The Truth About Better Decision-Making (Collection)

Leigh L. Thompson, William Kane, Robert E. Gunther, Martha Finney (Autoren)

Online Resource

656 Seiten

2010
Financial Times Prentice Hall (Hersteller)
978-0-13-265529-3 (ISBN)

Infos

150 powerful bite-size solutions for improving every decision you make!

 

Three full books of practical guidance for making smarter, better decisions — in business, and in life! Discover how to learn and profit from your mistakes… minimize your risks, and act more decisively… make choices that help your organization thrive in change… make negotiating decisions that lead to win-win solutions and enduring business relationships… and much more!

 

From world-renowned leaders and experts, including Robert E. Gunther, William S. Kane, andLeigh Thompson

 

Inhalt

A. The Truth About Making Smart Decisions

Part I The Truth About Preparing for Decisions

TRUTH 1 Before a major decision, get some Z’s

TRUTH 2 Act from a state of clarity

TRUTH 3 If you can’t get distance, get perspective

TRUTH 4 Keep it real

TRUTH5 Use a systematic process

TRUTH 6 Know your decision-making style

Part II The Truth About Why Bad Decisions Are Good

TRUTH 7 To make better decisions, make more mistakes

TRUTH 8 Be prepared to profit from your mistakes

TRUTH 9 Learn from your close calls

TRUTH 10 Learn from the decisions of others

TRUTH 11 Don’t judge your decisions based on their outcome

TRUTH 12 Leave yourself room to get back from the pole

Part III The Truth About the Limits of Your Mind

TRUTH 13 Understand common “decision traps”

TRUTH 14 Giving up something? Get over it!

TRUTH 15 It’s possible to miss an entire gorilla

TRUTH 16 You may see only what you’re looking for

TRUTH 17 You’re not as clever as you think you are

TRUTH 18 Your view of the world depends on what planet you’re from

TRUTH 19 Beware of seeing patterns that aren’t there

TRUTH 20 Different is not always better

Part IV The Truth About Complex Decisions

TRUTH 21 Boil knowledge down to its essence–and then act on it

TRUTH 22 Decisions are not snapshots but movies

TRUTH 23 No decision is an island

TRUTH 24 Build the city around your decision

Part V The Truth About Data

TRUTH 25 Listen for the dog that doesn’t bark

TRUTH 26 Sorry, Joe Friday. The facts are never “just the facts.”

TRUTH 27 Recognize the power of intuition

Part VI The Truth About Acting Decisively

TRUTH 28 The wrong decision is better than none at all

TRUTH 29 Get 80 percent (or less) of what you need, and then act on it

TRUTH 30 Every decision carries risk. Get used to it.

TRUTH 31 Not making a decision is a decision

Part VII The Truth About Decisions in Groups

TRUTH 32 Two heads can be worse than one

TRUTH 33 Use constructive conflict

TRUTH 34 Surround yourself with people smarter than yourself

TRUTH 35 Make decision roles clear

TRUTH 36 Break free from the prisoner’s dilemma

Part VIII The Truth About Emotions

TRUTH 37 A little adrenaline can be a good thing

TRUTH 38 Understand the impact of emotions

TRUTH 39 Beware of the attractive new shortcut

Part IX The Truth About Ethical Decision Making

TRUTH 40 Don’t do anything you wouldn’t want seen on YouTube

TRUTH 41 There are no quiet corners safe from scrutiny

TRUTH 42 To know where you’re going, know where you stand

TRUTH 43 Don’t let power or ego sway you from your course

Part X The Truth About Big Decisions

TRUTH 44 Lower the costs of failure

TRUTH 45 Break down big decisions into smaller ones

TRUTH 46 Don’t forget the screwdrivers

Part XI The Truth About Moving On

TRUTH 47 Keep your eye on the long term

TRUTH 48 Belief in your decision can make it come true

TRUTH 49 Keep a sense of humor

TRUTH 50 Don’t look back

 

B. The Truth About Thriving in Change

Part I The Truth About Staying or Going

TRUTH 1 Life is 10% of what happens to you and 90% of how you react

TRUTH 2 If your values don’t agree, it’s probably time to flee

TRUTH 3 Service awards aren’t what they used to be

TRUTH 4 Teaching long division doesn’t work on a Blackberry

Part II The Truth About What You should Pack

TRUTH 5 It’s not what you’ve got; it’s what you need

TRUTH 6 To manage change, you must lead change

TRUTH 7 You can’t do without a “can-do” attitude

TRUTH 8 If you don’t stand for something, you’ll fall for anything

Part III The Truth About Those Early Days

TRUTH 9 Run before you walk

TRUTH 10 Keep your boss your biggest fan

TRUTH 11 There are only three ways to introduce change

TRUTH 12 Build the case: It’s a challenge and an opportunity

TRUTH 13 Teach others how to treat you

Part IV The Truth About Planning

TRUTH 14 If you don’t know where you’re going, you won’t get there

TRUTH 15 To realize the future, you must create it

TRUTH 16 Convert aspiration to invitation

TRUTH 17 Having organizational values matters; living them means more

TRUTH 18 Make the change agenda everyone’s agenda

Part V The Truth About Communications

TRUTH 19 We listen with our eyes

TRUTH 20 Email is the tool of the devil

TRUTH 21 People can’t drink from a fire hose

TRUTH 22 Conversion is for missionaries and crusaders

Part VI The Truth About Matching People with Purpose

TRUTH 23 Organizational structure: Look in from the outside

TRUTH 24 Build your team around your “A” players

TRUTH 25 Candidate screening: Let the facts speak for themselves

TRUTH 26 Avoid the ten potential “placement pitfalls”

TRUTH 27 Don’t surround yourself with yourself

TRUTH 28 Why you need to get staffing right

TRUTH 29 If you must “right-size,” do it the right way

Part VII The Truth About Managing Performance

TRUTH 30 One style does not fit all

TRUTH 31 You can influence without authority

TRUTH 32 You can’t work the plan if you don’t plan the work

TRUTH 33 There’s no excuse for excuses

TRUTH 34 Know what buttons to push

Part VIII The Truth About Creating Your Cultural Framework

TRUTH 35 Calm waters make for easier sailing

TRUTH 36 Trust is a currency not easily earned, but easily spent

TRUTH 37 If you’re out of sight, you’re probably out of touch

TRUTH 38 Teams aren’t a necessary evil

TRUTH 39 Your way may not be the best way

TRUTH 40 The whole is greater than the sum of the parts

TRUTH 41 Embrace–don’t run from–the questions

TRUTH 42 Decision making: The fastest don’t always finish first

TRUTH 43 Exceptions: Can’t live with them; can’t live without them

TRUTH 44 Employee discipline: Ask the more meaningful question

Part IX The Truth About Recognition and Reward

TRUTH 45 Make every employee feel like your only employee

TRUTH 46 A little formal recognition goes a long way

Part X The Truth About Sustenance

TRUTH 47 Your best investment is in… YOU

TRUTH 48 Your title is manager; your job is teacher

TRUTH 49 Trying to be all things to all people is a slippery slope

 

C. The Truth About Negotiations

TRUTH 1: If you have only one hour to prepare

TRUTH 2: Negotiation: A natural gift?

TRUTH 3: Rehearsal might get you to Carnegie, but it won’t help you negotiate

TRUTH 4: The power of making the first offer

TRUTH 5: What if you don’t make the first offer?

TRUTH 6: Don’t be a tough or a nice negotiator

TRUTH 7: Four sand traps in the golf game of negotiation

TRUTH 8: Your industry is unique (and other myths)

TRUTH 9: Identify your BATNA

TRUTH 10: It’s alive! Constantly improve your BATNA

TRUTH 11: Don’t reveal your BATNA

TRUTH 12: Don’t lie about your BATNA

TRUTH 13: Signal your BATNA

TRUTH 14: Research the other party’s BATNA

TRUTH 15: Develop your reservation price

TRUTH 16: Beware of ZOPA myopia

TRUTH 17: Set optimistic but realistic aspirations

TRUTH 18: Plan your concessions

TRUTH 19: Be aware of the “even-split” ploy9

TRUTH 20: The pregame

TRUTH 21: The game

TRUTH 22: The postgame

TRUTH 23: What does “win-win” really mean?

TRUTH 24: Satisficing versus optimizing

TRUTH 25: There are really only two kinds of negotiations

TRUTH 26: Ask triple-I questions

TRUTH 27: Reveal your interests

TRUTH 28: Negotiate issues simultaneously, not sequentially

TRUTH 29: Logrolling (I scratch your back, you scratch mine)

TRUTH 30: Make multiple offers of equivalent value simultaneously

TRUTH 31: Postsettlement settlements

TRUTH 32: Contingent agreements

TRUTH 33: Are you an enlightened negotiator?

TRUTH 34: The reciprocity principle

TRUTH 35: The reinforcement principle

TRUTH 36: The similarity principle

TRUTH 37: Know when to drop an anchor

TRUTH 38: The framing effect

TRUTH 39: Responding to temper tantrums

TRUTH 40: What’s your sign? (Know your disputing style)

TRUTH 41: Using power responsibly

TRUTH 42: Saving face

TRUTH 43: How to negotiate with someone you hate

TRUTH 44: How to negotiate with someone you love

TRUTH 45: Building the winning negotiation team

TRUTH 46: What if they arrive with a team?

TRUTH 47: Of men, women, and pie-slicing

TRUTH 48: Know why the fish swim

TRUTH 49: It does not make sense to always get to the point…

TRUTH 50: Negotiating on the phone

TRUTH 51: Your reputation

TRUTH 52: Building trust

TRUTH 53: Repairing broken trust

Produkt-Details

• Erscheint lt. Verlag: 3.11.2010
• Verlagsort: Upper Saddle River
• Sprache: englisch
• Maße: 140 x 214 mm
• Gewicht: 1 g
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management
• ISBN-10: 0-13-265529-2 / 0132655292
• ISBN-13: 978-0-13-265529-3 / 9780132655293
• Zustand: Neuware