Communication Skills for Pharmacists: Building Relationships, Improving Patient Care, 3e (eBook)

Building Relationships, Improving Patient Care

Bruce A. Berger (Autor)

eBook Download: EPUB

2009 | 3. Auflage
254 Seiten
American Pharmacists Association (Verlag)
978-1-58212-172-7 (ISBN)

Infos

Communication Skills for Pharmacists: Building Relationships, Improving Patient Care, 3rd edition, includes new material that will help student pharmacists and practicing pharmacists develop the communication skills they need for providing high-quality care. Key Features:
• A new chapter tells how to communicate about sensitive topics that patients may find difficult to discuss because of embarrassment, cultural beliefs, or fear of social stigma.
• Another new chapter describes the way limited literacy or limited health literacy can affect patient outcomes and how pharmacists can identify and help overcome such limitations in their patients.
• The expanded chapter on managing change emphasizes the use of motivational interviewing.
• Dozens of examples share good and bad pharmacist–patient and pharmacist–physician dialogues.
• Guidelines tell how to contact a physician and then build rapport and discuss drug-related problems with him or her.
• Questions for reflection appear at the end of each chapter.

Produkt-Details

• Erscheint lt. Verlag: 1.1.2009
• Sprache: englisch
• Themenwelt: Medizin / Pharmazie ► Gesundheitsfachberufe
• Themenwelt: Medizin / Pharmazie ► Medizinische Fachgebiete ► Pharmakologie / Pharmakotherapie
• Themenwelt: Medizin / Pharmazie ► Pflege
• Themenwelt: Medizin / Pharmazie ► Pharmazie ► PTA / PKA
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Marketing / Vertrieb
• Schlagworte: Communication, patients, pharmacy, pharmacists, skills
• ISBN-10: 1-58212-172-9 / 1582121729
• ISBN-13: 978-1-58212-172-7 / 9781582121727