Benchmarking in Construction (eBook)
John Wiley & Sons (Verlag)
978-0-470-69530-2 (ISBN)
Benchmarking is one of the key management techniques the construction industry now needs to adopt if it is to meet challenging new efficiency and productivity targets as well as clients' demands for best value. Contracts are increasingly being awarded only to contractors who can demonstrate the lean construction practices that come with benchmarking.
This authoritative and accessible book:
* clarifies the thinking behind benchmarking and why firms must now adopt it
*shows how to set up effective benchmarking
*explains the theoretical background and offers clear, practical guidance
*demonstrates best practice though reference to case studies.
There are nine case studies describing the use of KPIs and the application of the EFQM excellence model - including contributions from Morrison and John Mowlem
The author
Steve McCabe is senior lecturer in the School of Property and Construction at the University of Central England in Birmingham. He has conducted extensive research in quality improvement techniques and benchmarking and has wide experience in industry with a number of contractors and within the local authority sector.
Steven McCabe, Senior Lecturer in construction management, University of Central England.
This is the first post-Egan book to look at benchmarking and KPIs (key performance indicators) in the construction industry. Benchmarking is one of the key management techniques the construction industry now needs to adopt if it is to meet challenging new efficiency and productivity targets as well as clients' demands for best value. Contracts are increasingly being awarded only to contractors who can demonstrate the lean construction practices that come with benchmarking. This authoritative and accessible book: * clarifies the thinking behind benchmarking and why firms must now adopt it *shows how to set up effective benchmarking *explains the theoretical background and offers clear, practical guidance *demonstrates best practice though reference to case studies. There are nine case studies describing the use of KPIs and the application of the EFQM excellence model - including contributions from Morrison and John Mowlem The author Steve McCabe is senior lecturer in the School of Property and Construction at the University of Central England in Birmingham. He has conducted extensive research in quality improvement techniques and benchmarking and has wide experience in industry with a number of contractors and within the local authority sector.
Steven McCabe, Senior Lecturer in construction management, University of Central England.
Foreword by Gareth Thomas, Construction Productivity Network; Introduction; Getting to grips with the concepts; What is TQM and its importance to benchmarking; Facilitating a change in organisational culture; The use of critical success factors, processes and systems in benchmarking; Benchmarking customer satisfaction; How to become world class - the importance of models for achieving excellence; Moving from theory to practice - case studies of benchmarking and best practice including contributions from: AMEC, Mowlem, Hilton Hotel Group, Kaverner, Amey, Barhale and Miller Civil Engineering
'This authoritative, comprehensive and admirably readable book is
well timed . All those involved in planning, managing and executing
construction projects should make a point of reading and absorbing
its wealth of background and practical advice.'
Gareth Thomas, Construction Productivity Network
| Erscheint lt. Verlag | 30.4.2008 |
|---|---|
| Sprache | englisch |
| Themenwelt | Technik ► Bauwesen |
| Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management | |
| Schlagworte | accessible • Baubetrieb • Bauingenieur- u. Bauwesen • Benchmarking • Best • Book • Civil Engineering & Construction • Construction • Construction Management • Contractors • Contracts • extensive reference • Industry • Key • Leads • Lean • Practical • Practices • Professional • Studies • Systems • theoretical background |
| ISBN-10 | 0-470-69530-7 / 0470695307 |
| ISBN-13 | 978-0-470-69530-2 / 9780470695302 |
| Informationen gemäß Produktsicherheitsverordnung (GPSR) | |
| Haben Sie eine Frage zum Produkt? |
PDF (Adobe DRM)Kopierschutz: Adobe-DRM
Adobe-DRM ist ein Kopierschutz, der das eBook vor Mißbrauch schützen soll. Dabei wird das eBook bereits beim Download auf Ihre persönliche Adobe-ID autorisiert. Lesen können Sie das eBook dann nur auf den Geräten, welche ebenfalls auf Ihre Adobe-ID registriert sind.
Details zum Adobe-DRM
Dateiformat: PDF (Portable Document Format)
Mit einem festen Seitenlayout eignet sich die PDF besonders für Fachbücher mit Spalten, Tabellen und Abbildungen. Eine PDF kann auf fast allen Geräten angezeigt werden, ist aber für kleine Displays (Smartphone, eReader) nur eingeschränkt geeignet.
Systemvoraussetzungen:
PC/Mac: Mit einem PC oder Mac können Sie dieses eBook lesen. Sie benötigen eine
eReader: Dieses eBook kann mit (fast) allen eBook-Readern gelesen werden. Mit dem amazon-Kindle ist es aber nicht kompatibel.
Smartphone/Tablet: Egal ob Apple oder Android, dieses eBook können Sie lesen. Sie benötigen eine
Geräteliste und zusätzliche Hinweise
Buying eBooks from abroad
For tax law reasons we can sell eBooks just within Germany and Switzerland. Regrettably we cannot fulfill eBook-orders from other countries.
aus dem Bereich
