Retaining Expert Knowledge

What to Keep in an Age of Information Overload

Peggy Salvatore (Autor)

Buch | Hardcover

234 Seiten

2018
CRC Press (Verlag)
9781138296367 (ISBN)

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This book explores the problem of the loss of corporate expertise. It explains how to meet the challenge of capturing hard-to-replicate knowledge, skills and attitudes from legacy employees and packaging it in a way to reach new generations of workers.

Retaining Expert Knowledge is a training resource, but it is also a business resource. As knowledge proliferates and organizational culture rapidly changes, now is the time to step back and determine what has been important to your organization’s success, where the organization is today, and what it will take to stay in the game tomorrow.

Your company houses knowledge, skills, attitudes, intellectual property, trade secrets, company culture, and individuals who will never be replicated exactly as they are today. Because they have demonstrated value in the past and are demonstrating value today, these treasures are worth preserving. This book shows how to preserve these valuable assets today for tomorrow’s successes.

Peggy Salvatore is a business writer, author, and training consultant working with organizations to help them preserve valuable corporate assets. She has a BA in journalism from Temple University and an MBA with a concentration in strategy and economics from New York Institute of Technology.

Part 1: The Outflow of Corporate Knowledge. 1. The Largest Generation Leaves a Gap. 2. Prioritize Your Corporate Assets. 3. Succession Planning with Your SMEs. 4. The Experts’ Discernment. Part 2: Knowledge Management in the Age of Exponential Technological Advances. 5. Collection, Storage, and Delivery Challenges for Capturing Expertise. 6. Creating a Tech Plan for Capturing Expertise. 7. The Benefits of Terrific Technology. 8. Assessing Future Learning Needs in An Age of Industrial Dislocation. Part 3: The Nature of Expertise and the Art of Managing Experts. 9. The Nature of Expertise. 10. Knowledge Capture Using Experts within the Proven ADDIE Framework. 11. Managing the 10 Types of Experts. 12. Tips, Tools, and Checklists for Wrangling Experts. 13. Experts of the Future.

Erscheinungsdatum	13.06.2018
Verlagsort	London
Sprache	englisch
Maße	156 x 234 mm
Gewicht	590 g
Themenwelt	Mathematik / Informatik ► Informatik ► Netzwerke
	Naturwissenschaften
	Wirtschaft ► Betriebswirtschaft / Management ► Personalwesen
	Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management
ISBN-13	9781138296367 / 9781138296367
Zustand	Neuware