Perfect Phrases for Office Professionals: Hundreds of ready-to-use phrases for getting respect, recognition, and results in today’s workplace

Meryl Runion, Susan Fenner (Autoren)

Buch | Softcover

208 Seiten

2011
McGraw-Hill Professional (Verlag)
9780071766746 (ISBN)

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From establishing a manager/admin partnership relationship and prioritizing job activities to getting results without authority and managing customer complaints, this streamlined guide provides readers with the right words at the right time in every situation.

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

As an office professional, you are the point person for critical day-to-day activities. That means effective communication with your manager and internal and external stakeholders is key to the success of your office and organization.

Perfect Phrases for Office Professionals has hundreds of ready-to-use phrases for any situation you’re likely to face. From defining your role in the office to promoting interdepartmental communication to getting the credit you deserve, this handy, quick-reference guide provides the most effective language to:

Establish a quality relationship with your managerClarify and manage assignmentsGet results without formal authorityHandle customer complaints like a pro

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Best Foot ForwardConversations about Communication

Establish and Implement Procedures

Clarify Job Expectations

Clarify and Manage Assignments

Career Management

Multiple Managers

Managing Managers

Create Positive Culture

Professionalism and Empowerment

Speak on a Manager's Behalf

Zusatzinfo	0 Illustrations
Sprache	englisch
Maße	127 x 203 mm
Gewicht	213 g
Themenwelt	Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management
ISBN-13	9780071766746 / 9780071766746
Zustand	Neuware