Für diesen Artikel ist leider kein Bild verfügbar.

Managing People

A Guide for Managers in the Hotel and Catering Industry

Michael Riley (Autor)

Buch | Hardcover

240 Seiten

1995 | New edition
Butterworth-Heinemann Ltd (Verlag)
978-0-7506-2289-9 (ISBN)

Titel ist leider vergriffen;
keine Neuauflage

Artikel merken

This provides a practical approach to applying management techniques. It is intended to help professionals in the hotel and catering industry who are responsible for personnel and training. Degree-level students will also find it helpful.

Part 1 Pay administration: start Monday; motivation; negative behaviour; groups and teams; pay is never neutral; organizations and authority. Part 2 Some useful techniques: productivity; the measurement of labour turnover and labour stability; recruitment and selection; appraisal; grievance and dispute management; personnel administration. Part 3 Labour cost management: how labour markets work; hotel and catering labour markets; overtime and labour costs; pay administration. Part 4 Management at the corporate level: career management; developing labour strategies.

Erscheint lt. Verlag	17.2.1995
Reihe/Serie	Caterer and Hotelkeeper Hospitality Pocket Books S.
Zusatzinfo	18 line drawings
Verlagsort	Oxford
Sprache	englisch
Maße	123 x 186 mm
Gewicht	315 g
Themenwelt	Wirtschaft ► Betriebswirtschaft / Management ► Personalwesen
Themenwelt	Weitere Fachgebiete ► Handwerk
ISBN-10	0-7506-2289-X / 075062289X
ISBN-13	978-0-7506-2289-9 / 9780750622899
Zustand	Neuware