IS Offshoring (eBook)

Essays on Project Suitability and Success

Markus Westner (Autor)

eBook Download: PDF

2009 | 2010
X, 295 Seiten
Betriebswirtschaftlicher Verlag Gabler
978-3-8349-8407-4 (ISBN)

Infos

Markus Westner examines the IS offshoring phenomenon from the perspective of German companies. Based on interviews with industry experts, he identifies evaluation criteria for selecting projects for offshoring, and examines determinants of IS offshore project success in German companies based on a statistical analysis of 304 projects using structural equation modeling.

Markus K. Westner earned his doctoral degree from the European Business School under Prof. Dr. Susanne Strahringer's chairmanship. He lives in Munich and works for an international management consultancy based in Boston.

Inhalt

Foreword 6
Preface 7
Table of Contents 8
Introduction 10
IS Offshoring: A Systematic Review of the Literature* 12
Table of Contents 14
Figures and Tables 16
A Introductions 18
A.1 Background and Motivation 18
A.2 Paper Structure 19
B Conceptualization of IS Offshoring 20
B.1 Definition 20
B.2 Relation to IS Outsourcing 22
B.3 History and Current Development 23
C Methodology 25
C.1 Review Approach Overview 25
C.2 Literature Retrieval 25
C.3 Literature Item Exclusion 27
C.4 Literature Categorization Framework 28
C.5 Research Validity 32
D Results 34
D.1 Selection of Relevant Literature 34
D.2 Descriptive Analysis of Relevant Literature 34
D.3 Findings along IS Offshoring Stages 38
E Discussion of Findings and Implications for Future Research 57
E.1 Research Design 57
E.2 IS offshoring Stages 57
F Conclusions 59
Appendix 60
Literature Categorization 60
Annotated Bibliography 63
References 71
Offshore Suitability: Criteria for Selecting IS Applications or Projects for Offshoring* 76
Table of Contents 78
Figures and Tables 80
A Introductions 81
A.1 Background and Motivation 81
A.2 Research Questions 82
A.3 Research Focus 82
A.4 Paper Structure 83
B Theoretical Frame and Prior Research 84
B.1 Theory-Derived Selection Criteria 84
B.2 Prior Research on Selection Criteria 87
B.3 IS Offshoring Expertise Frameworks 89
C Methodology 93
C.1 Research Approach 93
C.2 Research Design 93
D Data Collection 95
D.1 Expert Interviews and Case Samples 95
D.2 Survey 97
E Analysis 99
E.1 Expert Panel 99
E.2 Selection Criteria 101
E.3 Comparison with Prior Research on Selection Criteria 107
E.4 Comparison with Theoretical Views 109
E.5 Criteria Contribution to Offshoring Success 111
E.6 Criteria Importance in Relation to Offshoring Expertise 113
F Conclusions 120
F.1 Main Contributions 120
F.2 Limitations 121
F.3 Opportunities for Future Research 122
Appendix 123
Literature-Derived Offshore Selection Criteria 123
Company Lists 124
Cover Letter as Used in XING 130
Characteristics of All Interviewed Experts in Comparison to the Subset of Ex-perts who Answered Research Phase Two’s Survey 131
Interview Guideline 132
List of Interviewed Experts and Corresponding Companies 133
Survey 135
Variable Naming 139
Descriptive Statistics 140
References 143
Determinants of Success in IS Offshoring Projects* 147
Table of Contents 149
Figures and Tables 152
A Introductions 156
A.1 Background and Motivation 156
A.2 Research Questions 157
A.3 Research Focus 158
A.4 Paper Structure 158
B Theoretical Foundations 159
B.1 IS Offshoring Implementation Process 159
B.2 Reference Theories for Success Determinants3 161
C Research Model 162
C.1 Overview 162
C.2 Offshore Project Success 162
C.3 Exogenous Determinants of Offshore Project Success 163
C.4 Endogenous Determinants of Offshore Project Success 165
D Methodology 169
D.1 Research Approach 169
D.2 Research Design 169
D.3 Measurement Instrument 169
D.4 Statistical Procedures 177
E Data Collection 179
E.1 Data Source 179
E.2 Response Rate 180
F Analyses and Results 182
F.1 Response Structure 182
F.2 Descriptive Analyses 184
F.3 Offshore Project Success Analyses of Variances 205
F.4 Structural Equation Model Analysis 229
G Discussion of Results 250
G.1 Exogenous Determinants of Offshore Project Success 250
G.2 Endogenous Determinants of Offshore Project Success 252
H Conclusions 254
H.1 Contributions 254
H.2 Managerial Implications 254
H.3 Limitations 255
H.4 Directions for Future Research 255
Appendix 257
Test of Normality 257
Test for Differences between Early and Late Responders 258
E-Mail Text: First Contact Round 259
E-Mail Text: Reminder Round 260
Survey Instrument 261
Classification: Near- and Offshore Countries 274
Pre-Test of Research Model 275
Analyses of Mediating and Moderating Effects between Constructs PROKNW and ACHKNW 295
Cross-Loadings of Constructs 296
References 297

Produkt-Details

• Erscheint lt. Verlag: 19.11.2009
• Reihe/Serie: ebs-Forschung, Schriftenreihe der EUROPEAN BUSINESS SCHOOL Schloß Reichartshausen
• Reihe/Serie: ebs-Forschung, Schriftenreihe der EUROPEAN BUSINESS SCHOOL Schloß Reichartshausen
• Vorwort: Prof. Dr. Susanne Strahringer
• Zusatzinfo: X, 295 p. 61 illus.
• Verlagsort: Wiesbaden
• Sprache: englisch
• Themenwelt: Wirtschaft ► Allgemeines / Lexika
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Planung / Organisation
• Schlagworte: Beschaffung • Internationale Arbeitsteilung • It Strategie • Modeling • Nearshoring • Offshore • Offshoring
• ISBN-10: 3-8349-8407-8 / 3834984078
• ISBN-13: 978-3-8349-8407-4 / 9783834984074