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Manager's Guide To Virtual Teams - Yael Zofi

Manager's Guide To Virtual Teams

(Autor)

Buch | Hardcover
240 Seiten
2011
Amacom (Verlag)
9780814416594 (ISBN)
CHF 42,75 inkl. MwSt
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Explores the four most critical elements to team success: Trust and Accountability - ten tips for creating trust within and across virtual teams; Communication - the particular challenges of the virtual world; Conflict Management - examples, case scenarios, and resolution strategies; and, Deliverables - how virtual teams can get their work.
With an increasing number employees working remotely, it is more difficult than ever to ensure that team members are working smoothly and productively together. "A Manager's Guide to Virtual Teams" is a practical roadmap for bridging the logistical, cultural, and communication gaps that can prevent any virtual team from reaching its full potential. The book explores the four most critical elements to team success: Trust and Accountability - ten tips for creating trust within and across virtual teams; Communication - the particular challenges of the virtual world, especially in cross-cultural collaborations; Conflict Management - examples, case scenarios, and resolution strategies; and, Deliverables - how virtual teams can get their work 'out the door' faster and better. "A Manager's Guide to Virtual Teams" features the author's proprietary Trust Wheel model, which includes powerful tools to help teams develop and ensure trust without face-to-face interaction.
Filled with self-study exercises, activities, and advice based on the author's 20 years' consulting experience, this book can help any organization realize the promise of professionals working closely together even if they've never met.

Yael Zofi (Brooklyn, NY) is the founder and CEO of AIM Strategies(R), a human capital consult ing firm. With over 20 years of global consulting experience, she has worked with clients such as AT&T, Chase, CIGNA, General Electric, MetLife, Pfizer, Philips, Viacom, and Nokia.

Contents Acknowledgments vii Introduction 1 Chapter 1: The Three Stages of Virtual Team Development 15 Chapter 2: Setting Up Your Virtual Team 29 Chapter 3: Context Communication: Definitions and Challenges 57 Chapter 4: Developing Accountability in a Virtual World 93 Chapter 5: Defusing Conflict and Overcoming Roadblocks 125 Chapter 6: Getting Deliverables Out the Door 153 Chapter 7: Cross-Cultural Communications and Virtual Teams 191 Chapter 8: Virtual Teams and the Future 229 Appendix: The Eight Characteristics of High-Performing Virtual Teams 251 Index 257

Zusatzinfo Illustrations
Verlagsort New York
Sprache englisch
Maße 160 x 236 mm
Gewicht 550 g
Themenwelt Wirtschaft Betriebswirtschaft / Management Unternehmensführung / Management
ISBN-13 9780814416594 / 9780814416594
Zustand Neuware
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