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Service and Service Systems - Steve Baron, Philippa Hunter-Jones, Gary Warnaby

Service and Service Systems

Buch | Softcover
120 Seiten
2013
Business Expert Press (Verlag)
978-1-60649-576-6 (ISBN)
CHF 39,95 inkl. MwSt
Explores the effect of unsettled times on spatial service systems. The book describes the scope and breadth of the problem as well as providing solutions by offering original insights from managers of service organizations (especially public services), policy-makers and service system researchers and students.
Unsettled times can arise from a variety of causes, including ones that are environmental, climatic, economic, social or political in nature. They can result in citizens' loss of homes and possessions, jobs, health or mobility. Citizens move from above the level of consumption adequacy, where their behaviors reflect long-term and higher-order needs, to below the level of consumption adequacy, where they are forced into a short-term focus on simple existence. In parallel, services provided by various organizations - utilities, transportation, medical, maintenance, housing, education, broadcasting, national state and local governments - may become ineffective or unavailable under such conditions. This book explores the effect of unsettled times on spatial service systems. It describes the scope and breadth of the problem as well as providing solutions by offering original insights from managers of service organizations (especially public services), policy-makers and service system researchers and students. The book briefly introduces the related concepts of consumption adequacy and spatial service systems. The impact of these issues for spatial service systems is analyzed, implications discussed, the lessons to be learned and conclusions will be drawn on the actions needed to build spatial service system resilience for future occurrences. The potential for this book is interdisciplinary, and could be relevant not only for business/management courses, but also in the areas of public administration and also economic geography.

Steve Baron, University of Liverpool, UK.

Verlagsort Sterling Forest
Sprache englisch
Maße 155 x 230 mm
Gewicht 240 g
Themenwelt Wirtschaft Betriebswirtschaft / Management Wirtschaftsinformatik
ISBN-10 1-60649-576-3 / 1606495763
ISBN-13 978-1-60649-576-6 / 9781606495766
Zustand Neuware
Informationen gemäß Produktsicherheitsverordnung (GPSR)
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