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Workforce Cross Training -

Workforce Cross Training

David A. Nembhard (Herausgeber)

Buch | Hardcover
352 Seiten
2007
Crc Press Inc (Verlag)
9780849336324 (ISBN)
CHF 249,95 inkl. MwSt
Offers an overview of the best practices for workforce cross training, including information on individual and team behavior and performance from a variety of disciplines such as operations management, industrial engineering, and behavioral psychology.
In today's ultra-competitive global business environment, it is becoming increasingly important for companies to reduce spending while simultaneously improving their efficiency and productivity. To achieve this goal, many organizations are opting to implement cross training programs in order to maximize the potential of their existing workforce, thus avoiding the need to outsource. Filling a gap in the literature, Workforce Cross Training presents a pioneering overview of the currently available research on this topic and provides invaluable insight into the design of successful cross training programs.

Featuring contributions from a team of experts, this text integrates information from a wide variety of disciplines including human factors, industrial engineering, operations management, and behavioral psychology. The authors examine the use of cross training programs in various work environments including serial production systems, call centers, and manufacturing industries. Discussion includes best practices of cross training methods and the future opportunities offered by cross training programs.

A single resource featuring an in-depth summary of the policies, methods, and results of cross training, this book delivers a much needed source of guidance for creating effective workforce cross training programs.

David A. Nembhard

WORKFORCE OPERATIONS. Design and operation of a cross-trained workforce. Job assignment. Factors affecting cross training performance in serial production systems. Cross training in production systems with human learning and forgetting. Valuing workforce cross training flexibility. CROSS-TRAINED TEAMS. Best practices in cross-trained teams. Team Training in complex environments. APPLICATIONS OF WORKFORCE CROSS TRAINING. Workforce cross training in call centers from an operations management perspective. Partial pooling in tandem lines with cooperation and blocking. Design of a labor-intensive assembly cell in the clean room of a medical device manufacturer.

Erscheint lt. Verlag 25.4.2007
Verlagsort Bosa Roca
Sprache englisch
Maße 156 x 234 mm
Gewicht 622 g
Themenwelt Technik
Wirtschaft Betriebswirtschaft / Management Marketing / Vertrieb
Wirtschaft Betriebswirtschaft / Management Personalwesen
Wirtschaft Volkswirtschaftslehre
ISBN-13 9780849336324 / 9780849336324
Zustand Neuware
Informationen gemäß Produktsicherheitsverordnung (GPSR)
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