Quality and Operations Management Revised Edition

Elearn (Autor)

Buch | Softcover

118 Seiten

2007
Pergamon Flexible Learning (Verlag)
978-0-08-055236-1 (ISBN)

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This book considers the associated concepts of quality and operations and places customers at the heart of a quality business operation. It explains how organisations that are focused on delivering quality products and services continuously improve the design, planning and control of their operational processes so that they meet the developing needs of their customer.

John Corrigan, Frederick M. Denny, Carlos M. N. Eire, Martin S. Jaffee

Introduction Managing quality operations; Chapter 1 The language of quality; Chapter 2 Improvement; Chapter 3 Operations management; Chapter 4 Techniques for planning and control; Chapter 5 Quality in health, safety and environment;

Erscheint lt. Verlag	13.12.2007
Reihe/Serie	Management Extra
Verlagsort	Oxford
Sprache	englisch
Maße	210 x 297 mm
Gewicht	220 g
Themenwelt	Sozialwissenschaften ► Pädagogik ► Berufspädagogik
ISBN-10	0-08-055236-6 / 0080552366
ISBN-13	978-0-08-055236-1 / 9780080552361
Zustand	Neuware