How to Handle Hard-to-Handle Parents (eBook)

Maryln S. Appelbaum (Herausgeber)

eBook Download: EPUB

2009
136 Seiten
Corwin (Verlag)
9781452272986 (ISBN)

Inhalt

List of Figures
Preface
Acknowledgments
About the Author
Introduction
1. How to Reach Parents and Prevent Problems Before They Happen
The Changing Face of Families
What Parents Want From Teachers
Reasons Parents Do Not Come to School
Prevent Problems Before They Happen
Making Diverse Groups Feel Welcome
Opening the Doors to the School for All Families
2. About Hard-to-Handle People
What Is a Difficult Person?
Characteristics of Difficult People
The Six "Nevers" With Hard-to-Handle Parents
Five Ways Parents Can Make You Lose Your Cool and How to Choose Healthier Responses
3. How to Handle the Hard-to-Handle Parent: Strategies for Success
The Right Way to Say No
The Opposite Response for Parents Who Are Negative and Argumentative
Repetition Response
Don′t Get Sidetracked
Agree With the Person
Apologize
Use the Mirror Response
Stand
How to Handle Angry Parents
The Nine-Step Intervention
4. How to Handle Parents With Bad Attitudes
How to Handle the "Know-It-All"
The "Blamer"
The Defensive Parent
The "Helicopter" Parent
The "Negative Cynical" Parents
The "Backstabber"
The Parent Whose Child "Does No Wrong"
Parents Who Think You Are Not Fair
Parents Who Are Extremely Angry
5. Listening Skills for Hard-to-Handle Parents
The Communication Process
Power Listening
Once the Door Has Been Opened
The Greatest Gift
6. How to Talk so Parents Listen
Five Styles to Manage Frustration and Anger
Keys to Being Assertive
Power Request
Power Persuasion
Practice Makes Perfect
7. Parent Conferences: An Ounce of Prevention That Prevents a Pound of Problems
Set the Scene: The Focus Factor
The Conference
Key Points to Enhance Conferences
The Five-Step Approach to Telling Parents Negative News Checklist
8. Parents as Partners: Enhancing Collaboration and Teamwork
Forming the Partnership: A Collaborative Relationship
How to Get Parents to Follow Through at Home
Conclusion
A Parent′s Plea to Teachers
References
Index

Produkt-Details

• Erscheint lt. Verlag: 12.8.2009
• Verlagsort: Thousand Oaks
• Sprache: englisch
• Themenwelt: Schulbuch / Wörterbuch ► Schulbuch / Allgemeinbildende Schulen
• Themenwelt: Naturwissenschaften
• Themenwelt: Sozialwissenschaften ► Pädagogik
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Allgemeines / Lexika
• Schlagworte: Angry Parents • Challenging Parents • communication skills • Conflict Resolutions • Difficult Parents • Diverse Parents • listening skills • Parent conferences • Parent Partnership • Parent relations • Parent Teacher Collaboration • Teaching methods
• ISBN-13: 9781452272986 / 9781452272986