Organization Behaviour for Leisure Services
Routledge (Verlag)
978-1-138-14352-4 (ISBN)
Taking the view that leisure services involve an array of industry sectors - they are related, for instance, to work-time spent eating, drinking and staying away from home, as well as the more obvious recreational pursuits - the text uses examples and case studies from a wide range of international businesses such as hotels, restaurants, museums, shopping malls and sports stadia. Specific examples used are from Marriotts, McDonald's, Trafford Centre and many more. With a user-friendly structure and style, the text is an ideal introduction to the fundamental issues involved - perfect for students and managers alike.
This book discusses and questions a number of key elements, including:
The individual and the organization
Groups in the organization
Organizational structures and behaviour
Management within the organization
Commercial hospitality, leisure and tourism in a service context
There is a Tutor Resource pack available to lecturers who adopt this text. Accredited lecturers can request access to download this material by going to http://books.elsevier.com/academic/defaultmanuals.asp? to request access.
Darren Lee-Ross, Associate Professor, Centre for Tropical Tourism Studies, James Cook University, Australia Conrad Lashley, Professor in the Nottingham Business School, Nottingham Trent University, UK
Introduction: hospitality, leisure and tourism definitions and debates; Hospitality, leisure and tourism management and organizational behaviour; The context of the leisure services organizations; Organizational structure design; Metaphors for understanding leisure services; Emotions in hospitality, leisure and tourism organizations; The individual in the service organization; Groups, leadership and power; Culture and the leisure services community; The empowered hospitality, leisure and tourism organization; Effective comunication in hospitality, leisure and tourism organizations; Managing diversity in the organization; Management as an integrating activity; Trends and futures in hospitality, leisure and tourism organizations.
| Erscheinungsdatum | 06.04.2016 |
|---|---|
| Verlagsort | London |
| Sprache | englisch |
| Maße | 138 x 216 mm |
| Gewicht | 453 g |
| Themenwelt | Sachbuch/Ratgeber ► Sport |
| Wirtschaft ► Betriebswirtschaft / Management ► Planung / Organisation | |
| Wirtschaft ► Volkswirtschaftslehre | |
| ISBN-10 | 1-138-14352-9 / 1138143529 |
| ISBN-13 | 978-1-138-14352-4 / 9781138143524 |
| Zustand | Neuware |
| Informationen gemäß Produktsicherheitsverordnung (GPSR) | |
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