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Competitive Differentiation within the Shipbuilding Industry

The Importance of Competence in the Field of Services
Buch | Hardcover
XXIII, 232 Seiten
2014 | 2014
Springer Fachmedien Wiesbaden GmbH (Verlag)
978-3-658-05803-6 (ISBN)
CHF 164,75 inkl. MwSt
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European shipyards face a rising competition in the global market. Christopher Sauerhoff investigates such aspects as a shipyard's market expertise, its practical experiences and its cooperative activities. He analyzes whether there is a relationship between each of these aspects and those resources and capabilities constituting the basis for a shipyard's competence in the field of services. The author conducts focused interviews with 26 experts from the shipbuilding industry. Based on the findings of the interviews, he subsequently carries out an international survey addressed to shipyards' management representatives. The results indicate that there is the chance for European shipyards to improve their position in the global shipbuilding industry by offering not only customized high-tech ships of best quality, but also technical service packages and therewith adding further value for their customers.

Dr. Christopher Sauerhoff completed his doctoral thesis under the supervision of Prof. Dr. Wolfgang Burr at the Chair of Research, Development and Innovation Management at the University of Stuttgart.

Shipbuilding Industry.- Services and Their Commercial Relevance.- The Future Location of Modern Shipbuilding.

Erscheint lt. Verlag 20.5.2014
Zusatzinfo XXIII, 232 p. 9 illus., 2 illus. in color.
Verlagsort Wiesbaden
Sprache englisch
Maße 148 x 210 mm
Gewicht 462 g
Themenwelt Technik
Wirtschaft Betriebswirtschaft / Management Marketing / Vertrieb
Wirtschaft Betriebswirtschaft / Management Unternehmensführung / Management
Schlagworte competence • Competence in the Field of Services • Differentiation • Empirical Study • Service • Shipbuilding
ISBN-10 3-658-05803-X / 365805803X
ISBN-13 978-3-658-05803-6 / 9783658058036
Zustand Neuware
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