Milady's Soft Skills
Interpersonal Skills for the Beauty Industry DVD Series
Seiten
2006
|
New edition
Delmar Cengage Learning (Hersteller)
978-1-4018-9940-0 (ISBN)
Delmar Cengage Learning (Hersteller)
978-1-4018-9940-0 (ISBN)
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This DVD series is a primary supplement to Milady’s core disciplines: Cosmetology, Nail Technology, Esthetics and Barbering. The perfection of soft skills is a vital factor for a professional to succeed. Mastering skills such as how to relate with clients, coworkers and managers, how to manage personal feelings and preferences at work and how to successfully make the transition from the school setting to the work environment are every bit as vital as knowing how to perform practical services. This product was designed to answer the salon owner’s complaints that while new cosmetologists they will employ may be technically sound; many lack basic business, professional and communication skills necessary. This product is designed specifically for instructors to use as an education tool throughout the program, and students who want to view the material individually for a better understanding of what they will face when they enter into job market.
The Premier Source for Education Resources in Cosmetology, Esthetics, Barbering, Nail Technology, Makeup, Massage Therapy, Salon & Spa Management and Business Training. Serving the Beauty and Wellness Industry since 1927.
1. Ethics
2. Honesty
3. Respect
4. Etiquette
5. Personal Appearance
6. Hygiene
7. Listening
8. Professionalism
9. Time Management
10. Resume Preparation
11. Interview Skills
12. Personal Communications
13. Effective Verbal & Non-Verbal Communications
14. Coworker Communications
15. Manager Relations Communications
16. Front-Desk Management
17. Scheduling
18. Communications with Unhappy Clients
19. Communications with Difficult Clients
20. Client Retention Strategies
21. Marketing Strategies
22. Retailing/Promotions
23. Team Building
| Verlagsort | Clifton Park |
|---|---|
| Sprache | englisch |
| Maße | 175 x 236 mm |
| Gewicht | 490 g |
| Themenwelt | Sachbuch/Ratgeber ► Gesundheit / Leben / Psychologie ► Lebenshilfe / Lebensführung |
| Sozialwissenschaften ► Pädagogik ► Berufspädagogik | |
| Technik | |
| ISBN-10 | 1-4018-9940-4 / 1401899404 |
| ISBN-13 | 978-1-4018-9940-0 / 9781401899400 |
| Zustand | Neuware |
| Informationen gemäß Produktsicherheitsverordnung (GPSR) | |
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