Celebrity Service

Geoff Ramm (Autor)

Buch | Softcover

160 Seiten

2018 | 2nd New edition
SRA Books (Verlag)
978-1-912300-18-1 (ISBN)

Artikel merken

Celebrity Service: discover an inspiring way to serve like never before. Your customers will love you. Your competition will not. Inside this book you will find the answers to set you, your team and your business apart in your industry. From the cabin crew member who gives away prizes, to the restaurant in downtown Philadelphia with knockout entertainments, you'll see how service will always lead to the sale. You'll find out why 5-star service should be outlawed and why one Paralympian continues to inspire the next generation. You'll discover what to do when you can't deliver on your promise and how to offer superb service - even when you're closed! Geoff will reveal the philosophy, the stories and the award-winning results which have led companies across six continents to out-perform their competitors.

Geoff Ramm is the creator and author of Celebrity Service and OMG Marketing. He knows the only way you can attract more customers is to create jaw-dropping marketing, and the way to keep those customers is to have great customer service.

Erscheinungsdatum	24.07.2018
Zusatzinfo	Black and white photographs
Sprache	englisch
Maße	130 x 150 mm
Themenwelt	Wirtschaft ► Betriebswirtschaft / Management ► Marketing / Vertrieb
ISBN-10	1-912300-18-4 / 1912300184
ISBN-13	978-1-912300-18-1 / 9781912300181
Zustand	Neuware