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Marketing for Hospitality and Tourism: Pearson New International Edition - Philip Kotler, John T. Bowen, James Makens  Ph.D.

Marketing for Hospitality and Tourism: Pearson New International Edition

Buch | Softcover
636 Seiten
2013 | 6th edition
Pearson Education Limited (Verlag)
978-1-292-02003-7 (ISBN)
CHF 97,25 inkl. MwSt
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For courses in Hospitality Marketing, Tourism Marketing, Restaurant Marketing, or Hotel Marketing.



Marketing for Hospitality and Tourism, 6e is the definitive source for hospitality marketing courses. Taking an integrative approach, this highly visual, four-color book discusses hospitality marketing from a team perspective, examining each hospitality department and its role in the marketing mechanism. These best-selling authors are known as leading marketing educators and their book, a global phenomenon, is the most frequent adoption for the course. Developed with extensive student and professor reviews, this edition includes new coverage of social media, discussion of current industry trends, and hands-on application assignments.

PART I: UNDERSTANDING THE HOSPITALITY AND TOURISM MARKETING PROCESS

1. Introduction: Marketing for Hospitality and Tourism

2. Service Characteristics of hospitality and Tourism Marketing

3. The Role of Marketing in Strategic Planning



PART II: DEVELOPING HOSPITALITY AND TOURISM MARKETING OPPORTUNITIES AND STRATEGIES

4. The Marketing Environment

5. Marketing Information Systems and Marketing Research

6. Consumer markets and Consumer Buying Behavior

7. Organizational Buyer Behavior of Group Market

8. Market Segmentation, Targeting, and Positioning



PART III: MANAGING HOSPITALITY AND TOURISM MARKETING

9. Destination Marketing

10. Next Year's Marketing Plan



PART IV: DEVELOPING THE HOSPITALITY AND TOURISM MAKRETING MIX

11. Designing and Managing Products

12. Internal marketing

13. Pricing Products: Pricing Considerations, Approaches, and Strategy

14. Distribution Channels

15. Promoting Products: Communication and Promotion Policy and Advertising

16. Promoting Products: Public Relations and Sales Promotion

17. Professional Sales

18. Direct and Online Marketing: Building Customer Relationships

Verlagsort Harlow
Sprache englisch
Maße 217 x 273 mm
Gewicht 1346 g
Themenwelt Schulbuch / Wörterbuch
Wirtschaft Betriebswirtschaft / Management Marketing / Vertrieb
ISBN-10 1-292-02003-2 / 1292020032
ISBN-13 978-1-292-02003-7 / 9781292020037
Zustand Neuware
Informationen gemäß Produktsicherheitsverordnung (GPSR)
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