Performance Measurement in Corporate Governance (eBook)

DEA Modelling and Implications for Organisational Behaviour and Supply Chain Management

Alex Manzoni, Sardar M. N. Islam (Autoren)

eBook Download: PDF

2009
232 Seiten
Physica (Verlag)
978-3-7908-2170-3 (ISBN)

Infos

In the global knowledge economy, corporate governance, organisational behaviour and performance of the supply chain are becoming increasingly important aspects of the evaluation of an enterprise. The subject of this book is the development of a contemporary organisation behaviour performance measurement (OBPM) model for enterprises in the modern economy. The fields of organisation behaviour and supply chain management are integrated with an Open Socio-Technical Systems theory of management and the application of Operations Research to corporate governance for the measurement of organisation performance. This book thereby offers a new and innovative quantitative approach to qualitative concepts of corporate performance measurement and makes a significant contribution to the fields of management theory, supply chain management as well as operations research.

Inhalt

Preface and Summary 5
Abbreviations 8
List of Figures 11
List of Tables 12
Contents 14
1 Performance Issues in the Global Knowledge Economy: The Need for an Extended Framework for Enterprises 19
1.1 Introduction 19
1.1.1 Background: Globalization and the Global Knowledge Economy 19
1.1.2 The Behaviour of Management and the Role of Companies in Society 21
1.1.3 The Supply Chain Imperative 22
1.1.4 Organizational Performance Management and Measurement 24
1.1.5 The Elements of Performance 25
1.1.6 Measures of Performance 26
1.1.7 Data Envelopment Analysis 28
1.1.8 Background to the Australian Case Study 29
1.2 Objectives 30
1.3 Methodology 31
1.4 Contribution of this Book 32
1.4.1 Limitations of Existing Literature 32
1.4.2 A New Approach-Overcoming the Limitations 33
1.5 Structure of the Book 33
2 Critical Literature Review: The Roles of Organization Behaviour, Corporate Governance and Supply Chain Management in the Measurement of Performance for Commercial Enterprises in a Global Knowledge Economy 36
2.1 Introduction: Issues and Developments in Contemporary Global Knowledge Economics and Business 36
2.2 The Emergence of a Global Knowledge Economy 38
2.2.1 Globalization of Australian Business 38
2.2.2 Competition for Australian Business in a Global Economy 39
2.2.3 The Emergence of Global Knowledge as Capital 41
2.3 The Emergence of an OSTS Approach to OB 44
2.3.1 Introduction 44
2.3.2 The Founding Fathers Weber, Durkheim and Pareto
2.3.3 The Human Relations School and the Tavistock Institute 46
2.3.4 Systems Theory 47
2.3.5 Open Socio-Technical Systems 48
2.4 The Corporate Governance and Social Responsibility Approach to Organization Performance Strategy 52
2.4.1 Introduction 52
2.4.2 The Current Corporate Governance Forum 53
2.4.3 Ethics and Morality in Business 55
2.5 The SCM Approach to Organization Performance 57
2.6 The Measurement of Organization Performance 63
2.7 DEA and the Measurement of Efficiency 66
2.7.1 Introduction: Background and Brief History of the Model 66
2.7.2 Recent Research and Model Development 68
2.8 Conclusion 70
3 Conceptual Framework and Research Methodology: A New Approach to PM 71
3.1 Introduction 71
3.2 Conceptual Framework for PM 72
3.3 The OBPM Model 75
3.4 The Optimization Model of Business Using DEA 77
3.4.1 Stages of an Applied Operations Research Study 77
3.4.2 The Procedure for DEA Application 79
3.5 Linear Programming and DEA 81
3.5.1 Linear Programming 82
3.5.2 Linear Programming for DEA 82
3.5.3 Mathematical Programming with Spreadsheets 84
3.6 Alternative Methodologies for Measuring Efficiency 84
3.6.1 Ratio Analysis and Efficiency Evaluation with Multiple Input and Multiple Output 84
3.6.2 The Pure Programming Approach 85
3.6.3 Regression Analysis with Multi Inputs and Outputs 87
3.6.4 The Deterministic Statistical Frontier Approach 87
3.6.5 The Stochastic Frontier Approach 88
3.7 Other Related Mathematical Models 89
3.8 Research Data for this Study 94
3.8.1 The Data Source 95
3.8.2 The DEA Data 95
3.8.3 Validating the DEA Model 95
3.9 Conclusion 96
4 DEA: Theory, Methods and Applications 97
4.1 Introduction 97
4.2 The Basic Model 98
4.2.1 DEA for One Output and Two Inputs 101
4.2.2 DEA for Two Outputs and One Input 103
4.3 Extensions to the Base Model 105
4.3.1 Technical and Allocative Efficiencies: Input and Output Orientations 105
4.3.2 Slack 108
4.3.3 Returns to Scale 109
4.3.4 Weighting the DMUs 110
4.3.5 Setting the DMU Weights 111
4.4 DEA: Assumptions, Strengths and Limitations 113
4.4.1 Assumptions and Precautions of DEA 113
4.4.2 Strengths and Advantages of DEA 114
4.4.3 Weaknesses and Limitations of DEA 114
4.5 Other Models and Issues 115
4.6 Conclusion 117
5 DEA of Corporate Governance: The Model and Its Application 118
5.1 Introduction 118
5.2 Corporate Social Responsibility 119
5.2.1 Stakeholder Engagement 123
5.2.2 Ethical Business Behaviour 124
5.2.3 Accountability 124
5.2.4 Value Attuned Public Relations 124
5.2.5 Dialogue 125
5.3 The DEA of Corporate Social Responsibility 125
5.3.1 The CSR Database 123
5.3.2 The Black CSR Model 126
5.3.3 DEA Justification 126
5.4 Applying DEA 128
5.4.1 Pilot Tests and Variable Selection 128
5.4.2 The DEA-Solver-LV Program 130
5.4.3 Test Trials of Data using DEA-Solver-LV 131
5.5 DEA of CSR Using DEA-Solver-Pro 4.1 134
5.5.1 Trial 1 Full Cohort Test with Six Inputs, One Output Across All Business Units 135
5.5.2 Trial 2 Full Cohort Test for All Business Units Tested Individually and Aggregated 136
5.5.3 Trial 3 CSRMC Expanded to Eight Output Variables 137
5.6 Conclusion: The DEA for CG 138
6 Results and Validation of DEA Application to Corporate Social Responsibility 140
6.1 Introduction 140
6.2 The DEA Application to CSR in the OSTS 141
6.2.1 The Findings of DEA Application to CSR 141
6.2.2 The Findings of DEA in the OSTS 142
6.3 Technical Considerations of the Findings 143
6.3.1 Heuristics for DEA to Succeed: The Rules of Thumb 142
6.3.2 Different DEA Models 143
6.3.3 The Extreme Point Technique of DEA 145
6.3.4 The Aggregation and De-Aggregation Impact 145
6.3.5 The Quantification of Qualitative Data 147
6.3.6 Explaining Efficiency Versus Describing Efficiency 148
6.3.7 The Effect of Input Congestion and Exogenous Factors 148
6.3.8 Efficiency Versus Productivity 149
6.4 The CSR Construct 150
6.4.1 Correlations for Trial 1 151
6.4.2 Correlations for Trial 2 152
6.4.3 Correlations for Trial 3 155
6.4.4 Correlation Summaries for all Trials 155
6.5 Conclusion 158
7 Implications for OBPM, SCM and Organization Design 160
7.1 Introduction 160
7.2 Implications of the Results 160
7.2.1 The Need for Further Development 161
7.2.2 Strategy for Organization Design of the Future 163
7.2.3 Integrating the PMS into the OSTS Designed Enterprise 165
7.2.4 Integrating the Supply Network into the OSTS Designed Enterprise 167
7.2.5 Integrating CG into the OSTS Designed Enterprise 168
7.3 Conclusion 170
8 Summary, Conclusion and Future Research 171
8.1 Introduction 171
8.1.1 Foundations in a Global Knowledge Economy 171
8.1.2 Critical Review of the Literature 172
8.2 A New Approach to PM 173
8.2.1 The Conceptual Framework for the Measurement Methodology 173
8.2.2 DEA 174
8.3 DEACSR Model and Results 174
8.3.1 DEA for CG 174
8.3.2 The DEACSR Model 175
8.4 Performance Measurement and Organization Behaviour 176
8.5 Limitations and Areas for Further Research 177
8.5.1 Limitations of the Present Research 177
8.5.2 Implications and Direction for Future Research 178
8.6 Conclusion 180
Appendices 181

Produkt-Details

• Erscheint lt. Verlag: 30.4.2009
• Reihe/Serie: Contributions to Management Science
• Reihe/Serie: Contributions to Management Science
• Zusatzinfo: XXI, 232 p. 53 illus.
• Verlagsort: Heidelberg
• Sprache: englisch
• Themenwelt: Wirtschaft ► Allgemeines / Lexika
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Logistik / Produktion
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Planung / Organisation
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management
• Schlagworte: Corporate Governance • Corporate Social Responsibility • Data envelopment analysis • Governance • Operations Research • organisational behaviour • Performance Measurement • Supply Chain Management
• ISBN-10: 3-7908-2170-5 / 3790821705
• ISBN-13: 978-3-7908-2170-3 / 9783790821703