Marketing Research

Delivering Customer Insight

Alan Wilson (Autor)

Buch | Softcover

408 Seiten

2018 | 4th edition
Bloomsbury Academic (Verlag)
978-1-352-00111-2 (ISBN)

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This core textbook provides students with a concise and user-friendly overview of the marketing research process, taking a refreshingly non-technical approach. The goal of this focused text is to equip students with the skills needed to interpret and implement the outcomes of such research to effectuate meaningful change. Keeping digital data and internet research at its heart, Marketing Research details the main stages of the research process, covering both quantitative and qualitative methods and offers a plethora of case studies and examples.

Now in its fourth edition, this popular and accessible textbook is ideal for use on marketing research courses at diploma, undergraduate, postgraduate and MBA levels. This book has also been written to support The Market Research Society’s Diploma Module: The Principles of Market & Social Research.

New to this Edition:
- Expanded coverage of qualitative analysis, now with its own dedicated chapter
- Fresh material on hot topics such as big data analytics, social media listening and data visualization
- Updated content on online surveys, online group discussions and online samples, as well as data protection legislation
- Added 'Industry Viewpoint' features setting out the latest thinking from practitioners on important topics
- New author video introductions to each chapter and 'Careers in Marketing Research' video suite featuring the advice and experiences of a range of practitioners around the world
- New opening cases featuring well-known, international organizations

Accompanying online resources for this title can be found at bloomsburyonlineresources.com/marketing-research-4e. These resources are designed to support teaching and learning when using this textbook and are available at no extra cost.

Alan Wilson is Professor of Marketing at the University of Strathclyde Business School. Prior to joining the University of Strathclyde, he held high level positions within leading London-based marketing research agencies and a management consultancy practice. He has written numerous articles on marketing research and has received a number of awards for his publications. He is a Senior Examiner for The Market Research Society and a member of their professional development advisory board. He serves on the editorial board of the International Journal of Market Research and is a fellow of both the Chartered Institute of Marketing and The Market Research Society.

Chapter 1: The role of marketing research and customer information in decision making
Chapter 2: The marketing research process
Chapter 3: Secondary data, customer databases and big data analytics
Chapter 4: Collecting observation data and social media listening
Chapter 5: Collecting qualitative data
Chapter 6: Collecting quantitative data
Chapter 7: Designing questionnaires
Chapter 8: Sampling methods
Chapter 9: Analysing qualitative data
Chapter 10: Analysing quantitative data
Chapter 11: Presenting the research results
Marketing research in action: case histories.

Erscheinungsdatum	01.11.2018
Zusatzinfo	34 bw illus
Verlagsort	London
Sprache	englisch
Maße	192 x 258 mm
Gewicht	960 g
Themenwelt	Wirtschaft ► Betriebswirtschaft / Management ► Marketing / Vertrieb
ISBN-10	1-352-00111-X / 135200111X
ISBN-13	978-1-352-00111-2 / 9781352001112
Zustand	Neuware