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ProActive Level 3 Hospitality Supervision and Leadership - Marjory Clark, Ann Dennis, Darren Garwood, Trevor Eeles, Fiona Mills

ProActive Level 3 Hospitality Supervision and Leadership

Media-Kombination
256 Seiten
2009
Heinemann
978-0-435-46797-5 (ISBN)
CHF 64,35 inkl. MwSt
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Developed for Level 3 Hospitality Supervision and Leadership, this title features units that contain a variety of suggested evidence-generating documents and activities, to ensure that candidates have the help they needed in generating and collecting evidence. It covers the underpinning knowledge for the five mandatory units.
Written to the 2009 National Occupational Standards, and endorsed by City & Guilds, this is an essential resource if you are working towards any of the following Level 3 qualifications:



Diploma in Hospitality, Supervision and Leadership (NVQ)
Award in Hospitality Supervision and Leadership Principles
Apprenticeship framework in Hospitality Supervision and Leadership

The textbook covers all the mandatory units for the Diploma (NVQ) and all of the requirements of the new Award in Hospitality Supervision and Leadership Principles. The CD-Rom contains 14 optional units for the Diploma (NVQ), so whatever occupational area you are specialising in, there will be enough units for you to complete your qualification.

Level 3 Hospitality Supervision and Leadership supports you in the following ways:



Full coverage of underpinning knowledge for all units prepares you for assessment and provides a useful reference tool in the workplace
Evidence suggestions mapped to the standards help with assessment planning
Evidence mapping grids for each option unit support holistic assessment and efficient portfolio building
Confidence-building guidance from the Chief Examiner on how to prepare for professional discussion

The series editor, Pam Rabone, is the City & Guilds Chief Verifier for this qualification.

TextbookIntroduction1. Provide leadership for your team2. Develop productive working relationships3. Contribute to the control of resources4. Maintain the health, hygiene, safety and security of the working environment5. Improve relationships with customers6. Calculations for hospitalityAppendix: LegislationIndex

Erscheint lt. Verlag 1.7.2009
Reihe/Serie ProActive Hospitality & Catering
Verlagsort Harlow
Sprache englisch
Maße 195 x 265 mm
Gewicht 630 g
Themenwelt Wirtschaft
ISBN-10 0-435-46797-2 / 0435467972
ISBN-13 978-0-435-46797-5 / 9780435467975
Zustand Neuware
Informationen gemäß Produktsicherheitsverordnung (GPSR)
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