Be My Guest Student's Book

English for the Hotel Industry

Francis O'Hara (Autor)

Buch | Softcover

112 Seiten

2002 | Student edition
Cambridge University Press (Verlag)
978-0-521-77689-9 (ISBN)

Infos

This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Teacher's Book and Audio CD are also available.

Inhalt

1 Introductions 2 The Check-in 3 The hotel bedroom 4 The bathroom, the porter 5 Services in the hotel 6 Location of facilities 7 Room services 8 Problems and solutions 9 Taking bar orders 10 In the restaurant (1) 11 In the restaurant (2) 12 Interesting places to visit 13 Enquiries 14 Using the phone 15 The check-out Personal job files Speaking practice Tapescripts Verb list

Produkt-Details

• Erscheint lt. Verlag: 26.9.2002
• Reihe/Serie: Be My Guest
• Zusatzinfo: Worked examples or Exercises; 40 Maps; 40 Halftones, unspecified; 20 Line drawings, unspecified
• Verlagsort: Cambridge
• Sprache: englisch
• Maße: 220 x 277 mm
• Gewicht: 310 g
• Themenwelt: Schulbuch / Wörterbuch ► Wörterbuch / Fremdsprachen
• Themenwelt: Weitere Fachgebiete ► Handwerk
• ISBN-10: 0-521-77689-9 / 0521776899
• ISBN-13: 978-0-521-77689-9 / 9780521776899
• Zustand: Neuware