Operations Management for Competitive Advantage

Richard B. Chase, Nicholas J. Aquilano (Autoren)

Media-Kombination

864 Seiten

2000 | 9th Revised edition
McGraw-Hill Inc.,US
978-0-07-118233-1 (ISBN)

Infos

The text provides a study of the processes involved in managing and controlling a variety of business operations from high-tech manufacturing to high touch services with a balanced treatment of the manufacturing and service aspects. The authors cover contemporary and important issues facing OM managers such as ERP, supply chain management, e-commerce and process analysis and provides tools and techniques to effectively manage operations.

Inhalt

Section 1 Operations strategy and managing change: introduction to the field; operations strategy and competitiveness - technical note; learning curves; project management. Section 2 Product design and process selection: process analysis - technical note; job design and work measurement; product design and process selection - manufacturing - technical note; facility layout; product design and process selection - services - technical note; waiting line management; quality management - technical note; process capability and statistical quality control. Section 3 Supply chain design - managerial briefing - electronic commerce and e-ops: supply chain strategy; strategic capacity management - technical note; facility location; just-in-time, outsourcing and lean systems. Section 4 Planning and controlling the supply chain - managerial briefing - enterprise resource planning systems: forecasting; aggregate planning; inventory control; material requirements planning; operations scheduling - technical note; simulation. Section 5 Revising the system: consulting and re-engineering; synchronous manufacturing and theory of constraints. Supplements: linear programming using Excel Solver; financial analysis; operations technology.

Produkt-Details

• Erscheint lt. Verlag: 1.11.2000
• Reihe/Serie: McGraw-Hill/Irwin Series on Operations & Decision Sciences S.
• Überarbeitung: F. Robert Jacobs
• Verlagsort: New York
• Sprache: englisch
• Gewicht: 1910 g
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Logistik / Produktion
• ISBN-10: 0-07-118233-0 / 0071182330
• ISBN-13: 978-0-07-118233-1 / 9780071182331
• Zustand: Neuware