productivity Growth 52
Challenges for Agricultural Sectors: Issues in Sustainability 55
Conclusions 57
References 58
Chapter 3: Unraveling the Power of Talent Analytics: Implications for Enhancing Business Performance 59
Introduction 59
Literature Review 61
Research Objective 64
Research Methodology 64
The Case 65
Leveraging Analytics 66
Implications: Talent Analytics Supports Business Strategy 68
Conclusions 69
References 69
Chapter 4: The Impact of Customer Relationship Management (CRM) Practices on Customer Satisfaction 72
Introduction 72
Literature Review 73
Vision 73
Strategy 73
Valued Customer Experience 74
Organizational Collaboration 74
Objective of the Study 74
Research Location 75
Research Methodology 75
Measures 75
Data Analysis and Inferences 76
Measurement Model 76
Structural Model 77
Conclusion 80
Appendix 80
References 82
Chapter 5: Customer Expectations at the Urban Bottom of Pyramid in India: A Grounded Theory Approach 84
Introduction: Bottom of the Pyramid Is Important 84
Tier 4 Markets: The Context Sets the Discipline 85
The Need 87
BOP Offers Scale and Scope 87
Incrementalism Will Not Work 87
Defining the Urban Poor 88
Research Gap 89
Research Approach 90
Justification for the Grounded Theory Approach 90
Research Philosophy 92
Grounded Theory Methodology Adopted 93
Theoretical Sampling 94
Open and Selective Coding 95
Theoretical Coding 97
Theoretical Integration: BOP Urban Indian Customer and Zone of Tolerance Model for His Expectations 98
Conclusions 100
Future Directions 100
References 100
Chapter 6: A Qualitative Study on Work-Family Conflict, Social Support and Response Mechanisms of Individuals Working in Multi-National Corporations 103
Introduction 103
Work-Family Conflict 105
Social Support 107
Response Mechanism 109
The Study 110
Themes Associated with Experiencing Work-Family Conflict 111
Role Demands, Role Salience 111
Reducing Ambiguity in Roles and Expectations 114
Themes Associated with Social Support 115
Social Support from Family 115
Co-Worker Support 117
Organizational Support 118
Role of Leaders/Supervisors 119
Communication 121
Themes Associated with Response and Adjustment Mechanisms 124
Conflict Resolution 124
Cultural Differences and Collectivism 126
Discussion 127
Conclusion 129
References 130
Chapter 7: Does Corporate Governance Affect the Financial Performance and Quality of Financial Reporting of Companies? A Study on Selected Indian Companies 133
Introduction 133
Scope of Corporate Governance 134
Literature Review on Corporate Governance 136
Research Methodology 139
Limitations and Scope for Further Study 139
Hypothesis Framed 140
Tools Used for Analysis 140
Dependent Variables 140
Independent Variables 141
Multiple Regression Model 142
Data Analysis and Results 143
Result of Hypothesis Testing 150
Conclusion 151
References 151
Chapter 8: Factors Impacting Purchase of Private Labels in India 154
Introduction 154
Literature Review 156
Price 157
Store Loyalty 158
Store Image 158
Visibility 158
Packaging 159
Product Type 159
Research Objectives and Focus Issues 160
Analysis and Interpretation 160
Research Methodology 160
Reliability 161
Regression Analysis 161
Confirmatory Factor Analysis 164
Structural Equation Model 164
Managerial Implications and Conclusion 166
References 168
Chapter 9: Drifts in Banking Business and Deepening Losses Amidst the Insolvency and Bankruptcy Code, 2016 170
Introduction 170
Overview of the Insolvency and Bankruptcy Code (IBC) 171
Review of Literature 174
Special Debt Restructuring 174
Objective of the Study 175
Research Methodology 175
Findings and Inferences 176
Conclusion 184
Impact and Future Suggestions 185
Appendix 186
References 187
Chapter 10: Impact of Demographic Variables on the Attitude Towards Violence and Cooperation with Police: A Study of Extremist Affected Areas in Odisha, India 188
Introduction 188
Effect of Demographic Variables on Attitude Towards Violence and Cooperation with Police 190
Study Design 192
Results and Analysis 193
Discussion 195
Implications for Research and Practice 197
Limitations of the Study 198
References 198
Chapter 11: Emotional Intelligence in the Workplace: A Comparative Study of Male and Female Bank Employees in the Public Sector 201
Introduction 201
Literature Review 203
Objective of the Study 205
Methodology 205
Measure 205
Sampling Technique 206
Data Analysis and Findings 206
Managerial Implications 210
Limitations 210
Conclusion 211
References 212
Chapter 12: Role of Leadership Style on Corporate Entrepreneurship and Firm Innovativeness: Learnings from Start-ups in Emerging Markets 215
Introduction 215
Theoretical Background 217
Background Studies and Theory on Leadership Style 218
Proposed Model and Hypothesis Development 218
Research Methodology 221
Research Setting 221
Sampling and Data Collection 222
Operationalization and Measures 223
Model Description, Results and Discussion 223
Testing the Structural Model 224
Conclusion and Future Research Directions 226
Limitations and Directions for Future Research 227
References 228
Chapter 13: Analysis of Factors of Advantages and Disadvantages in the Business Scenario of Northeast India: The Entrepreneur’s Perspective 232
Introduction 232
Entrepreneurship in Literature in Northeast India 235
Rural Entrepreneurship 236
Role of Micro-Finance 237
Women’s Entrepreneurship 238
Tourism Industry 241
Tribal Entrepreneurship 242
Youth Entrepreneurship 243
Research Methodology 244
Sample 244
Data Collection 245
The Benefits and Disadvantages: A Literature Review 245
The Benefits and Disadvantages: The Entrepreneurs’ View 246
Benefits and Short Description 247
Market Location Near Main Cities 247
Population Increase 248
Border Trade 248
Native Preference 248
Building Eco-System of Business 248
Tourism Opportunities 249
Women’s Empowerment 249
Easy Information Flow 249
Supportive Government 249
Friendly Environment for Business 250
Disadvantages and Short Description 251
Growth in Competition 251
Unpredictable Weather 252
Water Scarcity 252
Presence of Pressure Groups 252
Transportation Problems 252
Space Unavailability 253
Unavailability of Skilled Workers 253
Rise in Commodity Prices 253
Marketing-Related Problems 253
People’s Mindset 254
Finance-Related Problems 254
Religious Influence 255
Geographical Constraints 255
Discussion and Conclusion 255
References 256
Part II: Business Governance and Society: Mexico 260
Chapter 14: Relationship between Employee Mobility and Organizational Creativity to Improve Organizational Performance: A Strategic Analysis 261
Introduction 261
Literature Review 264
General Discussion 269
Future Research 270
References 270
Chapter 15: Persuasion and Dissuasion via Social Networking Sites: The Influence of Word-of-Mouth on Consumer Activism 275
Introduction 275
Literature Review 276
Consumer Behavior 276
Social Media 277
Word-of-Mouth 279
Consumer Activism 282
Consumer Behavior Persuasion and Dissuasion 283
Model Analysis: The Persuasion and Dissuasion of Consumer Behavior 285
Conclusions and Managerial Implications 287
Future Research Directions 288
References 289
Chapter 16: Relationship between Exports and the BRICS Countries’ Gross Domestic Product: A Bayesian Vector Autoregression Approach for the Period 1978–2016 295
Introduction 295
Methodology 297
Estimates and Results 299
Conclusions 303
References 303
Chapter 17: Consumer Behavior on Social Media: A Thematic Exploration and an Agenda for Future Inquiry 305
Introduction 305
Methodology 306
Identifying the Papers 306
Classifying the Papers 307
Results 308
Years of Publication 308
Counting Analysis of the Most Prominent Words 308
Emerging Themes 309
State of the Art of Consumer Behavior on Social Media 309
1. Motivators to Follow Brands on Social Media 311
2. Demotivators to Follow Brands on Social Media 312
3. Consumer-Brand Interactions on Social Media 312
4. Effects of Following Brands on Social Media 314
5. Interpersonal Relationships and Social Media 315
Future Research 316
Conclusion 318
References 318
Chapter 18: Diffusion of Reverse Innovations across Markets: An Agent-Based Model 326
The Need to Understand the Diffusion of Reverse Innovations Across Markets 326
What We Know So Far on Reverse Innovations 328
Similarities and Differences Among Innovations Born in Developing Countries 328
The Bass Model 330
Methodological Approach 331
Framing the ABM 331
Constructing the ABM 333
Verification of the ABM 334
Validating the ABM 335
Complexities Unveiled in the Diffusion of Reverse Innovations 335
Diffusion in a Developing Country 336
Diffusion in a Developed Country 338
The Need for an Ambidexterity Strategy 338
Conclusion 340
References 340
Chapter 19: Relationship Lending and Entrepreneurial Behavior: Analyzing Empirical Evidences 343
Introduction 343
Empirical Research Review of Relationship Lending 344
The Data 345
Descriptive Statistics 347
Econometric Specification and Test Results 352
Relationship Lending and the Cost of Credit 354
Relationship Lending and Probability of Default 359
Relationship Lending and Probability of Asking for Collateral 364
Relationship Lending and Value of the Collateral 366
Summary 368
References 368
Part III: Business Governance and Society: Nepal 370
Chapter 20: The Impact of Corporate Governance on Efficiency of Nepalese Commercial Banks 371
Introduction 371
Methodological Aspects 375
The Model 375
Model 1 376
Model 2 376
Board Size 377
Board Independence 378
Number of Audit Committee Members 379
Foreign Ownership 379
Domestic Ownership 380
CEO Duality 381
Bank Age 381
Female Directors 382
Number of Board Meetings 383
Bank Size 383
Results and Discussion 384
Descriptive Statistics 384
Correlation Analysis 386
Regression Analysis 386
Summary and Conclusion 393
References 393
Chapter 21: Impact of Corporate Governance on Dividend Policy of Nepalese Enterprises 397
Introduction 397
Methodological Aspects 400
The Model 400
Model I 401
Model II 401
Firm Size 402
Liquidity 402
Foreign Ownership 403
Gender Diversity on Board 403
CEO Duality 404
Institutional Ownership 404
Managerial Ownership 404
Return on Assets 405
Leverage 405
Results and Discussion 406
Descriptive Statistics 406
Correlation Analysis 406
Regression Analysis 409
Summary and Conclusion 414
References 414
Chapter 22: Impact of Ownership Structure and Corporate Governance on Capital Structure of Nepalese Listed Companies 418
Introduction 418
Methodology Aspect 422
The Model 423
Model I 423
Model II 423
Board Size 424
Board Composition 424
CEO Duality 425
Women Director 425
Board Meeting 426
Institutional Shareholding 426
Managerial Shareholding 426
Firm Size 427
Age of Firm 427
Return on Assets 428
Results and Discussions 428
Descriptive Statistics 428
Correlation Analysis 428
Regression Analysis 429
Summary and Conclusion 435
References 435
Chapter 23: Effect of Board Diversity and Corporate Governance Structure on Operating Performance: Evidence from the Nepalese Enterprises 439
Introduction 439
Methodology 442
The Model 443
Model 1 444
Model 2 444
Board Diversity 444
Board Size 445
Audit Committee 445
Board Meeting 446
Block Shareholders 446
CEO Duality 446
Firm Size 447
Leverage 447
Result and Discussions 448
Descriptive Statistics 448
Correlation Analysis 448
Regression Analysis 450
Summary and Conclusion 453
References 456
Index 461

Produkt-Details

• Erscheint lt. Verlag: 14.9.2018
• Zusatzinfo: XXXIII, 446 p. 23 illus.
• Verlagsort: Cham
• Sprache: englisch
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Marketing / Vertrieb
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management
• Schlagworte: business diplomacy • Business Modelling • business performance in emerging markets • Consumer Behavior • Corporate Governance • CRM • Customer Relationship Management • Digital Marketing • improving business performance • India • International Trade • Marketing analytics • Marketing research • Mexico • Nepal • talent analytics
• ISBN-13: 9783319946139 / 9783319946139