Mastering Hospitality Management
Modern competencies and approaches to successful hospitality management
2022
|
2nd New edition
Polyteknisk Boghandel og Forlag (Verlag)
978-87-502-0134-2 (ISBN)
Polyteknisk Boghandel og Forlag (Verlag)
978-87-502-0134-2 (ISBN)
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Explores key management practices and their implications within the various departments throughout hospitality. Whether you are a student studying hospitality management or a hospitality professional broadening your horizon, this book will guide you through established management theories using real life examples and relatable case studies to help you develop your own unique insights to best practices.
While reading this book, you will:
· Discover the foundation of Hospitality Operations to understand its organisation, structure and development throughout history
· Develop your Front Office Operations competencies and skillset
· Identify and comprehend key Food and Beverage Management responsibilities
· Learn the secrets of successful Meeting and Events Management
· Understand best practice in Housekeeping Management from the industry
· Grasp the importance of Controlling Security Processes in today’s hospitality environment
· Establish basic Hospitality Finance for non-finance experts
· Support a key part of successful hospitality management by effectively Managing Sales and Marketing
· Study the importance of Corporate Social Responsibility incline with environmental awareness
The book uses a simple and practical approach including valuable how-to perspectives such as unique step-by-step manuals, built on the newest cloud-based property management system.
While reading this book, you will:
· Discover the foundation of Hospitality Operations to understand its organisation, structure and development throughout history
· Develop your Front Office Operations competencies and skillset
· Identify and comprehend key Food and Beverage Management responsibilities
· Learn the secrets of successful Meeting and Events Management
· Understand best practice in Housekeeping Management from the industry
· Grasp the importance of Controlling Security Processes in today’s hospitality environment
· Establish basic Hospitality Finance for non-finance experts
· Support a key part of successful hospitality management by effectively Managing Sales and Marketing
· Study the importance of Corporate Social Responsibility incline with environmental awareness
The book uses a simple and practical approach including valuable how-to perspectives such as unique step-by-step manuals, built on the newest cloud-based property management system.
· Hotel History and Types
· Hospitality Divisions and Organisation
· Introduction to Front Office Reservation and Registration
· Account Settling and Departure
· Introduction to the Food and Beverage Division
· Food and Beverage Management
· Meetings and Events
· Housekeeping Management and Operations
· Engineering and Maintenance
· Controlling Security Processes
· Hospitality Finance
· Managing Sales and Marketing
· Human Resource Management
· Corporate Social Responsibility
| Erscheinungsdatum | 24.08.2023 |
|---|---|
| Verlagsort | Lyngby |
| Sprache | englisch |
| Themenwelt | Wirtschaft |
| Weitere Fachgebiete ► Handwerk | |
| ISBN-10 | 87-502-0134-4 / 8750201344 |
| ISBN-13 | 978-87-502-0134-2 / 9788750201342 |
| Zustand | Neuware |
| Informationen gemäß Produktsicherheitsverordnung (GPSR) | |
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Buch | Softcover (2023)
RM Rudolf Müller Medien GmbH & Co. KG (Verlag)
CHF 62,95